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Thread: [SOLVED] No IMAP shortcut

  1. #1
    fcolpron is offline Partner (VAR/HSP)
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    Default [SOLVED] No IMAP shortcut

    I just created a connection to a non-Zimbra IMAP server so I can access my emails on this server from my Zimbra web Interface, and while the setup screen successfully tests the connection, there's no shortcut or folder for me to click on to access this IMAP account. I used this feature successfully in the past on ZCS 5.0.1 or 5.0.2 and we jumped yesterday from 5.0.2 to 5.0.6. On ZCS 5.0.2, after I created a non-Zimbra IMAP account conenction, there was an icon on the left-hand side pane for me to click, but now it doesn't show.

    Does somebody have an idea?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Did you clear the browser cache and/or logout/login?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    fcolpron is offline Partner (VAR/HSP)
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    I logged off and on a couple of times before posting, and after I read your post, I flushed firefox's cache, without success.

    I also flushed IE's cache and tried, but no succes either.

    I didn't find anything on this matter in the bugzilla either.
    Last edited by fcolpron; 05-27-2008 at 08:41 AM.

  4. #4
    fcolpron is offline Partner (VAR/HSP)
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    I found the problem... The non-Zimbra email account has the same email address as the Zimbra account I'm using.

    I set up another account with a different email address and it worked.

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