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Old 02-10-2006, 03:55 PM
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Posts: 4
Default One folder always shows new mail

I use multiple clients, trying to see how different things interact. My main messagestore is my zimbra machine (using zimbra of course). For my clients I am using the zimbra interface, evolution, and mutt (coworker using Outlook as well).

I have one folder under my INBOX named NANOG. Yesterday in evolution, I selected all in that folder, marked as delete, then purged. After that, my mutt and zimbra showed that there is a new message in that folder, evolution did not. I went into the folder and there were no new messages.

This morning I had some new messages in that folder, but didn't think to check the accuracy of the count. After reading the messages, it is back to always showing that there is 1 new message. I will check when a new message comes in tomorrow if it shows the total +1 as the number of new messages or if it shows the actual number.

Has anybody seen this before? A forum search turned up no similar issues.

Blue skies... Todd
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Old 02-10-2006, 03:59 PM
Zimbra Employee
 
Posts: 4,792
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Yes there has been a time or two where the new message count got out of sync (in fact it was just in the cache). A bounce of tomcat always cleared it. Since your on the OSS release my guess is your using IMAP and/or the web UI. Not sure we've seen it there before. If you restart tomcat does it clear it self? Can you reproduce this in any way?
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Old 02-10-2006, 04:10 PM
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Yes, bouncing tomcat cleared it. Thanks for the quick reply. :-)

As far as reproducing, the way I got it to mess up was mentioned in the original post. I don't have much more detail than what I wrote there. In evolution, I selected the folder, Ctrl-A, Ctrl-D, and Ctrl-E. Until I just bounced tomcat, it always showed a new message in that folder.

Again, Thanks!
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