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Thread: OS X: no succesfull user login

  1. #1
    DetSignum is offline Intermediate Member
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    Default OS X: no succesfull user login

    I'd succesfully installed zimbra under osx 10.4.4. After starting all services are running. Login as admin isn't a problem. I created a few user accounts and tried to login using some of them, but all the same: login succesfull for a few seconds, but then i've been disconnected automatically without any warning. What's the possible mistake in configuring the servers/accounts?

  2. #2
    KevinH's Avatar
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    What version are you running? There was a problem with this in M4 but it got fixed in the GA build.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
    DetSignum is offline Intermediate Member
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    i've installed the zcs-3.0.0_GA_156.MACOSX.dmg

  4. #4
    DetSignum is offline Intermediate Member
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    i've tried to connect as a normal-user from another mac running os x 10.4.4 and firefox 1.5 instead of 1.501: the same result - disconnected after 3 seconds.
    Another bug: login as admin i can't see anything at the "Monitoring": Data not yet available" and "Status data is not available". Perhaps this can help anyone to solve this for me.

  5. #5
    DetSignum is offline Intermediate Member
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    only a consideration: installing xcode could help?

  6. #6
    KevinH's Avatar
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    Does this happen for both the AdminUI and the mail UI?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  7. #7
    DetSignum is offline Intermediate Member
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    only the user UI. The admin login is stable for more than one hour now.

  8. #8
    DetSignum is offline Intermediate Member
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    nope. installing xcode didn't change anything. the users disconnected after a few seconds as before.

  9. #9
    DetSignum is offline Intermediate Member
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    Default server log

    i've searched the zimbra.log file after a new try of user-login and found this; perhaps this can help someone to solve my issue:

    2006-02-09 18:34:22,020 INFO [http-443-Processor99] [mid=5;ip=192.168.0.75;name=user@yourdomain.local;] cache - Initializing folder and tag caches for mailbox 5
    2006-02-09 18:34:22,385 INFO [Thread-263] [] im - Executing IMEvent: IMPresenceUpdateEvent: From: user@yourdomain.local Presence: ONLINE pri=1 st=null
    2006-02-09 18:35:43,443 WARN [http-443-Processor98] [] StandardWrapper[/service:ProxyServlet] - Servlet.service() for servlet ProxyServlet threw exception
    java.net.SocketException: Host is down
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
    at java.net.Socket.connect(Socket.java:507)
    at java.net.Socket.connect(Socket.java:457)
    at sun.net.NetworkClient.doConnect(NetworkClient.java :157)
    at sun.net.http://www.http.HttpClient.openServe...lient.java:365)
    at sun.net.http://www.http.HttpClient.openServe...lient.java:477)
    at sun.net.www.http.HttpClient.<init>(HttpClient.java :214)
    at sun.net.www.http.HttpClient.New(HttpClient.java:287)
    at sun.net.www.http.HttpClient.New(HttpClient.java:299)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:792)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:744)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:669)
    at sun.net.http://www.protocol.http.HttpURLConn...ction.java:913)
    at java.net.HttpURLConnection.getResponseCode(HttpURL Connection.java:367)
    at com.zimbra.cs.zimlet.ProxyServlet.fetchURLContent( ProxyServlet.java:212)
    at com.zimbra.cs.zimlet.ProxyServlet.getURLContent(Pr oxyServlet.java:252)
    at com.zimbra.cs.zimlet.ProxyServlet.doProxy(ProxySer vlet.java:297)
    at com.zimbra.cs.zimlet.ProxyServlet.doGet(ProxyServl et.java:268)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:214)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:526)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:825)
    at org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.processConnection(Http11Protocol.jav a:738)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:526)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:613)

  10. #10
    KevinH's Avatar
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    Can you try launching the app with ?debug=3 This will open a pop-up window. It seems at least one Zimlet is not able to load correctly. Maybe between this and tailing the access_log to compare the date/time stamp we can figure out which one.

    You could also just search for this timestamp in the access_log (/opt/zimbra/tomcat/logs) and see if anything matches.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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