polling interval

[rpvaughnjr]

when i set the polling interval to any time it does not seem to check the mail in any interval .. it is as simple as changing the user options right?

Ricky

[KevinH]

Yes. Are you setting this in the Admin UI or the Options? Are you using FireFox. I know for IE there is a bug and polling I think we broke in a couple releases. There also may be some caching of the LDAP so you need to wait, relogin or bounce tomcat.

[rpvaughnjr]

options, i did not set anything in the admin .. and running it in ie6 and firefox1.0.4

[rpvaughnjr]

how do i bounce tomcat [sorry this is all new to me]

[phoenix]

As the Zimbra user do a:

tomcat stop
tomcat start

[rpvaughnjr]

i restarted tomcat but i still dont seem to be checking at the selected interval .. also i noticed that when i delete and email it doesnt go away untill i click on check mail .. do i have somthing set wrong here?

***edit
it is almost as if the area that displays the mail is not refreshing.

***edit2
ok the delete thing only happens in message view not in conversation

btw: i am now running firefox 1.5

[rpvaughnjr]

ok i have got to have somthing set wrong here .. also when i set a calendar day appointment i will not show up untill i relog [or click refresh on the browser]. can someone tell me what i might be doing wrong,

Zimbra is great, i have no operational issues, just user error.

Ricky

[KevinH]

Are you using firefox or IE? Does it appear if you click on your inbox then click back on calendar. If so then the app is not polling and to get updates from the server. At least on IE this had a bug on a couple recent versions. It's working fine in the next release.

[rpvaughnjr]

i created a new user and everything seemed to work fine, so i deleted my account and recreated it and now everything is as it should be .. thanks for a great product and great support

Ricky