Page 4 of 5 FirstFirst ... 2345 LastLast
Results 31 to 40 of 43

Thread: I get a blank page when trying to access the admin web UI

  1. #31
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    20

    Default

    Sorry DM, I don't think it's the perl issue. If it were, the server's wouldn't start.

    Can we get your /opt/zimbra/log/mailbox.log?

  2. #32
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    20

    Default

    Just noticed you wiped the system. Would have been helpful to get that mailbox.log. But oh well. It works

  3. #33
    bubarooni is offline Advanced Member
    Join Date
    Mar 2007
    Location
    Indiana
    Posts
    185
    Rep Power
    8

    Default

    it's just a test box to show management on monday anyway, so no data loss. thanks for your help though.

  4. #34
    jproig is offline Active Member
    Join Date
    Aug 2007
    Posts
    47
    Rep Power
    7

    Default

    i had the same problem, it was not some server problems it is a client one.
    If you try with another machine it is going to work.
    i get this error when trying with the admin
    ************************************************** **********
    * Call to xpconnect wrapped JSObject produced this error: *
    [Exception... "'[JavaScript Error: "ZmLogin is not defined" {file:
    "https://webmail.globant.com/?initMode=http" line: 64}]' when calling
    method: [nsIDOMEventListener::handleEvent]" nsresult: "0x80570021
    (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "<unknown>"
    data: yes]
    ************************************************** **********

    it is something with the xpconnect in the client compile.
    Cheers

  5. #35
    griffon is offline Active Member
    Join Date
    Apr 2007
    Posts
    34
    Rep Power
    8

    Default updated to 5

    We upgraded to 5.0.1 GA and the problem magically went away. So much for it being a client side issue like I thought .

  6. #36
    bubarooni is offline Advanced Member
    Join Date
    Mar 2007
    Location
    Indiana
    Posts
    185
    Rep Power
    8

    Default

    I agree. I tried it on several different client computers using IE6, IE7 and Firefox. This included clients which had never loaded the web client. When I upgraded the problem magically went away.

  7. #37
    gilly05 is offline Intermediate Member
    Join Date
    Jan 2008
    Posts
    21
    Rep Power
    7

    Default

    I am having a similar issue and am not able to resolve the problem. I am testing Zimbra (5.0.2) and everything works ok from my LAN. If I go to an outside system (accessing over the internet via NAT), it appears to be hit or miss. I get to the certificate warning, then if I hit to accept the certificate, it hangs. On a couple systems it works fine, but on others (including IE7, FF, and Windows Mobile 5 Treo) it's a no go.

    I have tried the steps to clear the certificate on them, at least for FF. For IE7, it doesn't even show up in the list of certs.

    Any ideas on getting this to work? I would really love to see the host/zimbra/m site in use on my phone, since mobile access is a must and we aren't ready to pay for Zimbra NE yet.

  8. #38
    mlanner is offline Special Member
    Join Date
    Nov 2007
    Location
    Berkeley, CA
    Posts
    115
    Rep Power
    7

    Default Blank Admin UI Screen

    I just ran into the same issue. I was running 5.0.2 until tonight and was
    planning on doing the upgrade to 5.0.6 tonight anyway. As I tried to log in to the Admin interface to run a backup before I did the update, I got the blank screen without a login. I figured that maybe upgrading would solve the issue. So, I ran the backup from command line instead, started the upgrade, which went fine (it seemed). I get mail fine. I can send mail fine. The normal Web client UI works as expected, but the Admin UI is still not working. Same blank screen. I've tried Firefox on a Mac, Safari on a Mac, IE on Win XP. I've cleared the cache ... and everything else. None of them can access the Admin UI.

    It's really strange. I know I was in the Admin UI not too long ago without any problems at all.

    These are the errors from Firebug:

    Code:
    unterminated string literal
     hour:23,min:59,sec:59,trans:[2008,4,24]}},{serverId:"(GMT+02.00) Harare / Pretor...
    Ajax_all.js.zgz (line 3355)
    
    DwtEvent is not defined
     DwtEvent.prototype.toString=function(){return"DwtXFormsEvent"
    XForms_all.js.zgz (line 8)
    
    AjxException is not defined
     ZmCsfeException.prototype=new AjxException;
    Zimbra_all.js.zgz (line 275)
    
    missing } in compound statement
    }if(AjxPackage.define("zimbraAdmin.accounts.view.ZaAccChangePwdXDlg")){ZaAccChan...
    Admin_all.js.zgz (line 12343)
    
    AjxCore is not defined
     AjxCore.addOnloadListener(launch);
    zimbraAdmin (line 625)
    
    AjxWindowOpener is not defined
     AjxWindowOpener.HELPER_URL = "/zimbraAdmin/public/frameOpenerHelper.jsp"
    zimbraAdmin (line 576)
    Any assistance would be greatly appreciated.

    Thanks in advance.

  9. #39
    jproig is offline Active Member
    Join Date
    Aug 2007
    Posts
    47
    Rep Power
    7

    Default

    Hi mlanner,
    it wasn't a zimbra problem, it was a bowser problem.
    In that momento i was using a nigth build offirefox un freebsd, i just downgrade the version of firefox and all works fine. I think it was a javascript problem.
    I hope this helps you
    Thanks

  10. #40
    mlanner is offline Special Member
    Join Date
    Nov 2007
    Location
    Berkeley, CA
    Posts
    115
    Rep Power
    7

    Default

    Well, I don't think it's a browser issue in itself. I've tried it with 3 different browsers on two OSs. At this point I've narrowed it down to a firewall or VPN issue ... I think ...

Page 4 of 5 FirstFirst ... 2345 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Edit Button in Documents Gray After Upgrade
    By weathertation in forum Administrators
    Replies: 10
    Last Post: 05-14-2008, 12:47 PM
  2. zmtlsctl and blank web access
    By mcheblak in forum Administrators
    Replies: 6
    Last Post: 03-30-2008, 08:35 AM
  3. Can't access the admin page anymore
    By Mike Scholes in forum Administrators
    Replies: 2
    Last Post: 01-23-2008, 09:25 AM
  4. How to access Mobile Web Client?
    By ms2k in forum Zimbra Mobile
    Replies: 4
    Last Post: 01-09-2008, 12:58 AM
  5. post install -- admin page access
    By td3201 in forum Installation
    Replies: 4
    Last Post: 06-15-2007, 08:18 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •