Invisible contacts

[jvspearman]

When I sort contacts by Company (lastname, firstname) they no longer appear in the interface. It seems like they are deleted, because they do not show up in the search. I have noticed also that deleted contacts do not clear the page index so even though I can only see 7 contacts, the scroll option at the top says 1-13. Another person in my company reported that after he deleted a number of contacts, they held empty spaces in the page scrolling area.

I tried to repeat process on another machine (filing by Company (lastname, firstname)) and got the same results twice and had it work once. I was changing the other fields that were entered and it seemed to work when I added the contact with C(l,f) and fail [delete] when I edited to C(l,f). Let me know if I can provide more information for you.

PS we have about 25,000 emails on the test system and the performance is still excellent! Great Work!

[KevinH]

There are a couple related bugs on contacts...

http://bugzilla.zimbra.com/show_bug.cgi?id=5378

I think this bug is what your seeing.

[jvspearman]

I just noticed that all of the contacts in question are in my trash. I promise that I did not delete them. In the trash they were set to lastname, firstname and there were multiples of some of them. There was no sign of C(l,f) contacts.

When I emptied the trash, the scroll window initially displayed 1-13. I went to several different screens and it did not change. It did update correctly when I logged out and logged back in.

Let me know if you need addditional info.

[jvspearman]

I will search bugzilla first...

[tim brennan]

Please try to remember to always tell us what build you are running when you make a problem report -- it makes things a lot easier.

I am fairly sure the problem you are talking about (contacts-move-to-trash-by-themselves) got fixed earlier this week...I'll see if I can track down the details on it, but the fix should already be in the nightly builds and should go out in the next milestone release.

[tim brennan]

Here's the bugzilla entries, if you want more data:

http://bugzilla.zimbra.com/show_bug.cgi?id=5292
http://bugzilla.zimbra.com/show_bug.cgi?id=5350