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Thread: Shared email, can't see new folders

  1. #1
    Mike Scholes is offline Advanced Member
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    Default Shared email, can't see new folders

    Zimbra 5 RC2 having shared my indox (or any other email folder) with other users they can copy emails into this shared folder but when they create another folder (subfolder) within it they can't see it. I, as the person that shared the folder in the first place can see the subfolders instantly. The share has got full "Manager" permissions to other users.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    If you, as the owner of the shared mailbox, either logs out/in or refreshes the browser window you should then see the folder in the delegated user's browser - that works on my system. Check in bugzilla to see if it's been reported and file a bug if you think it is.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Mike Scholes is offline Advanced Member
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    I've tried various login/logout combinations so I will recreate the problem from scratch;

    User a Shares his inbox with user b with Manager permissions.
    user a logs out.
    User b logs in and accepts the share, it appears in his folder list.
    User b creates a new folder as a sub-folder of the shared inbox.
    User b gets no error but cannot see the sub-folder.
    User b logs out.
    User a logs in and can see the sub-folder.
    User b logs in and can not see the sub-folder.

    Looks like a bug.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Mike Scholes View Post
    I've tried various login/logout combinations so I will recreate the problem from scratch;

    User a Shares his inbox with user b with Manager permissions.
    user a logs out.
    User b logs in and accepts the share, it appears in his folder list.
    User b creates a new folder as a sub-folder of the shared inbox.
    User b gets no error but cannot see the sub-folder.
    User b logs out.
    User a logs in and can see the sub-folder.
    Up to this point I get the same experience.

    My test was from another PC and after doing the next test:

    Quote Originally Posted by Mike Scholes View Post
    User b logs in and can not see the sub-folder.
    I could see the folder. However, if I followed your steps on the same PC then I get the same results as you.

    Check in bugzilla to see if it's already been filed or you may want to wait for GA and test this again.

    If you wait a short while before filing I'll try something else.
    Last edited by phoenix; 12-10-2007 at 04:13 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    No, test didn't work. Please file it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    Mike Scholes is offline Advanced Member
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    Just filed it.

    Thanks

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