Send error on Firefox/FC3

**rodrigoccurvo** · 09-23-2005, 09:09 AM

Continuing with the Firefox/FC3 series, I'm receiving the following message when I try to send an e-mail (and the e-mail doesn't arrive to the destination). It works on a IE/Windows.

Code:

msg - Message not sent to any recipients because of these failed addresses: 
code - mail.SEND_FAILURE
method - ZmCsfeCommand.invoke
detail - soap:Sender
constructor - 
function ZmCsfeException(msg, code, method, detail) {
    if (arguments.length == 0) {
        return;
    }
    AjxException.call(this, msg, code, method, detail);
}

toString - 
function () {
    return "ZmCsfeException";
}

dump - 
function () {
    return "AjxException: msg=" + this.msg + " code=" + this.code + " method=" + this.method + " detail=" + this.detail;
}

This is the debugger's info:

Code:

Body: {
  Fault: {
    Code: {
      Value: "soap:Sender"
     },
    Detail: {
      Error: {
        Code: "mail.SEND_FAILURE"
       }
     },
    Reason: {
      Text: "Message not sent to any recipients because of these failed addresses: "
     }
   }
 },
Header: {
  context: {
    change: {
      token: 13
     },
    notify: {
      modified: {
        folder: [
          0: {
            id: 5,
            n: 0,
            s: 0
           }
         ],
        mbx: {
          s: 2061
         }
       }
     },
    sessionId: [
      0: {
        _content: "24",
        id: "24"
       }
     ]
   }
 }

Code:

code: "mail.SEND_FAILURE",
detail: "soap:Sender",
method: "ZmCsfeCommand.invoke",
msg: "Message not sent to any recipients because of these failed addresses: "

**rodrigoccurvo** · 09-23-2005, 09:15 AM

Correction: the sent e-mail arrives if it is to an external account, but not if it is an internal (zimbra) account.

**rdargahi** · 09-23-2005, 04:45 PM

Could you provide the request the client sent. This should be available in the debug window - right before the response which you provided

**rodrigoccurvo** · 09-26-2005, 06:34 AM

The request:

Code:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<context xmlns="urn:zimbra">
<sessionId id="82"/>
<change token="21" type="new"/>
<authToken>
0_1bf5db7efa86e9e6a47bd4f199c984339a0e07af_69643d33363a32626531383161342d326334372d313164612d396664372d6364366136396538373763303b6578703d31333a313132373931313435383135343b
</authToken>
<format type="js"/>
</context>
</soap:Header>
<soap:Body>
<SendMsgRequest xmlns="urn:zimbraMail">
<m>
<e t="t" a="rodrigo@zimbra.orolix.com"/>
<su>
teste
</su>
<mp ct="text/plain">
<content>
blablabla 111
</content>
</mp>
</m>
</SendMsgRequest>
</soap:Body>
</soap:Envelope>

and

Code:

Found free Rpc Context in cache
REQ. HEADER: Content-Type - application/soap+xml; charset=utf-8
ROUND TRIP TIME: 24499

**rodrigoccurvo** · 10-06-2005, 08:08 AM

We discovered something else about this error. It happens when using the server as the client.

We installed Zimbra on another machine (a Debian one), and got the same error (mine is FC3). But when we are on the Debian accessing the FC3 Zimbra or when we are on the FC3, accessing the Debian Zimbra, no error happens.

**KevinH** · 10-06-2005, 09:56 AM

Originally Posted by rodrigoccurvo

We discovered something else about this error. It happens when using the server as the client.

We installed Zimbra on another machine (a Debian one), and got the same error (mine is FC3). But when we are on the Debian accessing the FC3 Zimbra or when we are on the FC3, accessing the Debian Zimbra, no error happens.

Can you post the XML request/response for the working and non-working case?

**rodrigoccurvo** · 10-06-2005, 11:29 AM

Non-working

Request

Code:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<context xmlns="urn:zimbra">
<sessionId id="32"/>
<change token="309" type="new"/>
<authToken>
0_a323e7924da0e7e5fb528c91f4323943f11654fa_69643d33363a32626531383161342d326334372d313164612d396664372d6364366136396538373763303b6578703d31333a313132383739333136343631373b
</authToken>
<format type="js"/>
</context>
</soap:Header>
<soap:Body>
<SendMsgRequest xmlns="urn:zimbraMail">
<m>
<e t="t" a="rodrigoccurvo@gmail.com"/>
<su>
testing zimbra
</su>
<mp ct="text/plain">
<content>
this is a test
</content>
</mp>
</m>
</SendMsgRequest>
</soap:Body>
</soap:Envelope>

Response

Code:

Body: {
  Fault: {
    Code: {
      Value: "soap:Sender"
     },
    Detail: {
      Error: {
        Code: "mail.SEND_FAILURE"
       }
     },
    Reason: {
      Text: "Message not sent to any recipients because of these failed addresses: "
     }
   }
 },
Header: {
  context: {
    change: {
      token: 311
     },
    notify: {
      modified: {
        folder: [
          0: {
            id: 5,
            n: 9,
            s: 13305
           }
         ],
        mbx: {
          s: 16429
         }
       }
     },
    sessionId: [
      0: {
        _content: "32",
        id: "32"
       }
     ]
   }
 }

and

Code:

code: "mail.SEND_FAILURE",
detail: "soap:Sender",
method: "ZmCsfeCommand.invoke",
msg: "Message not sent to any recipients because of these failed addresses: "

------------------------
Working

Request

Code:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
<soap:Header>
<context xmlns="urn:zimbra">
<sessionId id="4"/>
<change token="126" type="new"/>
<authToken>
0_734af765543eacac8cc37c60941ce3c4c0edc850_69643d33363a37623131326666392d333639322d313164612d383561322d6537616633376538336438393b6578703d31333a313132383739363033353137313b
</authToken>
<format type="js"/>
</context>
</soap:Header>
<soap:Body>
<SendMsgRequest xmlns="urn:zimbraMail">
<m>
<e t="t" a="rodrigoccurvo@gmail.com"/>
<su>
testing zimbra again
</su>
<mp ct="text/plain">
<content>
this is another test
</content>
</mp>
</m>
</SendMsgRequest>
</soap:Body>
</soap:Envelope>

Response

Code:

Body: {
  SendMsgResponse: {
    m: [
      0: {
        id: 380
       }
     ]
   }
 },
Header: {
  context: {
    change: {
      token: 127
     },
    notify: {
      created: {
        c: [
          0: {
            d: 1128623364000,
            e: [
              0: {
                a: "user1@nc2000.orolix.com",
                d: "Demo",
                id: "0",
                p: "Demo User One"
               }
             ],
            f: "s",
            id: -380,
            md: 0,
            n: 1,
            su: "testing zimbra again"
           }
         ],
        m: [
          0: {
            cid: -380,
            d: 1128623364000,
            e: [
              0: {
                a: "rodrigoccurvo@gmail.com",
                d: "rodrigoccurvo",
                id: "0",
                t: "t"
               },
              1: {
                a: "user1@nc2000.orolix.com",
                d: "Demo",
                id: "1",
                p: "Demo User One",
                t: "f"
               }
             ],
            f: "s",
            fr: "this is another test",
            id: 380,
            l: 5,
            md: 1128623364,
            rev: 127,
            s: 329,
            su: "testing zimbra again"
           }
         ]
       },
      modified: {
        folder: [
          0: {
            id: 5,
            n: 2,
            s: 627
           }
         ],
        mbx: {
          s: 1414
         }
       }
     },
    sessionId: [
      0: {
        _content: "4",
        id: "4"
       }
     ]
   }
 }

**KevinH** · 10-06-2005, 11:42 AM

Is there anything in the /opt/zimbra/log/zimbra.log or /var/log/maillog?

**rodrigoccurvo** · 10-06-2005, 11:46 AM

Originally Posted by KevinH

Is there anything in the /opt/zimbra/log/zimbra.log or /var/log/maillog?

No, in zimbra.log there's nothing about this (only messages from another day), and /var/log/maillog is empty.

**rodrigoccurvo** · 10-06-2005, 01:13 PM

It appears to be a DNS problem. I was using local domains, configured in /etc/hosts, and for some reason it didn't resolve properly. We added entries to the DNS server and it seems to be solved. I'll test it a little bit more and then I'll get back to you.

Zimbra

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