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Thread: Reply to All not listing all

  1. #1
    hodel is offline Member
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    Default Reply to All not listing all

    When I click "Reply to All" the message only addresses the sender in message, not everyone that the message was To or CC'd. Is this a bug with this version? I didn't see anyone else post with this problem.

    I'm using M3 on FC4.

    Ray

  2. #2
    pshah is offline Zimbra Employee
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    Default

    There is a known bug w/ reply all not populating the CC field when replying in a new window - is this what you're seeing?

    Also, is this happening consistently on any conversation/message that you try to reply all to?

    Are you replying all from the conversation list view or do you double click on a conversation and then select reply all?

  3. #3
    jskaller is offline New Member
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    Default We have the Same Problem

    Reply to All will address only the sender, and leave off all other addressess. This is true whether or not the other recipients are cc'd. This is a consistant bug, and we've had it since M2 (we're on M3 now). It happens both when replying from the list, and when responding to an open item.

    Any ideas?

    -Josh

  4. #4
    marcmac is offline Expert Member
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    Default reply all

    This is bug 4681 - I believe it only happens when you compose in a new window, so turning off new window compose is the workaround.

  5. #5
    jskaller is offline New Member
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    Default Thanks!!

    Great! That did the trick.

  6. #6
    mangantyr is offline New Member
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    Default Workaround Plus

    you can still have the convenience of having your replies in a separate window (so you can keep using the main application while working on your drafts), with only one extra click:

    if you hit the "new window" button in your inline "reply all" screen, you will get a properly functioning separate window with all fields properly populated.

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