Trouble sending mail from Outlook/Express

[emerlyn]

Receiving "Server Response 554 - Relay Access Denied"

I have reviewed other posts about SMTP and relay related issues. I'm using M2 and have grepped the logs for Postfix - with no success. The Web interface is working correctly. I can send and receive from any of the domains. The issue seems to be sending using one of the additional domains that I've setup.

any help would be appreciated.

Thanks

[marcmac]

When you attempt smtp auth from a secondary domain, you get relay access denied? I'll try to reproduce this locally.

[emerlyn]

That is correct. Everything is working correctly from the Web Interface, this appears to only occur from an external client.

thanks,

[emerlyn]

Did you have any luck reproducing the error?

Is it worth me moving to Beta 3 to see if that resolves the problem - or is it not associated?

[KevinH]

What version do you have now? We had some issues with SMTP auth in both M1 and M2. These issues should be fixed in M3.

[marcmac]

I tried this, and it worked fine - for my username/password, I used the full user@domain string, and was able to auth against different domains.

[emerlyn]

I would like to clearify that I can pickup mail successfully from the external client - its just sending that I'm having a problem with.


To make sure that I'm on the same page -

The mail server for example is mail.123.com

I have the main domain being 123.com with user accounts

I also have domain 456.com with user accounts and domain 789.com with accounts.

If I want to log into an account on the virtual domain 456.com - I'm using username@456.com as the ID with the associated password. From the web interface, it works perfectly - no luck from an external client from an external location.

I'll try upgrading to M3 to see if that has any effect..

[marcmac]

That's the test I tried - sending from an external client via smtp auth on a secondary domain.

I tried this test with thunderbird, and it worked fine.

WHen you attempt (and fail) to send - so you see any lines in /var/log/zimbra.log pertaining to SASL?

[emerlyn]

Here is the line that I found in the zimbra.log file

Jan 11 13:25:24 mail1 postfix/smtpd[6183]: NOQUEUE: reject: RCPT from static-<ip-addr>.verizon.net[ip-addr]: 554 <allan@mailinator.com>: Relay access denied; from=<norm@123.com> to=<allan@mailinator.com> proto=SMTP helo=<CPQ47435934145>

[marcmac]

Any lines with SASL before that one?

WHat does this return on the mta (run as zimbra user)?

postconf smtpd_recipient_restrictions

should contain the string "permit_sasl_authenticated"