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Thread: Trouble sending mail from Outlook/Express

  1. #1
    emerlyn is offline Member
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    Default Trouble sending mail from Outlook/Express

    Receiving "Server Response 554 - Relay Access Denied"

    I have reviewed other posts about SMTP and relay related issues. I'm using M2 and have grepped the logs for Postfix - with no success. The Web interface is working correctly. I can send and receive from any of the domains. The issue seems to be sending using one of the additional domains that I've setup.

    any help would be appreciated.

    Thanks

  2. #2
    marcmac is offline Expert Member
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    Default smtp auth

    When you attempt smtp auth from a secondary domain, you get relay access denied? I'll try to reproduce this locally.

  3. #3
    emerlyn is offline Member
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    That is correct. Everything is working correctly from the Web Interface, this appears to only occur from an external client.

    thanks,

  4. #4
    emerlyn is offline Member
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    Did you have any luck reproducing the error?

    Is it worth me moving to Beta 3 to see if that resolves the problem - or is it not associated?

  5. #5
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    KevinH is offline Expert Member
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    What version do you have now? We had some issues with SMTP auth in both M1 and M2. These issues should be fixed in M3.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  6. #6
    marcmac is offline Expert Member
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    Default tried smtp auth

    I tried this, and it worked fine - for my username/password, I used the full user@domain string, and was able to auth against different domains.

  7. #7
    emerlyn is offline Member
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    I would like to clearify that I can pickup mail successfully from the external client - its just sending that I'm having a problem with.


    To make sure that I'm on the same page -

    The mail server for example is mail.123.com

    I have the main domain being 123.com with user accounts

    I also have domain 456.com with user accounts and domain 789.com with accounts.

    If I want to log into an account on the virtual domain 456.com - I'm using username@456.com as the ID with the associated password. From the web interface, it works perfectly - no luck from an external client from an external location.

    I'll try upgrading to M3 to see if that has any effect..

  8. #8
    marcmac is offline Expert Member
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    Default smtp auth

    That's the test I tried - sending from an external client via smtp auth on a secondary domain.

    I tried this test with thunderbird, and it worked fine.

    WHen you attempt (and fail) to send - so you see any lines in /var/log/zimbra.log pertaining to SASL?

  9. #9
    emerlyn is offline Member
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    Here is the line that I found in the zimbra.log file

    Jan 11 13:25:24 mail1 postfix/smtpd[6183]: NOQUEUE: reject: RCPT from static-<ip-addr>.verizon.net[ip-addr]: 554 <allan@mailinator.com>: Relay access denied; from=<norm@123.com> to=<allan@mailinator.com> proto=SMTP helo=<CPQ47435934145>

  10. #10
    marcmac is offline Expert Member
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    Default sasl?

    Any lines with SASL before that one?

    WHat does this return on the mta (run as zimbra user)?

    postconf smtpd_recipient_restrictions

    should contain the string "permit_sasl_authenticated"

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