Trouble sending mail from Outlook/Express

[marcmac]

When you send, does outlook prompt you for a username/password? DO you have outlook configured to use authenticated sending, with TLS?

[emerlyn]

There are no SASL lines listed at all in the file

executing postconf smtpd_recipient_restrictions returns

smtpd_recipient_restrictions = reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, permit

Also - the Server page shows everything running correctly

[emerlyn]

Originally Posted by marcmac

When you send, does outlook prompt you for a username/password? DO you have outlook configured to use authenticated sending, with TLS?

I do have outlook Express configured for "My server requires authentication" with the UserID/Password filled in.

also - whenever I try to send this line is printed in the log
Jan 11 14:29:16 mail1 postfix/smtpd[26294]: initializing the server-side TLS engine


I noticed when doing a netstat that 25 is listening but, I don't see 465?

[marcmac]

you're going to connect to port 25 using tls (not ssl)

[emerlyn]

Ok - so where do we go now?

It appears from your previous responses that I should be seeing SASL entries - which I'm not.. what should I check now.

[marcmac]

Are you being prompted for a uname/password when you connect to send?

[emerlyn]

The first time it fails - it will prompt for the uname/passwd

[marcmac]

Ok - we need to find out why it's failing (this is only for alternate domains, right?) When it fails, the mta should really be logging a sasl line.

What version of zcs are you running?
What's in the file /opt/zimbra/cyrus-sasl/saslauthd.conf.in?
Is your store (webmail) server on the same host as your mta?
Is your webmail server using http or https?

[emerlyn]

What version of zcs are you running? M2

What's in the file /opt/zimbra/cyrus-sasl/saslauthd.conf.in? Actually it was in /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf.in

zimbra_url: https://@@zimbra_server_hostname@@/service/soap/
zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
zimbra_cert_check: off

Is your store (webmail) server on the same host as your mta? Yes

Is your webmail server using http or https? http

[marcmac]

Ok, this is a known bug - sorry it took so long to track down in this case.

We need you to edit the saslauthd.conf.in file and replace https with http in the zimbra_url setting. Once done:
su - zimbra
zmsaslauthdctl stop
zmsaslauthdctl start

This should fix smtp auth.