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Thread: Trouble sending mail from Outlook/Express

  1. #11
    marcmac is offline Expert Member
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    Default When you send

    When you send, does outlook prompt you for a username/password? DO you have outlook configured to use authenticated sending, with TLS?

  2. #12
    emerlyn is offline Member
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    Default

    There are no SASL lines listed at all in the file

    executing postconf smtpd_recipient_restrictions returns

    smtpd_recipient_restrictions = reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, permit

    Also - the Server page shows everything running correctly

  3. #13
    emerlyn is offline Member
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    Quote Originally Posted by marcmac
    When you send, does outlook prompt you for a username/password? DO you have outlook configured to use authenticated sending, with TLS?
    I do have outlook Express configured for "My server requires authentication" with the UserID/Password filled in.

    also - whenever I try to send this line is printed in the log
    Jan 11 14:29:16 mail1 postfix/smtpd[26294]: initializing the server-side TLS engine


    I noticed when doing a netstat that 25 is listening but, I don't see 465?

  4. #14
    marcmac is offline Expert Member
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    Default don't use ssl, use tls

    you're going to connect to port 25 using tls (not ssl)

  5. #15
    emerlyn is offline Member
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    Ok - so where do we go now?

    It appears from your previous responses that I should be seeing SASL entries - which I'm not.. what should I check now.

  6. #16
    marcmac is offline Expert Member
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    Default uname/pass

    Are you being prompted for a uname/password when you connect to send?

  7. #17
    emerlyn is offline Member
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    Default

    The first time it fails - it will prompt for the uname/passwd

  8. #18
    marcmac is offline Expert Member
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    Default failed auth

    Ok - we need to find out why it's failing (this is only for alternate domains, right?) When it fails, the mta should really be logging a sasl line.

    What version of zcs are you running?
    What's in the file /opt/zimbra/cyrus-sasl/saslauthd.conf.in?
    Is your store (webmail) server on the same host as your mta?
    Is your webmail server using http or https?

  9. #19
    emerlyn is offline Member
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    What version of zcs are you running? M2

    What's in the file /opt/zimbra/cyrus-sasl/saslauthd.conf.in? Actually it was in /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf.in

    zimbra_url: https://@@zimbra_server_hostname@@/service/soap/
    zimbra_cert_file: /opt/zimbra/conf/smtpd.crt
    zimbra_cert_check: off


    Is your store (webmail) server on the same host as your mta? Yes

    Is your webmail server using http or https? http

  10. #20
    marcmac is offline Expert Member
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    Default problem identified

    Ok, this is a known bug - sorry it took so long to track down in this case.

    We need you to edit the saslauthd.conf.in file and replace https with http in the zimbra_url setting. Once done:
    su - zimbra
    zmsaslauthdctl stop
    zmsaslauthdctl start

    This should fix smtp auth.

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