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  #1 (permalink)  
Old 11-06-2007, 07:40 PM
Active Member
 
Posts: 41
Default Leopard Mail.app IMAP Issues

Mail.app in Leopard has issues with moving mail with Zimbra.

This is a complicated issue, as the problem does not appear if using other IMAP servers, and does not appear with Zimbra using other clients - therefore there is some weird combination.

This issue is this:
  • Move a message from Folder A to Folder B
  • Now look through Mail.app - Folder A no longer has the message
  • Still in Mail.app - Folder B now has the moved message
  • Now in Zimbra Web client - Folder A has the message
  • AND Folder B has the message
  • And the message in Folder A is still marked Unread.

Initially I thought this might be something to do with Inbox - as it is sort of special. So I started moving all my incoming mail to a normal folder, and then moving the messages from there - well same problem.

Next time you run Mail.app it downloads and reads all the messages in that folder again - sometimes however it will skip them - somehow it knows they have been dealt with. Most of the time though they are loaded as brand new messages.

This means you CAN NOT USE Mail.app - why because reading, moving, deleting mail, is all basically ignored.

Because this does not appear with Mail.app with other servers - I have documented it here.

There is also many other references to this on the internet.

Scott
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  #2 (permalink)  
Old 11-06-2007, 07:45 PM
Zimbra Employee
 
Posts: 4,792
Default

Can you file a bug with exact reproduce steps? Might be a related bug here:

Bug 21422 - MIME boundary seperator visible in Mail.app
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Bugzilla - Wiki - Downloads - Offline Client
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  #3 (permalink)  
Old 11-06-2007, 07:48 PM
Former Zimbran
 
Posts: 5,606
Default

Scott-
What version of server are you running?
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  #4 (permalink)  
Old 11-06-2007, 09:05 PM
Active Member
 
Posts: 41
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Hmmm... seems not the latest, I thought it was - 4.0.2_GA_362

Should I still do a bug report if it is not the latest - seems there are other posts on the net like this one:

Bagel Belly Blog: Zimbra + Mac OS X Leopard + Mail.app = WOE

Which have the problem on 4.5.

Scott
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  #5 (permalink)  
Old 11-06-2007, 09:13 PM
Former Zimbran
 
Posts: 5,606
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yeah
file a bug anyway
but you should also upgrade as 4.0 is almost end of life
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  #6 (permalink)  
Old 11-07-2007, 03:14 PM
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Posts: 41
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OK Bug entered - Bug 21658 - Leopard Mail.app and IMAP will not move files or mark as read

I will try and upgrade to the latest stable this weekend and reproduce the problem.

Scott
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