Results 1 to 4 of 4

Thread: Sending Web Pages with the Zimbra Web Client

  1. #1
    soxfan is offline Moderator
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default Sending Web Pages with the Zimbra Web Client

    We have a group of users who fill out a warranty claim form on one of our vendor's web site. After they submit the form they get a summary page, which includes a reference number. These users then need to send this summary page information via email to our customers. They cannot simply send a link to the information because the vendor web site is restricted and our customers do not have access. In the past, when we were using Outlook, from Internet Explorer they would simply click on File --> Send --> Page by E-mail. This would open up a new Outlook compose window with all the necessary information in the body of the message. They would then enter the "To:" address, and maybe add a little text, and off it went. Now with the Zimbra Web Client, because it is not tightly integrated with Windows, "File --> Send..." no longer works. So, they are saving the page as an HTML document to somewhere on their PC; then they attach the document to a new message in the ZWC. Unfortunately, besides having to do a couple of extra steps, when the users are trying to save the HTML page often they will just get a spinning hourglass in IE. Sometimes it stays like this for several minutes and then clears, but other times they have to go into Task Manager to kill the process. I know this is not a Zimbra issue per se, but the users perceive it to be a Zimbra problem because it only came up as a result of us forcing them to move from Outlook to Zimbra. This has resulted in some "bad publicity" for Zimbra within the company. We have also had them select all the text from the web page and then copy and paste into a new HTML formatted Zimbra message. However, they ran into some formatting issues doing this, and I also believe it caused some problems with spell checking.

    So, anyone have any thoughts or idea on how to better handle sending a web page via the Zimbra Web Client?

    TIA,
    John

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    how about sending it as a PDF?


  3. #3
    soxfan is offline Moderator
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default

    how about sending it as a PDF?
    This toolbar / menu that you posted is part of the full-blown (paid) version of Adobe Acrobat, is it not?

    Not a bad idea, though. I might not be able to get them to spring for Adobe licenses but I should be able to find a "print to PDF" solution or something like that.

  4. #4
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Sure here's a quick list of freebies & open source one's - you really shouldn't be spending $ on it.

    Most just show up like any other printer when they go to print, but some may have toolbars or something as well.

    They simply print/save to pdf - then upload to zcs

    + I personally think all applications should have an easy way to export to pdf, it's just that common of a need.

    (I personally use the first 2)
    http://sourceforge.net/projects/pdfcreator/
    http://www.cutepdf.com/
    http://www.primopdf.com/
    http://www.pdfforge.org/products/pdfcreator
    http://www.dopdf.com/
    http://www.pdfpdf.com/pdf4free.html
    http://www.go2pdf.com/
    Last edited by mmorse; 10-05-2007 at 12:02 PM. Reason: more!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. QUE Failure
    By tbullock in forum Administrators
    Replies: 31
    Last Post: 07-30-2008, 12:17 PM
  2. [SOLVED] Spam Being Sent Thru Server - Help Needed!
    By msf004 in forum Administrators
    Replies: 22
    Last Post: 03-14-2008, 11:11 PM
  3. Removing hostname from hosts file fixed prob.
    By lemur in forum Installation
    Replies: 10
    Last Post: 06-13-2007, 06:29 PM
  4. Can't start Zimbra!
    By zibra in forum Administrators
    Replies: 5
    Last Post: 03-22-2007, 11:34 AM
  5. FC3 Install and no zimbra ?
    By aws in forum Installation
    Replies: 10
    Last Post: 10-09-2005, 04:19 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •