Interface Issues

[altimage]

We are successfully up and running with the Open Source version. We are running into a few admin interface issues that look like they will be very problematic in the future.

-- account managemant --
We host about 1100 domains. The search is nice although not perfect. I would really like to have a tab (or something) when I go into a domain (under Domains) that would show me the users and aliases for that particular domain.

-- new accounts --
When adding new accounts, there is a dropdown with the domains listed. Forst the domains arent in alphabetical order. Second, with 1100 domains, I can see that becoming a long, unmanagable list. I would prefer a text field so we could just type the domain for the email address. Also, i think the full domain list in that dropdown will eventually fall past teh bottom of the screen making many of the domains unselectable (see aliases below).

-- aliases --
In the admin interface, when you're adding aliases to an account, after you get past about 10 or 11 aliases, the domain list dropdown falls off the bottom of the screen and you cant select anything. I would prefer to have a text field like the Forwards section has.

-- administratively check email --
Since we cant see the users passwords in teh Zimbra admin, the "View Email" button doesnt do me too much good. To see someones email, I would have to usually reset their password and acces the webmail. There are definitely times that I would need to log into a users mailbox and it would be nice to be able to easily do that.

-- client interface --
In the Zimbra client webmail interface (not the admin), there should really be a button for 'Check Mail', I know that the mail flows into the inbox by itself and that you can click on the Inbox to refresh it, while showing the product to end users, thats one of the first things they have been asking me. I've had a few that have tried to refresh the page to check mail again.

[marcmac]

I'll pass these on to the admin team.

However:

The "view email" button is intended to do exactly what you're asking for - log you into a users account, without knowing (or changing) their password. That said, I believe there are problems with it in M2, especially if you're running the web server in http mode.

[kevin_kluge]

Thanks for the feedback on what is and isn't working well for you. As you've noticed our design center for the admin console was deployments with a handful of domains and a similar number of aliases for each user. I assume you'd also want to search on domains (find all domains with 'foo' in them)? For now I'll file your issues as enhancements.

The view e-mail function was designed to allow you to access a user's account without knowing their password. When you click it, it should launch a new window that is exactly what that user sees after they log in. If not, there's a bug and we'd appreciate hearing it.

Yeah, we've heard the refresh / check mail / send/receive issue several times. I expect something like that will be added shortly.

[altimage]

Originally Posted by kevin_kluge

Thanks for the feedback on what is and isn't working well for you. As you've noticed our design center for the admin console was deployments with a handful of domains and a similar number of aliases for each user. I assume you'd also want to search on domains (find all domains with 'foo' in them)? For now I'll file your issues as enhancements.

The view e-mail function was designed to allow you to access a user's account without knowing their password. When you click it, it should launch a new window that is exactly what that user sees after they log in. If not, there's a bug and we'd appreciate hearing it.

Yeah, we've heard the refresh / check mail / send/receive issue several times. I expect something like that will be added shortly.

On my computer at work, the View Email function was opening a new window to the webmail but it was the regular login screen. My computer at home is behaving normally, automatically logging me into the user's account. I'll play with it a bit more and see if I can define the behavior a bit more.

[schemers]

I thought there as an open bug for this. If you are already logged when you hit view mail, it will use that account instead of the one you are trying to view. The workaround for now is to logout of the mail app before running view mail.

I just added a "check mail" button which will show up in M3.

roland

[altimage]

Originally Posted by schemers

I thought there as an open bug for this. If you are already logged when you hit view mail, it will use that account instead of the one you are trying to view. The workaround for now is to logout of the mail app before running view mail.

I just added a "check mail" button which will show up in M3.

roland

Is there a list of known bugs somewhere? Or somewhere more appropriate to submit bugs?

[rmvg]

Originally Posted by marcmac

I'll pass these on to the admin team.

However:

The "view email" button is intended to do exactly what you're asking for - log you into a users account, without knowing (or changing) their password. That said, I believe there are problems with it in M2, especially if you're running the web server in http mode.

I have noticed the same thing however it works ok with mozilla just not in ie oh well i like mozilla best anyway also noticed that u must logout or u just get the same usrs mail over and over

[KevinH]

Originally Posted by altimage

Is there a list of known bugs somewhere? Or somewhere more appropriate to submit bugs?

We have a bugzilla with all the bugs. It's not public at the moment. We plan to get this out to you guys before the end of the year.

[kevin_kluge]

altimage, I filed your issues as bugs 4972, 4973, 4974, and 4975. As KevinH says the bug db will be public shortly.

-kevin