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Thread: merge emails into conversation?

  1. #1
    bangsters is offline Special Member
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    Default merge emails into conversation?

    hi.

    is it possible to merge emails into conversations? sometimes a user sends a reply by creating a new email instead of hitting the reply button, thus putting it a saparate email from a conversation...what if i want to move that to the conversation?

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    Default

    Not at this time-RFE is here:
    Bug 451 - Ability to manually merge/split multiple conversations

    Only workaround right now is to forward it to yourself with the original subject line...that will at least find it when you pull up the conversation (but obviously you'll have to dig deeper/check the forward header to see the original sender)

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