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  1. Replies
    8
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    5,513

    Share accounts mailbox for all. Then mount it...

    Share accounts mailbox for all.
    Then mount it via File->Other User's Mailbox.
  2. Replies
    28
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    11,820

    Is that old sent items or a new one. That should...

    Is that old sent items or a new one.
    That should work for new sent messages only.
    The old ones are hold as is.
  3. Replies
    14
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    14,707

    Instead of changing macro security you can change...

    Instead of changing macro security you can change just add-in settings
    Tools -> Trust center -> Addins
    uncheck 'Apply macro security to installed add-ins' which is checked by default.
  4. Replies
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    11,820

    the fix is integrated to 5.0.16 line too. So you...

    the fix is integrated to 5.0.16 line too.
    So you may ask support to provide latest 5.0.16 ZCO build.
  5. After you remove mapi32.dll in %SYSTEM32% you...

    After you remove mapi32.dll in %SYSTEM32% you need to replace mapistub.dll also in %SYSTEM32% with right version (you can take from clean Outlook install with the same SPs and updates installed) and...
  6. Replies
    4
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    2,303

    PM is private message. to enable ZCO logging...

    PM is private message.
    to enable ZCO logging reference the following wiki page
    http://wiki.zimbra.com/index.php?title=Outlook_Troubleshooting_Options
  7. Replies
    4
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    2,303

    Get logs and post or PM when sync stops working....

    Get logs and post or PM when sync stops working.
    Also there are some fixed about that in the 5.0.12 version.
    It should be already available now.
    You could try and if it is not resolved gather logs...
  8. MSPST32.dll in the Office12 folder is OK....

    MSPST32.dll in the Office12 folder is OK.
    %SYSTEM32%\mspst32.dll was left by some software that installed some old version of MAPI.

    So after removing %SYSTEM32%\mspst32.dll please recreate logs...
  9. Try to remove %SYSTEM32%\mspst32.dll. That is the...

    Try to remove %SYSTEM32%\mspst32.dll. That is the culprit.
  10. Replies
    8
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    2,766

    That can be because you copied old ZDB. So...

    That can be because you copied old ZDB.
    So create new profile and if there is no emails synced enable logging and post or PM logs.
  11. Replies
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    2,766

    I've cheked. This version should work fine. Is...

    I've cheked. This version should work fine.
    Is it clean install or there was any older version installed and after that upgraded to 5.0.2706.9 ?
  12. Replies
    8
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    2,766

    In outlook go to Help menu. There should be...

    In outlook go to Help menu.
    There should be "About" for Zimbra Outlook connector.
    Or go to some path like this.
    C:\Program Files\Common Files\System\MSMAPI\1033
    and check version of lsmssp32.dll
  13. Replies
    8
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    2,766

    What is the version of ZCO installed. We had...

    What is the version of ZCO installed.
    We had some issues when inbox mails were overwritten by GAL contacs.
  14. Replies
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    19,567

    Some update on this. If you have iTunes...

    Some update on this.
    If you have iTunes installed disable it's Outlook addin (it installs 2 addins. iTunes and Outlook Change Notifier. So disable the Change Notifier). It holds several provider...
  15. Replies
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    19,567

    Do you have to kill outlook process manually or...

    Do you have to kill outlook process manually or it goes down itself when you close it?

    Is it constantly reproducible for you or you have some activities to be done before this problem is...
  16. Replies
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    2,010

    Usually that is caused by wrong (very old version...

    Usually that is caused by wrong (very old version or version that does not support UNICODE) of MAPI subsystem.
    If there were Groupwise client installed or maybe Exchange Administration Tools.
    ...
  17. Replies
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    14,332

    Correction. The latest ZCO creates 2 idm files...

    Correction.
    The latest ZCO creates 2 idm files per profile.
    One of them is used only for GAL.
    So you need to remove all of them.
  18. Thread: Missing GAL

    by henry
    Replies
    15
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    4,232

    "using outlook 2003 and 2007 with zcs 5.0.9 or...

    "using outlook 2003 and 2007 with zcs 5.0.9 or 5.0.7 connector"
    I thought that you are using 5.0.7 connector with 5.0.9 server
  19. Thread: Missing GAL

    by henry
    Replies
    15
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    4,232

    5.0.9 connector has additional fix for 'Missing...

    5.0.9 connector has additional fix for 'Missing GAL' problem.
  20. Replies
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    3,071

    It seems sync thread hangs while trying to...

    It seems sync thread hangs while trying to process new created message with subject 'head bt'.
    Try to upgrade to the latest 5.0.9 connector. If that does not help.
    Open a case and and provide...
  21. Replies
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    3,947

    Under vista he should use an elevated command...

    Under vista he should use an elevated command prompt.
    That is because of UAC feature.
    Run cmd.exe as Administrator and run this command there.
  22. Replies
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    there is a bug about this problem Bug 26790 -...

    there is a bug about this problem
    Bug 26790 - BB: delegate store zdb not located in profile custom zdb path if modified via GUI
  23. Problem there is that profile is not customized...

    Problem there is that profile is not customized if it is created by installer.
    If you create profile manualy after installing ZCO it is customized.
  24. Replies
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    3,055

    This functinality is scheduled to be available in...

    This functinality is scheduled to be available in 5.0.6.
    In 5.0.5 fixed only the issue with unability to assing allowed addresses for FROM field.
  25. no. there is no dependence on server. That is...

    no.
    there is no dependence on server. That is completely client issue.
    You can test it with 5.0.3 server.
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