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  1. Replies
    10
    Views
    1,745

    We'd like to know about this issue as well. Do...

    We'd like to know about this issue as well.
    Do we have to restart all stores to update license count?
    Or do we have to also restart ldap server and other servers?
  2. Replies
    0
    Views
    1,459

    message cache problem

    Hi All,

    We found that ZCS can't retrieve message cache when running the system for a certain period of time.

    [Problem] :

    When downloading an attachment by clicking "download" button of the...
  3. It seems hotrod uses...

    It seems hotrod uses /zimbra/skins/_base/logos/AppBanner_white.png
  4. Relation between attr links and file types of attachment

    Hi,

    Our customer wants to know when the attr links ("view as html", "add to
    briefcase", and "download") are displayed when viewing message with
    attachments.

    I don't know why they want to...
  5. Replies
    0
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    1,250

    Automatic system delete index?

    Hi,

    Our customer has a major problem that the size of index volumes become
    very large in our customer's production envrironment.
    Now the size is 500GB, whichi is 38% of the size of message...
  6. [SOLVED] How to override hotrod skin logo img?

    Hi all,

    Our customer is using ZCS 5.0.16 NE and they want to use
    their own AppBanner/LoginBanner img instead of Zimbra's .

    First I thought I can override hotrod skin logo img with replacing...
  7. Replies
    3
    Views
    1,505

    Yes, I know upgrade to convertd v2 is the...

    Yes, I know upgrade to convertd v2 is the ultimate fix to the issue,
    however I need to know how to triage the issue.

    Thanks to Zimbra support , it turned out to be that the problem is that
    ...
  8. Replies
    3
    Views
    1,505

    couldn't kill stuck convertd processes

    Hi,

    Our customer observed that the convertd server process (/opt/zimbra/java/bin/java com.zimbra.cs.convertd.TransformationServer)
    is consuming a lot of CPU from this morning.
    It consumes 90%...
  9. Cannot open ics file(tasks) when using Outlook 2003

    Hi all,

    Our customer reported that they cannot open ics file when using Outlook 2003.
    Does anyone know any workaround for this problem instead of upgrading
    to OL 2007?
    ...
  10. I see. I didn't notice that optimizing the...

    I see.
    I didn't notice that optimizing the tables helps reducing the space, however our production server accomodates over 100,000 users and we know it's not good for large site.

    In addition,...
  11. Zimbra Support replied that this is as per spec....

    Zimbra Support replied that this is as per spec.

    Thanks,
  12. Zimbra Support says: Yes you need to add the...

    Zimbra Support says:
    Yes you need to add the customizations to replica and then to the master
  13. [SOLVED] spec of "request responses" for invite

    Hi,

    Our customer asked us the spec of the "Request responses" checkbox when
    creating appointment.

    From the user help I understand the following is the spec of this checkbox,
    Am I right about...
  14. Replies
    2
    Views
    1,294

    Sorry, we are running multi-server, 10-15 stores,...

    Sorry, we are running multi-server, 10-15 stores, and separate LDAP master/replicas, proxies and MTAs.

    On the LDAP master server, the result of zmcontrol status was:


    Ldap search being done on...
  15. Thanks y@w, I think I can delete the indice if...

    Thanks y@w,

    I think I can delete the indice if the volume ids, mailbox id and mailbox group won't get changed after executing zmmailboxmove.
  16. I found an article related to this topic in...

    I found an article related to this topic in openldap ML, and I'd like to clarify
    my question.

    In the following procedure, I'd like to make sure which server should be
    restarted first on Step 3....
  17. [SOLVED] Updating process when extending schema on ZimbraLDAP

    Hi,

    I am running ZCS network edition 5.0.16 with ZimbraLDAP(master & replica).

    Now I'd like to extend ldap schema and I assume I need to update
    schema configurations on both master and...
  18. How to delete index directories of specified users

    Hi,

    Our customer reported that they couldn't delete index directories
    when executing zmmailboxmove --purgeOld.
    Messages and accounts were deleted, but only the index directories
    weren't...
  19. Replies
    2
    Views
    1,294

    ZimbraLDAP could not start completely

    Hi,

    Our customer reported a problem with starting LDAP.

    They restarted LDAP via zmcontrol stop/start in order to backup
    BDB on LDAP.
    1. zmcontrol stop
    2. cp -r /opt/zimbra/open-ldap...
  20. Replies
    6
    Views
    1,642

    I guess I can remove both MailboxMap's hard...

    I guess I can remove both MailboxMap's hard reference(mHardMap) and
    soft reference(mSoftMap)
    by each user without any side effect because hard ref can be
    dropped when transcending
    the number...
  21. Replies
    6
    Views
    1,642

    I sent the following message to dkarp, but he...

    I sent the following message to dkarp, but he can't reply so far.
    Does anyone have any ideas?

    ----
    I'm writing this message to you because my post to Zimbra Forum won't be unanswered and I found...
  22. Replies
    6
    Views
    1,642

    Thanks Krishopper, Finally I found that I can...

    Thanks Krishopper,

    Finally I found that I can delete the cache of the mailbox by
    calling MailboxMap#clear() method from my Zimbra extension so far.

    I'm not sure it is acceptable, and am...
  23. Replies
    6
    Views
    1,642

    veronica, As I mentioned above, I don't think...

    veronica,

    As I mentioned above, I don't think the way of this wiki article
    can solve our problem because it will take long down time
    of moving data of 500GB and restarting mailboxd.
  24. Replies
    6
    Views
    1,642

    changing a index volume of a user

    Hi,

    I have a major problem that the size of index volumes become very large in our customer's production envrironment.
    Now the size is 500GB, whichi is 38% of the size of message store
    although...
  25. It turns out to be a bug. Bug 47447 – HSM...

    It turns out to be a bug.

    Bug 47447 – HSM needs to be made cache-aware
    Bug 47447 – HSM needs to be made cache-aware
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