I am a zimbra know nothing - so sorry in advance, I fully expect to not understand what you are trying to explain. but... these forums have helped in the past so here goes:

I am running an e-mail...

I try to check my mail queues and get this message:

system failure: exception during auth {RemoteManager: mail.keenemachinery.com->zimbra@mail.keenemachinery.com:22} Error code: service.FAILURE...

research not working - here is what I'm doing:
Terminal
log in as root
typing /opt/zimbra/log/mailbox.log
says access denied
where am I going wrong?

trying to figure out how to get to the log file now - I know nothing - the guy than ran this thing just quit on me and I haven't found anyone else to do it yet. Sorry

gotchya - server

reposted elsewhere - sorry

anybody - my entire business is shutdown until this is fixed?

5.0.18 Zimbra
on a Linux sever (Unbutu)
sending from my Mac
using Thunderbird
DSl connections

hope that covered everything!

I've searched the forums most of it is over my head

I was sending email fine yesterday - this morning, however, I can send nothing. My client connects to mail.@@@@@.com and then says server...

you fixed it - you are my hero!!!

desktop environment - yes
the only login info I have is supposed to be administrative
I don't know if this helps, but it is Linux Ubuntu?

I'm in way over my head, but I don't know what ssh is or how to execute it. I'm using Linux (which is also foriegn to me - I typically use Mac)

Thanks - but you gotta dummy it down for me - I will hire someone to maintain this thing eventually, but it has to work for now. My entire company is non-operational without this thing working

I know nothing - but, my company operated an email server for our international business. The man that maintained our server and distribution lists quit - I tried to take over - yesterday I moved...