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  1. Replies
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    Yes, I'm running 5.0.5. I will upgrade it.

    Yes, I'm running 5.0.5. I will upgrade it.
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    The same thing happened to me.

    The same thing happened to me.
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    I solved the problem myself by the following...

    I solved the problem myself by the following steps:

    1) wipe out the handheld data(Options -> Security Options -> General Settings -> Menu -> Wipe Handheld)
    2) Delete the use in BES manager
    3)...
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    I'm testing BES with both Exchange and Zimbra. I...

    I'm testing BES with both Exchange and Zimbra. I switched the cellphone back and forth between two BES servers. The Exchange one always works. The Zimbra one worked once already. I have deleted the...
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    Can not RE-activate a blackberry handheld.

    I activated a handheld and user set. I used the handheld for something else later and tried to re-activate it with Zimbra. The following error message showed up on the handheld

    "An error occured....
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    Good news. The handheld is activated after I...

    Good news. The handheld is activated after I added the BlackBerry Server profile.

    Thanks and Cheers
  7. Replies
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    How many outlook profiles do I need? I can only...

    How many outlook profiles do I need? I can only see one.
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    Sorry, I thought I zipped the whole directory....

    Sorry, I thought I zipped the whole directory. Actually many log files were open and did not get in the zip file. This time the uploads should be good.
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    I don't know what is the BES Agent. I have...

    I don't know what is the BES Agent. I have another bes server which is connected to the Exchange environment. I installed it myself in exactly the same procedure as the one connected to Zimbra. I can...
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    You haven't solved my problem yet. I still cannot...

    You haven't solved my problem yet. I still cannot activate the cell phone.:confused:
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    All the services have been running

    One more clue. I can send a message from bes manager to the un-activated user.

    Thank you and I really appreciate your effort.
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    I have enabled everything in ZCOLogCtl.exe. I...

    I have enabled everything in ZCOLogCtl.exe. I rebooted the machine a few times. I could not find zco*BlackBerryAgent* file. Also I zipped the whole bes log directory for today. I really could not...
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    Uploaded both the ZCB log and BES logs.

    Uploaded both the ZCB log and BES logs.
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    The device is provisioned by the carrier to be...

    The device is provisioned by the carrier to be able to connect to an external BES server. I just managed to connect it to another BES server which connects to the Exchange Environment.

    I enabled...
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    Can not reload the user

    I tried to reload the user many times. I received the error message as shown in the attachment. Is this because I did not wait long enough?
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    [SOLVED] Can not activate a blackberry handheld.

    I installed ZCB and can see GAL in BlackBerry Manager. I added a Zimbra user into BES and set an activation password for it. I did "Options -> Advanced Options -> Enterprise Activation" on my...
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    ZCB installed successfully

    Un-installed everything and re-installed them according the order in Athony's reply. Eventually got ZCB installed.

    Thanks
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    None of my BES services are started

    I re-checked my BES services. None of them were started. The problem persists.
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    Un-installed Outlook, problem persists

    I un-installed Outlook 2003 already. Bu the problem is still as is.
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    I probably did not install mapi/cdo

    I tried to install Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1. I got the error message as shown in the attachment. It can not co-exist with Outlook. But both are...
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    [SOLVED] ZCB does not install.

    I have installed Outlook, MS MAPI/CDO and BES. But ZCB does not install.

    Help!
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    How to install BES?

    I'm in the middle of installing a BES server to work with a Zimbra server. I don't have an exchange server. But the BES installation asks me for the exchange server name and mailbox name? How to fill...
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    How to upgrade Zimbra from 5.0.4 to 5.0.5?

    I encountered bug 5594 (zmtlsctl to set Web Server Mode to both problem) in my current version (5.0.4) and found it was fixed in 5.0.5. Is there an easy way to upgrade 5.0.4 to 5.0.5? I run Redhat 5....
  24. I tried to created a new account. I could see...

    I tried to created a new account. I could see Zimbra has become an option. But Outlook disallowed me to create such an account because I already had one. I tried to delete the existing profile. I...
  25. Tried to change the profile, it is hang.

    I re-installed ZCO and can see the zimbra profile in the control panel mail applet now. But when I tried to change it, it is hang. See attached picture.
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