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Thread: Does Zimbra Activesync work with the Blackberry Z10?

  1. #1
    bgodbolt is offline Member
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    Default Does Zimbra Activesync work with the Blackberry Z10?

    We are thinking of buying some blackberry z10s, but I would like to know for sure if push email will work using zimbra activesync. Does anyone have experience with this?

    I apoligize in advance if this question has already been asked. I didn't see anything on google or in the forums.

  2. #2
    mkozak is offline Intermediate Member
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    We bought a few z10's for testing the other day, so far we setup a BES10 server which is working fine with sending and receiving emails. The problem we're having now is with deleting emails not going to the trash.

  3. #3
    bgodbolt is offline Member
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    Thanks for the response. That's good to know. However, I was particularly curious about whether the new Z10 worked with Activesync. It isn't really feasible for us to buy BES so it only makes sense to get a blackberry if it will be compatible with zimbra using active sync. Has anyone tried yet?

  4. #4
    cavj1 is offline Active Member
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    I have not tried it yet but I've been speaking with Notify Technologies and they say they can do Active Sync on a BB and have worked with Zimbra for 10+ years. I just signed the trial paperwork and should be able to update its use with a 9930 in a few days. I pasted the contact number of who I've been speaking with below.

    J. Scott Walker | Regional Sales Manager | Notify Technology

    408.777.7923 (o) | 408-314.3062 (m) | swalker "at" notifycorp.com
    Last edited by cavj1; 04-18-2013 at 09:36 AM.

  5. #5
    lytledd is offline Elite Member
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    I'd suggest modifying the above post and not put his email address there. SPAM bots will pick it up. Maybe use swalker AT notifycorp DOT com

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  6. #6
    miguel is offline Special Member
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    Hello,

    We have a BlackBerry Z10 user who can't sync via active sync.

    We get the error:

    [name$
    com.zimbra.zimbrasync.ZimbraSyncException: com.zimbra.zimbrasync.wbxml.BinaryCodecException: expected: START_TAG {AirSync}Class; got: START_TAG {AirSync}SyncKey
    at com.zimbra.zimbrasync.ZimbraSyncServlet.parseReque st(ZimbraSyncServlet.java:599)
    at com.zimbra.zimbrasync.ZimbraSyncServlet.processCom mand(ZimbraSyncServlet.java:577)

  7. #7
    Brad_C is online now Loyal Member
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    We have one BB10 user on 7.2.2 with direct active sync (no BES) and it works well for him so far. (only been a month though).

  8. #8
    centrex is offline Special Member
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    Default Works on the Q10 but fries the device

    Quote Originally Posted by Brad_C View Post
    We have one BB10 user on 7.2.2 with direct active sync (no BES) and it works well for him so far. (only been a month though).
    We are testing it with ZCS 8.0.4 and Q10 devices running BB 10.1 firmware. It works perfectly for push mail, contacts, calendar.

    *But* (and this is a huge deal), it kills the devices

    They go through an entire battery in 4 hours and the devices are constantly running hot. Removing the Zimbra Activesync account from the devices instantly returns them to normal battery consumption and they no longer run hot.

    I will make a separate thread about this to get some ideas on how to best troubleshoot this so that I can open a more productive support ticket with Zimbra.

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