Results 1 to 10 of 10

Thread: Windows Phone 8 and attachments

  1. #1
    leSasch is offline Senior Member
    Join Date
    Jun 2010
    Posts
    56
    Rep Power
    5

    Default Windows Phone 8 and attachments

    Hi,

    I'm using an HTC Phone 8X (Windows Phone 8) with Zimbra via Active Sync.
    Works - except for problems with "german Umlauts" - so far.
    Unfortunately, attachments cannot be downloaded.
    Is this a known problem - maybe a fix exists?

    Regards,
    Sascha

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,568
    Rep Power
    57

    Default

    Quote Originally Posted by leSasch View Post
    Is this a known problem - maybe a fix exists?
    You'll find the answer to that in bugzilla (or by raising a support case), if you don't find anything then please file a report.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    leSasch is offline Senior Member
    Join Date
    Jun 2010
    Posts
    56
    Rep Power
    5

    Default

    Searching for "Windows Phone 8" in Bugzilla gives exactly one result:

    http://bugzilla.zimbra.com/buglist.c...ndows+phone+8+

    Maybe not many people are using Windows Phone 8 yet?
    What to do now?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,568
    Rep Power
    57

    Default

    Quote Originally Posted by leSasch View Post
    What to do now?
    As I mentioned in my previous post, raise a support case (assuming you're an NE customer) and/or a bug report.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    leSasch is offline Senior Member
    Join Date
    Jun 2010
    Posts
    56
    Rep Power
    5

    Default

    Yes, network edition (the small one with 15 clients).
    How can I raise a support case? Everything here is pretty complicated for a newbie, please help.
    Thanks.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,568
    Rep Power
    57

    Default

    Quote Originally Posted by leSasch View Post
    Yes, network edition (the small one with 15 clients).
    How can I raise a support case?
    You can't, I believe the version you have doesn't include Support.

    Quote Originally Posted by leSasch View Post
    Everything here is pretty complicated for a newbie, please help.
    File a bug report in bugzilla.
    Last edited by phoenix; 03-04-2013 at 12:46 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    leSasch is offline Senior Member
    Join Date
    Jun 2010
    Posts
    56
    Rep Power
    5

    Default

    Okay, great... not.
    What now? Zimbra doesn't work very well with windows phone 8.
    This is an important feature, because sending Emails with single Umlauts displayed as "character salad (e.g.: Gesendet: ‚€Ž01.‚€Ž03.‚€Ž2013 07:49") is simply not professional and an absolute no-go for an IT company.
    What can I do? Hope for a fix in a far, distant future? Leave Zimbra and move to SBS?

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,568
    Rep Power
    57

    Default

    Quote Originally Posted by leSasch View Post
    Okay, great... not.
    You purchased the product knowing the terms and conditions - check that what I've stated is correct.

    Quote Originally Posted by leSasch View Post
    What now? Zimbra doesn't work very well with windows phone 8.
    This is an important feature, because sending Emails with single Umlauts displayed as "character salad (e.g.: Gesendet: ‚€Ž01.‚€Ž03.‚€Ž2013 07:49") is simply not professional and an absolute no-go for an IT company.
    What can I do? Hope for a fix in a far, distant future?
    You can't 'hope for a fix' unless you report the problem so I'll say it again, file a bug report.

    Quote Originally Posted by leSasch View Post
    Leave Zimbra and move to SBS?
    That's a choice for you to make.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    leSasch is offline Senior Member
    Join Date
    Jun 2010
    Posts
    56
    Rep Power
    5

    Default

    Can you please tell me how to file a bug report? Thanks.

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,568
    Rep Power
    57

    Default

    Quote Originally Posted by leSasch View Post
    Can you please tell me how to file a bug report? Thanks.
    This has been covered many times in the forums, go to bugzilla then register and enter the bug report for the product you're using and give a complete description (including the steps to reproduce.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Nokia Lumia 920 Windows phone 8
    By Paul N in forum Zimbra Mobile
    Replies: 1
    Last Post: 01-30-2013, 03:20 AM
  2. Windows Phone 8 not connecting to IMAP
    By YakkoWarner in forum Administrators
    Replies: 6
    Last Post: 01-02-2013, 08:58 AM
  3. Windows Phone 8
    By oc1 in forum Mobility
    Replies: 0
    Last Post: 12-14-2012, 07:53 AM
  4. Experience with Windows Phone 7
    By tvone in forum Mobility
    Replies: 0
    Last Post: 01-18-2012, 03:13 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •