Sprint HTC Evo (Droid) - Can't Send Mail

[dheg]

I'm apparently unable to get the correct combination of Port, Server and/or SMTP settings to allow me to send mail. I can receive mail just fine. Any insight?

Tried both 'Exchange Active Sync' and regular setup w/ POP and SMTP settings:

Active Sync:
Port - tried 587, 25, 110
Domain - tried domain.com
Server Address -tried mail.domain.com AND domain.com

Regular:
Have tried both POP and IMAP protocols
POP server - mail.domain.com (receive mail works fine)
SMTP server - tried mail.domain.com AND smtp.domain.com
Server Port - Port - tried 587, 25, 110

The main error that I receive is "Authentication Failed. Please verify username and/or password.", but it's not a username/pw issue and ultimately when I get the right combination to allow setup it appears to be successful, but I just can't send mail. Msgs appear to send and do appear in "Sent" folder, but are never received....

[phoenix]

Originally Posted by dheg

The main error that I receive is "Authentication Failed. Please verify username and/or password.", but it's not a username/pw issue and ultimately when I get the right combination to allow setup it appears to be successful, but I just can't send mail. Msgs appear to send and do appear in "Sent" folder, but are never received....

You'll have to look in the server logs to find out what happened to the mail. The information you've provided doesn't really tell us much other than you say the settings are correct but "Authentication Failed" usually means just that.

[dheg]

Per Yahoo Answers, here are the proper Outgoing server settings that made it work:

Required login checked
username without @domain
valid mail server name
Security Type TLS
server port 25

[phoenix]

Originally Posted by dheg

Per Yahoo Answers, here are the proper Outgoing server settings that made it work:

I'm glad you've got it working but what was the point of asking your question here when these forums are nothing to do with Yahoo! nor your problem with the phone? These forums are for the support of Zimbra Collaboration Suite users.

[lytledd]

Tried both 'Exchange Active Sync' and regular setup w/ POP and SMTP settings:

Port - tried 587, 25, 110
Domain - tried domain.com
Server Address -tried mail.domain.com AND domain.com

ActiveSync won't ask you for a port. On my Sprint EVO, I enter the email address, server address, username (Full email address) and Password. Our server requires SSL so I check that.

Domain is left blank.

Doug