Exactly how is he trying to access the shared calendar?
ActiveSync--shouldn't work at all currently, see
Bug 30950 - iphone: sync with shared calendars
CalDAV--provided the shared calendar is mounted in ZWC, and the user is accessing
their own account using CalDAV, this should work seamlessly--the shared calendar will just show up as another calendar.
WebCal/"subscription"--shared calendar doesn't have to be mounted in ZWC. Procedure:
- Open the Settings App.
- Select “Mail, Contacts, Calendars”.
- Click “Add Account…”
- Of the types available, select “Other”.
- Select “Add Subscribed Calendar”.
- A new screen appears. In the Server field, enter the “path” to the calendar to which you wish to subscribe. The format of a path is best shown by an example:
zimbra.company.com/home/username@company.com/Calendar - Click Next. A few seconds will pass, and you will get a new “Subscription” screen.
- In the Subscription screen, enter the following information:
Server: leave this alone
Description: anything you like, e.g. “John’s Calendar”
Username: your full email address
Password: your email password
Use SSL: On
Remove Alarms: Off (unless you want to get the alarms on the shared calendar) - Click Next. The subscribed calendar account will be verified.
- Click Save. You’ll be returned to the main Mail, Contacts, Calendars screen.