[SOLVED] Still no fix ... " is only avaliable with the XS version at" issue

[wcbenyip]

Hi,

During the migration of my zcs os edition v5.0.9 from the platform of openSUSE 10.3 to Ubuntu 8.04LTS, everything seems OK including the data integrity; however, an error msg found at the end and the process stopped....

Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
HOSTNAME=mail.abc.com
LDAPHOST=mail.abc.com
LDAPPORT=389
SNMPTRAPHOST=mail.abc.com
SMTPSOURCE=admin@mail.abc.com
SMTPDEST=admin@mail.abc.com
SNMPNOTIFY=yes
SMTPNOTIFY=yes
LDAPROOTPW=NsJBwEcZ
LDAPZIMBRAPW=NsJBwEcZ
LDAPPOSTPW=NsJBwEcZ
LDAPREPPW=NsJBwEcZ
LDAPAMAVISPW=NsJBwEcZ
Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
Operations logged to /tmp/zmsetup.01001900-0000138985260.log
Starting ldap...done.
Setting defaults...done.
Setting defaults from existing config...done.
Checking for port conflicts
Setting defaults from ldap...done.
is only avaliable with the XS version at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 30
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 30.
Compilation failed in require at /opt/zimbra/zimbramon/lib/Net/LDAP.pm line 991.

#Remark: I am performing the migration procedure following this guide.


Even I have searching this well-known issue with some suggestion to fix (including manually download the Scalar::Util component and install it, and manually set the $PERLLIB & $PERL5LIB environment variables based on ~zimbra/.bashrc, I have re-do the install.sh for many times as well), the issue is still out there and it really make me frustrated !!!

Does anyone has any idea on this issue? I am tried in finding the solutions which are totally not working... Please HELP!!

[wcbenyip]

After the zcs is upgraded to oss ver 5.0.20, the result is the same but a little bit difference...

dualvar is only available with the XS version of Scalar::Util at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 38
BEGIN failed--compilation aborted at /opt/zimbra/zimbramon/lib/IO/Socket/SSL.pm line 38.
Compilation failed in require at /opt/zimbra/zimbramon/lib/Net/LDAP.pm line 998.

Seems lots of the ppl reached this issue but without the exact solution yet.... I don't know why even the latest version of zimbra is still keep this known issue.....

Anyone could help??

[phoenix]

This problem doesn't exist with current versions of Zimbra as the Scalar::Util is shipped with Zimbra. The reasons it failed in the past wer because a) people changed their version of Perl from that shipped with that originally supplied with their distribution and b) people installed a different version of Scalar::Util from that originally shipped with their distribution.

Zimbra is tested and verified to install correctly on the specified supported operating systems.

[wcbenyip]

Oh... really?

It's so strange.. as I am just installing a fresh installed copy of Ubuntu 8.04LTS server with latest update ONLY and didn't changed any component version... also just install the zcs oss 5.0.9 or the another try 5.0.20 with the backup folder '/opt/zimbra' for replacement!

Actually, we have upgraded the 5.0.9 to 5.0.20 on the opensuse 10.3 platform in the original server, the result is positive even needs re-install for few times before success. And then, I backup the folder, and move it to the another server which is running the Ubuntu 8.04LTS server (fresh install) + SAME version of the zcs~ I never considered to change the perl version or even upgrade or manually install the Scalar::Util component before found some wiki saying this issue and suggested this approach....

So, up to this moment, this issue seems still there and lots of questions are not yet fixed in the forum... even you said this issue doesn't exist with current version~ Which version do you mean? I am facing this issue in 5.0.9 and 5.0.20 anyway.... with the same result. I will try ver 6 on tomorrow...

[phoenix]

Originally Posted by wcbenyip

Oh... really?

Yes, really. This was fixed in Zimbra 5.0.2 (it's not actually a problem in Zimbra and you can check the Release Notes for that version if you choose), I've also just done a clean install on a new copy of 8.0.4 LTS and Zimbra installs and works without the problem you're describing.

Originally Posted by wcbenyip

So, up to this moment, this issue seems still there and lots of questions are not yet fixed in the forum... even you said this issue doesn't exist with current version~ Which version do you mean? I am facing this issue in 5.0.9 and 5.0.20 anyway.... with the same result. I will try ver 6 on tomorrow...

So are you actually saying that after a clean install of Ubuntu 8.04 LTS and then install Zimbra you have this problem?

If the problem occurs after you've copied across the directory from your openSUSE machine then you will have an incompatibility with the libraries in the /opt/zimbra directories (they would have been built for a different platform than the server you're moving to). You need to search the wiki and/or the forums about how to change platforms when you do the server move.

[wcbenyip]

I reached this issue in the moving of the existing zimbra folder to a new server with the SAME zcs version. Anyway, after few times retry with the same error yesterday, it works suddenly this morning... and every services are running properly~

There is another issue during the upgrade from 5.0.20 to 6.0.2, but I created another new thread to address it, this case should be closed. Thanks for any help given so far~