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  #1 (permalink)  
Old 10-19-2009, 01:41 PM
Intermediate Member
  
Posts: 20
Default postRestURL read timed out with zimbra proxy
We've been on a single server for some time now and we'd like to move to a multi-server setup. Right now we have 3 new zimbra servers 1 ldap, 1 imap/pop/http proxy, and 1 mailbox server. I'm trying to use postRestURL to copy users from our current single server to the new multi-server environment. After moving everyone I'll reinstall add the current server as a second mailbox server.

The new servers seemed to be working fine but when I try to copy a user over with postRestURL I'm getting timeout errors after only a few hundred emails are copied. Here is the verbose error from the command:

Code:
 
[zimbra@mailboxhost ~]$ zmmailbox -v -z -m test_user@domain.com postRestURL '//?fmt=tgz' /tmp/user.tgz
ERROR: zclient.IO_ERROR (Read timed out) (cause: java.net.SocketTimeoutException Read timed out)
com.zimbra.cs.zclient.ZClientException: Read timed out
ExceptionId:main:1255976953128:bf17ac7b9587da1a
Code:zclient.IO_ERROR
	at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZClientException.java:45)
	at com.zimbra.cs.zclient.ZMailbox.postRESTResource(ZMailbox.java:2650)
	at com.zimbra.cs.zclient.ZMailboxUtil.doPostRestURL(ZMailboxUtil.java:2692)
	at com.zimbra.cs.zclient.ZMailboxUtil.execute(ZMailboxUtil.java:1115)
	at com.zimbra.cs.zclient.ZMailboxUtil.main(ZMailboxUtil.java:2575)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.zimbra.common.util.ConsoleRunner.main(ConsoleRunner.java:96)
Caused by: java.net.SocketTimeoutException: Read timed out
	at java.net.SocketInputStream.socketRead0(Native Method)
	at java.net.SocketInputStream.read(SocketInputStream.java:129)
	at com.sun.net.ssl.internal.ssl.InputRecord.readFully(InputRecord.java:293)
	at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:331)
	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:789)
	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:746)
	at com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:75)
	at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
	at java.io.BufferedInputStream.read(BufferedInputStream.java:237)
	at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)
	at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
	at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)
	at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(MultiThreadedHttpConnectionManager.java:1373)
	at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1832)
	at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1590)
	at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:995)
	at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:397)
	at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
	at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
	at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)
	at com.zimbra.cs.zclient.ZMailbox.postRESTResource(ZMailbox.java:2642)
	... 8 more
From mailbox.log I see:
Code:
2009-10-19 14:28:07,704 INFO  [btpool0-6] [name=zimbra;ip=127.0.0.1;] misc - delegated access: doc=DelegateAuth, authenticated account=zimbra, target account=test_user@domain.com
2009-10-19 14:28:07,780 INFO  [btpool0-6] [name=test_user@domain.com;aname=zimbra;mid=33;ip=mailbox_server's IP;ua=zclient/6.0.1_GA_1816.RHEL5_64;] soap - GetInfoRequest
2009-10-19 14:28:07,781 INFO  [btpool0-6] [name=test_user@domain.com;aname=zimbra;mid=33;ip=mailbox_server's IP;ua=zclient/6.0.1_GA_1816.RHEL5_64;] misc - delegated access: doc=GetInfo, delegating account=zimbra, authenticated account=test_user@domain.com, target account=test_user@domain.com
2009-10-19 14:28:13,142 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=proxyhost's IP;] mailbox - UserServlet (POST): http://proxyhost.domain.com/service/home/test_user@domain.com/
2009-10-19 14:28:13,143 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=159.28.1.123;] mailbox - UserServlet received file unknown - 255036533 request bytes
2009-10-19 14:28:15,396 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=proxyhost's IP;] mailop - adding folder zimbra scripts: id=260, parentId=16.
2009-10-19 14:28:15,597 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=proxyhost's IP;] mailop - adding folder ECS - private: id=261, parentId=1.

<snip>

2009-10-19 14:28:36,281 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=159.28.1.123;] mailop - Adding Message: id=385, Message-ID=<200812151758.mBFHwtiW024458@hostname.domain.com>, parentId=-1, folderId=2, folderName=Inbox.
2009-10-19 14:28:36,538 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=159.28.1.123;] mailop - Adding Message: id=386, Message-ID=<327B695B-5894-4417-AB19-1516CAFC91B7@domain.com>, parentId=-1, folderId=2, folderName=Inbox.


<snip>

2009-10-19 14:29:12,181 INFO  [btpool0-6] [name=test_user@domain.com;mid=33;ip=159.28.1.123;] mailop - Adding Message: id=473, Message-ID=<B202FFF7-1480-47D0-B648-136D754B88DA@domain.com>, parentId=-1, folderId=2, folderName=Inbox.
2009-10-19 14:29:42,343 WARN  [btpool0-6] [name=test_user@domain.com;mid=33;ip=159.28.1.123;] misc - timeout: path=/Inbox/
2009-10-19 14:29:42,344 ERROR [btpool0-6] [] log - /service/home/test_user@domain.com/
org.mortbay.io.RuntimeIOException: org.mortbay.jetty.EofException
	at org.mortbay.io.UncheckedPrintWriter.newLine(UncheckedPrintWriter.java:246)
	at org.mortbay.io.UncheckedPrintWriter.println(UncheckedPrintWriter.java:398)
	at com.zimbra.cs.service.formatter.Formatter.updateClient(Formatter.java:248)
	at com.zimbra.cs.service.formatter.Formatter.updateClient(Formatter.java:293)
	at com.zimbra.cs.service.formatter.Formatter.updateClient(Formatter.java:258)
	at com.zimbra.cs.service.formatter.Formatter.save(Formatter.java:104)
	at com.zimbra.cs.service.UserServlet.doPost(UserServlet.java:616)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1148)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:145)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:378)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
	at org.mortbay.jetty.Server.handle(Server.java:324)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:517)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:868)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:747)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:386)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: org.mortbay.jetty.EofException
	at org.mortbay.jetty.AbstractGenerator$Output.write(AbstractGenerator.java:631)
	at org.mortbay.jetty.AbstractGenerator$Output.write(AbstractGenerator.java:579)
	at java.io.ByteArrayOutputStream.writeTo(ByteArrayOutputStream.java:109)
	at org.mortbay.jetty.AbstractGenerator$OutputWriter.write(AbstractGenerator.java:903)
	at org.mortbay.jetty.AbstractGenerator$OutputWriter.write(AbstractGenerator.java:752)
	at java.io.Writer.write(Writer.java:140)
	at org.mortbay.io.UncheckedPrintWriter.newLine(UncheckedPrintWriter.java:235)
	... 32 more
On the proxy server in the log I see:
Code:
2009/10/19 14:28:07 [warn] 26592#0: *59 a client request body is buffered to a temporary file /opt/zimbra/nginx-0.5.37-zimbra/client_body_temp/0000000002, client: mailbox's IP, server: proxyhost.domain.com, request: "POST /home/test_user@domain.com?fmt=tgz HTTP/1.1", host: "proxyhost.domain.com"
2009/10/19 14:29:42 [info] 26592#0: *59 client 159.28.1.234 closed keepalive connection

I've used getRestURL/postRestURL many times on our single server configurations without problems so I was wondering if this is an issue with this using the web proxy? Has anyone else seen this problem before?
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  #2 (permalink)  
Old 10-20-2009, 10:05 AM
Intermediate Member
  
Posts: 20
Default
Just an update to this. I get the same timeout error when I try to import the file through the web interface.
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  #3 (permalink)  
Old 10-21-2009, 12:01 PM
Intermediate Member
  
Posts: 20
Default
I disabled the web part of the proxy just to make sure there weren't any problems with the underlying mailbox server and the account import worked just fine.

Guess I'll try submitting a bug report.
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