Error when trying to import from Exchange

[DaytonJones]

I've been trying to import a test account from my Exchange server (Running on clustered Server 2003) into NETWORK-5.0.15_GA_2851 (running on Ubuntu 8.0.4 64-bit server) and I get the following error:

04-05-2009 11:45:18 [2340]: Importing messages
04-05-2009 11:45:25 [2340]: Clearing internal progress log entries
04-05-2009 11:45:25 [2340]: Entries cleared
04-05-2009 11:45:25 [2340]: Deleting mapi folder list
04-05-2009 11:45:25 [2340]: Error while importing mailbox djones@arbmiz.corp: COM Exception. Source : Library not registered.
04-05-2009 11:45:25 [2340]: Waiting for work
04-05-2009 11:45:25 [2340]: Worker thread exiting

I tried using the PST import and received the same error. Any ideas? What can I look at to get a better idea as to what library is missing, etc?

[Blinkiz]

I just wanted to say that we have the same problem. I do not know how to solve this.

We lost a customer because of this. We tried to solve this error a couple of hours then the customer gave up. They now moving to another Exchange hosting provider.

[phoenix]

Originally Posted by Blinkiz

I just wanted to say that we have the same problem. I do not know how to solve this.

Did you file a bug report and/or open a support case for the problem? You should because posting a 'me too' in forums will not get a resolution to your problem.

[Blinkiz]

As a provider of email service I only get a couple of hours a customer can stand migration problem until they move on to something else.

This is one of these times. I never had the time to open a support case and now the customer and errors is gone.
We always give what is best for the customer. The customer got the picture that Zimbra was to instable so we called one of our Microsoft Exchange partners and let them take the customer.

Well well, next time I will be more prepared. I solved a lot of problems with the migration (core dumps, strange errors, permission problems), so I will have time to solve new problems next time.
And yeah, next time I will open a support case ticket. We can not lose 11 accounts like this again.