We are using Mailebable Entp. Ed. 3.x and are evaluating ZCS 5.0

We have created all the mailboxes and have asked users to add their Mailenable a/c as external a/c and use IMAP to sync their mailbox onto Zimbra server.

We have observed that apart from Inbox all other folders we are able to sync between the 2 mailboxes.

Next I created a rule on the Mailenable server to deposit all new emails into Incoming folder instead of Inbox, now Incoming folder is not syncing.

What could be the reason for such behaviour.

Here is the output from the mailbox.log w.r.t same....

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2009-04-24 09:57:46,080 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - ImportDataRequest
2009-04-24 09:57:46,081 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Importing data for data source 'Yogesh Padharia - Mailenable-IMAP'
2009-04-24 09:57:54,407 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Found new remote folder Sent Items. Creating local folder /Yogesh Padharia - Mailenable-IMAP/Sent Items.
2009-04-24 09:57:54,407 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - adding folder Sent Items: id=8145, parentId=536.
2009-04-24 09:57:54,526 INFO [btpool0-152] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:55,024 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Found new remote folder Incoming. Creating local folder /Yogesh Padharia - Mailenable-IMAP/Incoming.
2009-04-24 09:57:55,025 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - adding folder Incoming: id=8146, parentId=536.
2009-04-24 09:57:55,562 INFO [btpool0-142] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:56,082 INFO [btpool0-142] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:56,159 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Found new remote folder INBOX. Creating local folder /Yogesh Padharia - Mailenable-IMAP/INBOX.
2009-04-24 09:57:56,159 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - adding folder INBOX: id=8147, parentId=536.
2009-04-24 09:57:56,273 INFO [btpool0-142] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:56,351 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Remote folder Sent Items was deleted. Deleting local folder /Yogesh Padharia - Mailenable-IMAP/Sent Items.
2009-04-24 09:57:56,351 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailbox - deleting folder /Yogesh Padharia - Mailenable-IMAP/Sent Items, id=8145
2009-04-24 09:57:56,357 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - Deleting Folder Sent Items (id=8145).
2009-04-24 09:57:56,428 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Deleting IMAP data for ImapFolder: { mailboxId=6, itemId=8145, dataSourceId=947c78e3-689d-4bd3-ae59-934271d7f52b, localPath=/Yogesh Padharia - Mailenable-IMAP/Sent Items, remotePath=Sent Items, uidValidity=593183232 } in DataSource: { id=947c78e3-689d-4bd3-ae59-934271d7f52b, type=imap, isEnabled=true, name=Yogesh Padharia - Mailenable-IMAP, host=imap.softcellindia.com, port=143, connectionType=cleartext, username=yogesh@mail.softcellindia.com, folderId=536 }
2009-04-24 09:57:56,456 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Remote folder Incoming was deleted. Deleting local folder /Yogesh Padharia - Mailenable-IMAP/Incoming.
2009-04-24 09:57:56,477 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailbox - deleting folder /Yogesh Padharia - Mailenable-IMAP/Incoming, id=8146
2009-04-24 09:57:56,482 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - Deleting Folder Incoming (id=8146).
2009-04-24 09:57:56,566 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Deleting IMAP data for ImapFolder: { mailboxId=6, itemId=8146, dataSourceId=947c78e3-689d-4bd3-ae59-934271d7f52b, localPath=/Yogesh Padharia - Mailenable-IMAP/Incoming, remotePath=Incoming, uidValidity=3242747136 } in DataSource: { id=947c78e3-689d-4bd3-ae59-934271d7f52b, type=imap, isEnabled=true, name=Yogesh Padharia - Mailenable-IMAP, host=imap.softcellindia.com, port=143, connectionType=cleartext, username=yogesh@mail.softcellindia.com, folderId=536 }
2009-04-24 09:57:56,587 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Remote folder INBOX was deleted. Deleting local folder /Yogesh Padharia - Mailenable-IMAP/INBOX.
2009-04-24 09:57:56,588 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailbox - deleting folder /Yogesh Padharia - Mailenable-IMAP/INBOX, id=8147
2009-04-24 09:57:56,592 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - Deleting Folder INBOX (id=8147).
2009-04-24 09:57:56,703 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Deleting IMAP data for ImapFolder: { mailboxId=6, itemId=8147, dataSourceId=947c78e3-689d-4bd3-ae59-934271d7f52b, localPath=/Yogesh Padharia - Mailenable-IMAP/INBOX, remotePath=INBOX, uidValidity=885018368 } in DataSource: { id=947c78e3-689d-4bd3-ae59-934271d7f52b, type=imap, isEnabled=true, name=Yogesh Padharia - Mailenable-IMAP, host=imap.softcellindia.com, port=143, connectionType=cleartext, username=yogesh@mail.softcellindia.com, folderId=536 }
2009-04-24 09:57:56,709 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Importing from IMAP folder Drafts to local folder /Yogesh Padharia - Mailenable-IMAP/Drafts
2009-04-24 09:57:56,797 INFO [btpool0-142] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:57,050 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Importing from IMAP folder Deleted Items to local folder /Yogesh Padharia - Mailenable-IMAP/Deleted Items
2009-04-24 09:57:57,234 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Importing from IMAP folder Public to local folder /Yogesh Padharia - Mailenable-IMAP/Public
2009-04-24 09:57:57,314 INFO [btpool0-142] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:57,457 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Importing from IMAP folder Junk E-mail to local folder /Yogesh Padharia - Mailenable-IMAP/Junk E-mail
2009-04-24 09:57:57,723 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Importing from IMAP folder Ironport to local folder /Yogesh Padharia - Mailenable-IMAP/Ironport
2009-04-24 09:57:58,104 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - Adding Message: id=8148, Message-ID=<0763ef$864913f@antispam12.softcell.in>, parentId=-1, folderId=540, folderName=Ironport.
2009-04-24 09:57:58,371 INFO [btpool0-142] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:57:58,399 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] mailop - Adding Message: id=8149, Message-ID=<480ab9$d6ef667@antispam11.softcell.in>, parentId=-1, folderId=540, folderName=Ironport.
2009-04-24 09:57:58,660 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ds=Yogesh Padharia - Mailenable-IMAP;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] datasource - Import completed for data source 'Yogesh Padharia - Mailenable-IMAP'
2009-04-24 09:57:59,187 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - NoOpRequest
2009-04-24 09:58:00,683 INFO [btpool0-153] [name=yogesh@mail.softcellindia.com;mid=6;ip=202.15 4.167.9;ua=ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.RHEL5;] soap - GetImportStatusRequest
2009-04-24 09:58:24,130 INFO [IndexWritersSweeperThread] [] index - open index writers sweep: before=1, closed=0, after=1 (0ms)

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regards,
Yogesh Padhaira