[SOLVED] Exchange Migration Wizard not copying mails

[krabina]

Hi Everyone,
when I try to migrate a mailbox from Exchange 2000 everything seems to work fine: the mailbox is created in Zimbra, I can select whether or not I want to copy mail of the trash bin and deleted items.

But as soon as the tool reaches the place where the actual copying takes place, it freezes. After waiting and waiting I can only hit the cancel button (so it's not really frozen, but nothing happens.) CPU usage of the migration tool is 99%. After I hit cancel, the tool closes correctly.

The newly created mailbox exists, I can log on to it but it doesn't have any mails or folders in it. This also happens with very small mailboxes.

Please help, this is the last hurdle before my migration (I guess ;-)

-Bernhard

[krabina]

Here ist the output of the logfile:
24-12-2008 13:55:26 [3788]: ZC***changeMigrationWizard-5.0.11_GA_2695 Version 5.0
24-12-2008 13:55:26 [3788]: Using Collaboration Data Objects for Exchange
24-12-2008 13:55:41 [3788]: RPC Error:- WinHttpSendRequest failed. The RPC request is logged as C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ZC***changeMigr ationWizard-5.0.11_GA_2695\1-RPCErrorRequest.xml
24-12-2008 13:55:41 [3788]: RPC Error: One or more errors were found in the Secure Sockets Layer (SSL) certificate sent by the server.
Continue with the invalid certificate?
24-12-2008 13:56:30 [3788]: Could not open default message store. hr[0x8004011d].
24-12-2008 13:56:44 [3788]: MAPILogonEx Failed: 80040113
24-12-2008 13:57:38 [3788]: Picking Objects
24-12-2008 13:57:51 [3788]: exStore: /o=KDZ/ou=Erste administrative Gruppe/cn=Recipients/cn=mb
24-12-2008 13:57:51 [3788]: Foreignprinciple: WIN-ACCTID:KDZ:S-1-5-21-854245398-1606980848-682003330-1238
24-12-2008 13:58:34 [3788]: Creating / starting 1 worker threads
24-12-2008 13:58:34 [3788]: Dispatching work to worker threads
24-12-2008 13:58:34 [4112]: Worker thread started
24-12-2008 13:58:34 [3788]: Notifying threads to exit
24-12-2008 13:58:34 [4112]: Exception Address: 0x7c59bcb1
24-12-2008 13:58:46 [4112]: CORE: Generated core dump: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ZC***changeMigr ationWizard-5.0.11_GA_2695\ZimbraCore_12242008_135834.dmp
24-12-2008 13:58:46 [4112]: Similar core dump already generated. Hence skipping this one.
24-12-2008 13:58:46 [4112]: Similar core dump already generated. Hence skipping this one.
24-12-2008 13:58:46 [4112]: Similar core dump already generated. Hence skipping this one.

Any ideas?

[Bill Brock]

Your logs show a MAPI logon failure to the message store. Have you double checked the logon credentials your passing to Exchange?

[krabina]

hmm. I know I have the correct credentials of the admin account in exchange (I verified it with the web access). But the migration wizard doesn't ask me for the password of the admin account, only for the username...
- Bernhard

[krabina]

after trying several times, the logfile reads like this:

04-01-2009 17:10:33 [4528]: ZC***changeMigrationWizard-5.0.11_GA_2695 Version 5.0
04-01-2009 17:10:33 [4528]: Using Collaboration Data Objects for Exchange
04-01-2009 17:10:56 [4528]: RPC Error:- WinHttpSendRequest failed. The RPC request is logged as C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ZC***changeMigr ationWizard-5.0.11_GA_2695\1-RPCErrorRequest.xml
04-01-2009 17:10:56 [4528]: RPC Error: One or more errors were found in the Secure Sockets Layer (SSL) certificate sent by the server.
Continue with the invalid certificate?
04-01-2009 17:11:24 [4528]: Picking Objects
04-01-2009 17:11:30 [4528]: exStore: /o=KDZ/ou=Erste administrative Gruppe/cn=Recipients/cn=mb
04-01-2009 17:11:30 [4528]: Foreignprinciple: WIN-ACCTID:KDZ:S-1-5-21-854245398-1606980848-682003330-1238
04-01-2009 17:11:46 [4528]: Creating / starting 1 worker threads
04-01-2009 17:11:46 [4528]: Dispatching work to worker threads
04-01-2009 17:11:46 [624]: Worker thread started
04-01-2009 17:11:46 [4528]: Notifying threads to exit
04-01-2009 17:11:46 [624]: Exception Address: 0x7c59bcb1
04-01-2009 17:11:49 [624]: CORE: Generated core dump: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ZC***changeMigr ationWizard-5.0.11_GA_2695\ZimbraCore_01042009_171146.dmp
04-01-2009 17:11:49 [624]: Similar core dump already generated. Hence skipping this one.
04-01-2009 17:11:49 [624]: Similar core dump already generated. Hence skipping this one.

The messages "Could not open default message store. hr[0x8004011d]." and "MAPILogonEx Failed: 80040113" do not exist any more, but still the result is the same: nothing is being copied..

[krabina]

I just solved the problem: it was due to a wrong initial configuration. I tried to execute the migration wizard from the exchange 2000 server (windows 2000). this did not work.

Instead I set up a windows xp client pc with outlook 2007 (trial version). I checked, that outlook could connect to the admin user account in exchange. Then I executed the migration wizard and it worked fine.

-Bernhard