imapsync failed on zimbra new domain

[nahmsath]

Hi all,

Still on a migration process from testing to production.
To match my production domain, i've created one within zimbra admin console and have bulk-migrated users there.
So, my testing machine is on ns3.domain.tld and the new domain created within zimbra is domain.tld

When i use imapsync from User Migration - Zimbra :: Wiki , to migrate my users mailboxes to users@domain.tld i end up with imapsync error: NO LOGIN failed.

I've tried to telnet zimbra imap server from the terminal with my users@domain.tld and can't get logged!

Any help?
thanks a lot!

[p24t]

Are you able to log into the users using the standard webmail login?

You may also want to check your Log Files - Zimbra :: Wiki for any errors.

[nahmsath]

the standard webmail login is working when i explicitely specifiy the domain.tld eg: user@domain.tld

Navigating through logs to find out some interesting messages.
and find this:
2008-07-17 18:17:16,206 INFO [ImapServer-8] [ip=192.168.200.222;] account - authentication failed for etudes (no such account)
2008-07-17 18:17:25,122 INFO [ImapServer-8] [] ProtocolHandler - Handler exiting normally

It confirms that my account created on domain.tld was not found on ns3.domain.tld
I wan users to have nice email adress like user@domain.tld and not something like user@ns3.domain.tld
How do i fix this??

Thanks.

[y@w]

So your users all are *@ns3.domain.tld?

If so, you can rename them through zmprov.. or the admin console but that's a little more manual work.

[nahmsath]

Sorry my last line maybe missleading.
I've already try to sort the issue of having user@domain.tld by creating a new domain domain.tld through zimbra admin and pushed users there. So i already have user@domain.tld besides ns3.domain.tld.

My big pb now is using imapsync to sync this existing users mailbox from another server to zimbra. And imapsync failed because user@domain.tld cannot connect to zimbra imap server... (ns3.domain.tld)

How can i sort that pls?
Many thanks.

[y@w]

What's the command you're using to do the imapsync? Also, a quick way to verify that IMAP is working is to just simply set the accounts up in a client like Thunderbird.

[nahmsath]

My zimbra imap server is working perfectly. I can logging using admin account for instance.
My whole pb can be summarised as: do new domain users on zimbra can log into zimbra imap server? Because it seems like only users on first domain set at install time can loggin...

That's why my imapsync is not working with such new users on newly created domain.
Any help???

Many thanks.

[quietas]

I just sync'd my 230 users last night.

imapsync --buffersize 8192000 --nosyncacls --subscribe --syncinternaldates --host1 old.server.com --user1 usernamehere --password1 passwordhere --host2 new.server.com --user2 usernamehere --password2 passwordhere --noauthmd5

Try that with one user, it worked great for me. The only thing I had to do is make sure that clear text logins were usable instead of using ssl. One nthing to note, I had issues until I added the --noauthmd5 bit to the end of the string.