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Thread: .pst migration issues

  1. #1
    jimklein is offline Junior Member
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    Default .pst migration issues

    I'm testing Zimbra as our new email server platform & am currently importing my .pst to prove the system processes.

    My .pst size is 113M and I've gone through the .pst repair wizard and ensured that it is not corrupt but am only able to get the process started for a few minutes before it says too many errors & dies. (but it does successfully import 100+ emails & inbox folders so I know that things are trying to work)

    My questions are:
    -How well is this process supposed to work or worked for others? (as-in, if we use Zimbra I'd have to convert/upload 150 users .pst's so the process would need to work well)

    -I was on Vista & Office 2003, is there anything that says that XP would be
    better?

    Much thanks,
    Jim

  2. #2
    Mike Oliveri is offline Active Member
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    Are you running Exchange? If so, try the migration tool included with Zimbra rather than the PST importer. I used it to migrate about 80 accounts. Syncing a couple of the users with massive mailboxes on the Outlook connector was a bit trickier, but they all completed successfully.

    Mike

  3. #3
    jimklein is offline Junior Member
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    I've got a Linux email system that uses POP3 & local outlook .pst files..

  4. #4
    Mike Oliveri is offline Active Member
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    I had one user where the Exchange Migration tool wouldn't work, so I used the Outlook PST importer on her local machine. It worked just fine, and we run Office 2K3 and Windows XP SP2. You may have to test another user on an XP machine and see if you still get the same problem.

    Also, you might want to look into the 10MB+ attachment issue. Maybe those are the errors the tool is running into?

    Mike

  5. #5
    Uday is offline Zimbra Employee
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    Quote Originally Posted by jimklein View Post
    the process started for a few minutes before it says too many errors & dies. (but it does successfully import 100+ emails & inbox folders so I know that things are trying to work)
    Could you attach the log file that got generated to the thread to help debugging the problem? The log file is saved in %temp%\<App-Name> directory.

  6. #6
    jimklein is offline Junior Member
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    02-08-2007 15:06:44 [3852]: ZCSPSTImportWizard-4.5.6_GA_1023 Version 4.5
    02-08-2007 15:06:44 [3852]: Creating / starting worker thread
    02-08-2007 15:06:44 [3852]: Dispatching work to worker thread
    02-08-2007 15:06:44 [1384]: Worker thread started
    02-08-2007 15:06:44 [1384]: Work arrived...C:\Users\jklein.MAGNETSTREET\Documents\j klein.pst jklein
    02-08-2007 15:06:44 [1384]: Using default store
    02-08-2007 15:06:44 [1384]: Logging on to zimbra server (192.168.0.96:80)
    02-08-2007 15:06:44 [1384]: Replicating folder hierarchy
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: /
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (root)
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Deleted Items
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (trash)
    02-08-2007 15:06:44 [1384]: (FR): Skipping this folder and children
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Deleted Items
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Inbox
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (inbox)
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: junk
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 259
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder junk
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Vendors
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 260
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Vendors
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: saved
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 261
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder saved
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: todo
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 262
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Done
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 263
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Done
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder todo
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: temp
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 264
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder temp
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: future
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 265
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder future
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: attaboy
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 266
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder attaboy
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Dell
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 267
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Dell
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Magnetstreet
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 268
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Magnetstreet
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Inventory
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 269
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Inventory
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: PCI
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 270
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder PCI
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Travel
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 271
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Travel
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Dear Mr. IT
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 272
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Dear Mr. IT
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Comcast
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 273
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Comcast
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Inbox
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Outbox
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 274
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Outbox
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Sent Items
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (sent)
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Sent Items
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Calendar
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (calendar)
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Calendar
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Contacts
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (contacts)
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Contacts
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Journal
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 275
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Journal
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Notes
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 276
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Notes
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Tasks
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 15
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Tasks
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Drafts
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (drafts)
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Drafts
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Spam Mail
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 277
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Spam Mail
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Junk Suspects
    02-08-2007 15:06:44 [1384]: (FR): Handling user-defined folder
    02-08-2007 15:06:44 [1384]: (FR): Folder exists on zimbra - fid is 278
    02-08-2007 15:06:44 [1384]: (FR): Child folders will be processed
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Junk Suspects
    02-08-2007 15:06:44 [1384]: (FR): Entering folder: Junk E-mail
    02-08-2007 15:06:44 [1384]: (FR): Detected special folder (spam)
    02-08-2007 15:06:44 [1384]: (FR): Skipping this folder and children
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder Junk E-mail
    02-08-2007 15:06:44 [1384]: (FR): Leaving folder /
    02-08-2007 15:06:44 [1384]: Importing messages
    02-08-2007 15:06:44 [1384]: Progress log is: C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\6c17ee1ec0296727156770e0d744e46a_jkl ein.status
    02-08-2007 15:06:44 [1384]: Zimbra::MAPI::MailboxScanner::Scan. calling NamedProps::Init() using the root store folder
    02-08-2007 15:06:44 [1384]: Zimbra::Mapi::NamedProps::Init. NamedProps::Init() succeeded!
    02-08-2007 15:06:44 [1384]: Starting mid scan
    02-08-2007 15:06:45 [1384]: mid scan ended
    02-08-2007 15:06:45 [1384]: Exception Address: 0x459c04
    02-08-2007 15:06:45 [1384]: CORE: Generated core dump: C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\ZimbraCore_08022007_150645.dmp
    02-08-2007 15:06:46 [1384]: Unable to process message d(Fri, 18 Aug 2006 17:25:06 -0000) Folder Name - Sent Items
    02-08-2007 15:06:49 [1384]: (MI): The MAPI message was logged to C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\00000000b6b2c5ca3082f74c89d373827cda b1f7842b2000.msg:
    02-08-2007 15:06:49 [1384]: Exception Address: 0x459c04
    02-08-2007 15:06:49 [1384]: CORE: Generated core dump: C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\ZimbraCore_08022007_150649.dmp
    02-08-2007 15:06:50 [1384]: Unable to process message d(Fri, 18 Aug 2006 20:41:39 -0000) Folder Name - Sent Items
    02-08-2007 15:06:51 [1384]: (MI): The MAPI message was logged to C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\00000000b6b2c5ca3082f74c89d373827cda b1f7a43c2000.msg:
    02-08-2007 15:06:51 [1384]: Exception Address: 0x459c04
    02-08-2007 15:06:52 [1384]: CORE: Generated core dump: C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\ZimbraCore_08022007_150651.dmp
    02-08-2007 15:06:52 [1384]: Unable to process message d(Mon, 21 Aug 2006 14:56:03 -0000) Folder Name - Sent Items
    02-08-2007 15:06:52 [1384]: (MI): The MAPI message was logged to C:\Users\JKLEIN~1.MAG\AppData\Local\Temp\ZCSPSTImp ortWizard-4.5.6_GA_1023\00000000b6b2c5ca3082f74c89d373827cda b1f764462000.msg:
    02-08-2007 15:06:52 [1384]: Clearing internal progress log entries
    02-08-2007 15:06:52 [1384]: Entries cleared
    02-08-2007 15:06:52 [1384]: Error while importing PST C:\Users\jklein.MAGNETSTREET\Documents\jklein.pst: error_threshold_reached. Error limit reached
    02-08-2007 15:06:52 [1384]: Too many items failed, exiting
    02-08-2007 15:06:52 [1384]: (MI): -------------------------------------------
    02-08-2007 15:06:52 [1384]: (MI): -------------------------------------------
    02-08-2007 15:06:52 [1384]: (MI): Import stats
    02-08-2007 15:06:52 [1384]: (MI): -------------------------------------------
    02-08-2007 15:06:52 [1384]: (MI): -------------------------------------------
    02-08-2007 15:06:52 [1384]: (MI): Number of items attempted : 0 items
    02-08-2007 15:06:52 [1384]: (MI): Number of Errors : 1
    02-08-2007 15:06:52 [1384]: (MI): Number of Warnings : 3
    02-08-2007 15:06:52 [1384]: (MI): Import duration : 8 seconds
    02-08-2007 15:06:52 [1384]: (MI): Import Throughput : 0 msgs/sec
    02-08-2007 15:06:52 [1384]: (MI): Total data bytes transferred : 0 bytes
    02-08-2007 15:06:52 [1384]: (MI): Data throughput : 0 bits/sec
    02-08-2007 15:06:52 [1384]: (MI): Number of batches : 0 batches
    02-08-2007 15:06:52 [1384]: (MI): Avg num items per batch : 0 items
    02-08-2007 15:06:52 [1384]: (MI): Min num items in a batch : 2147483647 items
    02-08-2007 15:06:52 [1384]: (MI): Max num items in a batch : -2147483648 items
    02-08-2007 15:06:52 [1384]: (MI): Avg bytes per batch : 0 bytes
    02-08-2007 15:06:52 [1384]: (MI): Min bytes in a batch : 2147483647 bytes
    02-08-2007 15:06:52 [1384]: (MI): Max bytes in a batch : -2147483648 bytes
    02-08-2007 15:06:52 [1384]: (MI): Quickest batch request : 1566804069 ms
    02-08-2007 15:06:52 [1384]: (MI): Slowest batch request : -1566804069 ms
    02-08-2007 15:06:52 [1384]: Worker thread exiting

  7. #7
    rickvv is offline Special Member
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    No meaning to hijack, here -- but is there a size limitation on this importer?
    I have a user with a 600MB pst (outlook 2003) 10,000 msgs, and it crashes during import.
    I've split off some of his older msgs, and these PST's seem to be importing all right.
    THese are PST's that have been detached (saved elsewhere) from his outlook program).

    Interesting, but frustrating...

  8. #8
    Klug's Avatar
    Klug is offline Moderator
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    I've imported several gigabytes PST (> 4GB) with no issue.

  9. #9
    Zedrick is offline Starter Member
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    There are tools which repairs .pst files larger than 2GB, software like Stellar Phoenix Mailbox Professional - PST Recovery Software repair and restore data from damaged or corrupted Microsoft outlook file.This Outlook recovery software scans the damaged .pst file and extracts and saves information in a new usable .pst file, enabling PST Recovery.
    For more details: Outlook Recovery, PST Recovery, Outlook PST repair software for Mailbox Recovery

  10. #10
    rickvv is offline Special Member
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    I did run 'scanpst.exe' on those pst files. Found errors, fixed the errors. Import was much smoother. Worked fine. Thanks

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