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Thread: Questions about PST Import

  1. #1
    Popasmurf is offline Intermediate Member
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    Default Questions about PST Import

    Is it possible to get a complete list of Registry key's that can be changed to impact the PST Import wizard? I looked and didn't see a document with this info. I know about the Attachment size, and Error failure changes already. Also, does anyone know why an import would get most messages but miss messages prior to 2002? I had an import that didn't get these messages...

  2. #2
    manish is offline Active Member
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    Hi,

    All the registry keys that migrators and importers use are listed in bug 17629 (Bug 17629 - registry key details in the release notes and docs).

    Are you using date filter? Please post the log of import that misses messages prior to 2002.

    Regards,
    Manish

  3. #3
    Popasmurf is offline Intermediate Member
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    Here is the log: Link Also, I don't think I'm using a date filter, I'm using the import.xml, and i don't know where the option for that is. Here are the options I'm using in my import.xml:

    <importDeletedItems>0</importDeletedItems>
    <importJunk>0</importJunk>
    <importPrivateAppts>1</importPrivateAppts>
    <importPartialMalis>1</importPartialMalis>
    <ignorePreviouslyImported>1</ignorePreviouslyImported>
    <InvalidSSLOk>1</InvalidSSLOk>
    <IgnoreCoreDump>1</IgnoreCoreDump>
    Last edited by Popasmurf; 07-31-2007 at 06:02 AM.

  4. #4
    Popasmurf is offline Intermediate Member
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    As an update. I did find the section in the XML that refers to importing messages prior to a certain date. Currently I do not have that option in the XML, which means it should import everything. I tried chaging the date to 01/01/1980 and it still missed over 51 messages prior to 4/5/2002 in at least 1 folder. I can reproduce this multiple times if need be..
    Last edited by Popasmurf; 07-31-2007 at 01:52 PM. Reason: Misspelling

  5. #5
    manish is offline Active Member
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    Hi,

    Can you try the PST Import Wizard?

    Regards,
    Manish

  6. #6
    Popasmurf is offline Intermediate Member
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    You mean the GUI of the Import wizard? I AM using the PST import wizard, but using the Import.XML unattended meathod. What options do you want me to check when I run it?

  7. #7
    manish is offline Active Member
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    Hi,

    Yes, we mean the GUI of the Import wizard. Also upload the log file.

    Thanks,

    Regards,
    Manish

  8. #8
    Popasmurf is offline Intermediate Member
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    I attempted using the GUI interface with no date used for importing messages prior to Date XXXXX. It still did not import messages prior to 4/5/2002 in at least 1 folder. Attached is the PST Import log.

  9. #9
    manish is offline Active Member
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    Hi,

    The log file says that messages prior to 4/5/2002 have been migrated.

    Code:
    01-08-2007 08:56:30 [748]: (MI): Batch Adding Message d(Tue, 1 Jan 2002 13:33:31 -0000) fid(268)
    01-08-2007 08:56:30 [748]: (MI): Batch Added Message rid(42)
    01-08-2007 08:56:30 [748]: (MI): Batch Adding Message d(Tue, 1 Jan 2002 13:41:56 -0000) fid(268)
    01-08-2007 08:56:30 [748]: (MI): Batch Added Message rid(43)
    Some messages were not able to get migrated and Core Dump has been logged against them.

    Code:
    01-08-2007 08:56:37 [748]: Exception Address: 0x459c04
    01-08-2007 08:56:39 [748]: CORE: Generated core dump: C:\DOCUME~1\omadm\LOCALS~1\Temp\ZCSPSTImportWizard-4.5.6_GA_1023\ZimbraCore_08012007_085637.dmp
    01-08-2007 08:56:40 [748]: Unable to process message d(Wed, 29 May 2002 18:11:33 -0000) Folder Name - NSRA request
    01-08-2007 08:56:40 [748]: (MI): The MAPI message was logged to C:\DOCUME~1\omadm\LOCALS~1\Temp\ZCSPSTImportWizard-4.5.6_GA_1023\00000000bfa1027f84bb3e47b4bd79cd37960df024862000.msg
    Can you attach one of the messages like below logged by importer in temp directory?

    Code:
    C:\DOCUME~1\omadm\LOCALS~1\Temp\ZCSPSTImportWizard-4.5.6_GA_1023\00000000bfa1027f84bb3e47b4bd79cd37960df024862000.msg
    Regards,
    Manish

  10. #10
    Popasmurf is offline Intermediate Member
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    I will add a .MSG that did not get imported, and that is 1 issue... Why did 25 messages fail. My bigger question still remains... Why did 51 messages in 1 folder ALONE not get imported. Along with that, why does it only show 25 warnings if 51 messages in 1 folder alone (dated prior to 4/5/2002) did not get imported? And I DO know of at least 1 more folder where messages prior to 2002 did not get imported, but I'm just focusing on 1 folder right now so we can get some idea why. That is what I don't understand... It failing and reporting it is one thing, but not reporting it at all is another. That makes it almost impossible to troubleshoot.

    Also, just as a side not, it's really hard to open dumps that are between 76 and 200 MB in size. Any suggestions on how to troubleshoot a failure report would be greatly appreciated!

    You will need to rename the attachment from .TXT to .MSG, since I had to rename it to post it.
    Attached Files Attached Files

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