Questions about PST Import

[Popasmurf]

Is it possible to get a complete list of Registry key's that can be changed to impact the PST Import wizard? I looked and didn't see a document with this info. I know about the Attachment size, and Error failure changes already. Also, does anyone know why an import would get most messages but miss messages prior to 2002? I had an import that didn't get these messages...

[manish]

Hi,

All the registry keys that migrators and importers use are listed in bug 17629 (Bug 17629 - registry key details in the release notes and docs).

Are you using date filter? Please post the log of import that misses messages prior to 2002.

Regards,
Manish

[Popasmurf]

Here is the log: Link Also, I don't think I'm using a date filter, I'm using the import.xml, and i don't know where the option for that is. Here are the options I'm using in my import.xml:

<importDeletedItems>0</importDeletedItems>
<importJunk>0</importJunk>
<importPrivateAppts>1</importPrivateAppts>
<importPartialMalis>1</importPartialMalis>
<ignorePreviouslyImported>1</ignorePreviouslyImported>
<InvalidSSLOk>1</InvalidSSLOk>
<IgnoreCoreDump>1</IgnoreCoreDump>

[Popasmurf]

As an update. I did find the section in the XML that refers to importing messages prior to a certain date. Currently I do not have that option in the XML, which means it should import everything. I tried chaging the date to 01/01/1980 and it still missed over 51 messages prior to 4/5/2002 in at least 1 folder. I can reproduce this multiple times if need be..

[manish]

Hi,

Can you try the PST Import Wizard?

Regards,
Manish

[Popasmurf]

You mean the GUI of the Import wizard? I AM using the PST import wizard, but using the Import.XML unattended meathod. What options do you want me to check when I run it?

[manish]

Hi,

Yes, we mean the GUI of the Import wizard. Also upload the log file.

Thanks,

Regards,
Manish

[Popasmurf]

I attempted using the GUI interface with no date used for importing messages prior to Date XXXXX. It still did not import messages prior to 4/5/2002 in at least 1 folder. Attached is the PST Import log.

[manish]

Hi,

The log file says that messages prior to 4/5/2002 have been migrated.

01-08-2007 08:56:30 [748]: (MI): Batch Adding Message d(Tue, 1 Jan 2002 13:33:31 -0000) fid(268)
01-08-2007 08:56:30 [748]: (MI): Batch Added Message rid(42)
01-08-2007 08:56:30 [748]: (MI): Batch Adding Message d(Tue, 1 Jan 2002 13:41:56 -0000) fid(268)
01-08-2007 08:56:30 [748]: (MI): Batch Added Message rid(43)

Some messages were not able to get migrated and Core Dump has been logged against them.

01-08-2007 08:56:37 [748]: Exception Address: 0x459c04
01-08-2007 08:56:39 [748]: CORE: Generated core dump: C:\DOCUME~1\omadm\LOCALS~1\Temp\ZCSPSTImportWizard-4.5.6_GA_1023\ZimbraCore_08012007_085637.dmp
01-08-2007 08:56:40 [748]: Unable to process message d(Wed, 29 May 2002 18:11:33 -0000) Folder Name - NSRA request
01-08-2007 08:56:40 [748]: (MI): The MAPI message was logged to C:\DOCUME~1\omadm\LOCALS~1\Temp\ZCSPSTImportWizard-4.5.6_GA_1023\00000000bfa1027f84bb3e47b4bd79cd37960df024862000.msg

Can you attach one of the messages like below logged by importer in temp directory?

C:\DOCUME~1\omadm\LOCALS~1\Temp\ZCSPSTImportWizard-4.5.6_GA_1023\00000000bfa1027f84bb3e47b4bd79cd37960df024862000.msg

Regards,
Manish

[Popasmurf]

I will add a .MSG that did not get imported, and that is 1 issue... Why did 25 messages fail. My bigger question still remains... Why did 51 messages in 1 folder ALONE not get imported. Along with that, why does it only show 25 warnings if 51 messages in 1 folder alone (dated prior to 4/5/2002) did not get imported? And I DO know of at least 1 more folder where messages prior to 2002 did not get imported, but I'm just focusing on 1 folder right now so we can get some idea why. That is what I don't understand... It failing and reporting it is one thing, but not reporting it at all is another. That makes it almost impossible to troubleshoot.

Also, just as a side not, it's really hard to open dumps that are between 76 and 200 MB in size. Any suggestions on how to troubleshoot a failure report would be greatly appreciated!

You will need to rename the attachment from .TXT to .MSG, since I had to rename it to post it.