iSync connecter doesn't sync

[GoneWestCoast]

Using Leopard, I can install the Zimbra connector. I populate the fields, and... nothing happens!


My coworker has no issues on his machine, so it's definitely specific to this Macbook.

Any thoughts? /var/log/system.log shows:


Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffff9d2c
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "FindInKeychain", line: 149
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffff9d2c
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "FindInKeychain", line: 149
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffffffc3
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "AddToKeychain", line: 99
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:14:06 200] [assert] error: 0xffffffc3
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraPref.mm", "-[ZimbraPref controlTextDidEndEditing:]", line: 3059
Jan 24 15:14:06 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)


EDIT: Version is 5.0.1GA

[sculi2000]

Something is going wrong when adding the password you typed in to the keychain. Can you fire up the Keychain Access app, and verify that you can start that app without problems?

Thanks,

Scott

[GoneWestCoast]

Originally Posted by sculi2000

Something is going wrong when adding the password you typed in to the keychain. Can you fire up the Keychain Access app, and verify that you can start that app without problems?

Thanks,

Scott

Starts cleanly, nothing appears in the system.log...

Thanks,
Jay

[sculi2000]

Okay. Without revealing anything private, what are the values you are using in the configuration pane?

Scott

[GoneWestCoast]

Originally Posted by sculi2000

Okay. Without revealing anything private, what are the values you are using in the configuration pane?

Scott

Description: Jay
Server: *email.ourfqdn.com*
Server port: 443
Box is checked
username: jchandler (alternately jchandler@FQDN, doesn't seem to matter)
Password: Blank filled in.

And this time it popped up asking for access to the Login keychain. Granted the request, system.log now shows:
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:43:18 200] [assert] error: 0xffff9d2c
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "FindInKeychain", line: 149
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:43:18 200] [assert] error: 0xffffffc3
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraHelper.mm", "AddToKeychain", line: 99
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [Thu Jan 24 15:43:18 200] [assert] error: 0xffffffc3
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: [assert] where: "ZimbraPref.mm", "-[ZimbraPref controlTextDidEndEditing:]", line: 3059
Jan 24 15:43:18 dhcp-67 [0x0-0x30030].com.apple.systempreferences[758]: (758)

[sculi2000]

Can you add items to your login keychain manually?

Thanks,

Scott

[GoneWestCoast]

Originally Posted by sculi2000

Can you add items to your login keychain manually?

Thanks,

Scott

Interesting! "An error has occurred. Unable to add an item to the current keychain. Could not write to the file. It may have been opened with insufficient access privileges."

Thanks, it's apparently not a Zimbra problem, although any pointers you could throw my way would be appreciated...

[GoneWestCoast]

Keychain first aid fixed it. Thanks for the help!

-- Jay

[sculi2000]

Good work!

Scott