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Thread: Archiving not working so hot

  1. #1
    peter@mxtoolbox.com is offline Partner (VAR/HSP)
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    Default Archiving not working so hot

    Just downloaded 4.5.6 and upgraded. After that I downloaded the Admin Extension and deployed it via the UI and copied the jar to /opt/zimbra/lib/ext/zimbra_xmbxsearch/zimbra_xmbxsearch.jar. Then I restarted Zimbra.

    So now I go to enable archiving on a test account and get this:

    [zimbra@zim4 ~]$ zmprov ca testing@jess-and-pete.com abc123
    4a37c866-3247-4f2d-a6a0-d8316331f944
    [zimbra@zim4 ~]$ zmarchiveconfig enable testing@jess-and-pete.com
    Exception in thread "main" com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
    at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
    at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:215)
    at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:191)
    at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:214)
    at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:231)
    at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:156)
    at com.zimbra.cs.archive.ArchiveSoapProvisioning.enab leArchive(ArchiveSoapProvisioning.java:63)
    at com.zimbra.cs.archive.ArchiveUtil.main(ArchiveUtil .java:144)
    Any ideas what is going on or where to start looking for a problem?

    Thanks,
    Peter
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Perhaps I'm missing something here but shouldn't the command be 'zmzimletctl deploy zimbra_xmbxsearch.zip' to deploy the feature?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    peter@mxtoolbox.com is offline Partner (VAR/HSP)
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    After that I downloaded the Admin Extension and deployed it via the UI
    I meant to say I deployed the zip file in the Extension tarball via the UI.

    To clarify, the tarball has 2 files in it.
    1) the jar file inside lib/ext/zimbra_xmbxsearch which I copied to /opt/zimbra
    and
    2) a zip file which I pointed the Admin UI Extension deploy tool at

    Does this sound right? There was no README in the tarball. Would have been nice though.
    Last edited by peter@mxtoolbox.com; 07-06-2007 at 02:11 PM.
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Did you try to take a look at the release notes?

    We're working on getting a wiki article up.
    http://www.zimbra.com/pdf/Zimbra%20A...se%20Notes.pdf

    john

  5. #5
    peter@mxtoolbox.com is offline Partner (VAR/HSP)
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    The best I could find before was the "Zimbra Archiving and Discovery 4.5.4.pdf. It's 4 pages and similar, but not exactly the same as this.

    This does have instructions on setting up the Search Tool, but nothing different about turning on archiving for an account. According to both documents,

    zmarchiveconfig enable account@domain.com

    is all you should have to do. As you can see, that throws SOAP errors for me, even if I say -l to force LDAP provisioning.

    Peter
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


  6. #6
    jholder's Avatar
    jholder is offline Former Zimbran
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    What are the errors?

  7. #7
    peter@mxtoolbox.com is offline Partner (VAR/HSP)
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    See original post above ^

    When I try to enable archiving I get SOAP related errors, even with -l to force LDAP.


    [zimbra@zim4 ~]$ zmarchiveconfig -l -s zim4.mxtoolbox.com enable testing@jess-and-pete.com
    Exception in thread "main" com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
    at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
    at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:215)
    at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:191)
    at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:214)
    at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:231)
    at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:156)
    at com.zimbra.cs.archive.ArchiveSoapProvisioning.enab leArchive(ArchiveSoapProvisioning.java:63)
    at com.zimbra.cs.archive.ArchiveUtil.main(ArchiveUtil .java:144)
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


  8. #8
    jholder's Avatar
    jholder is offline Former Zimbran
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    Can you check the perms on the jar file?

    maybe run zmfixperms?

  9. #9
    peter@mxtoolbox.com is offline Partner (VAR/HSP)
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    The permissions there are

    [zimbra@zim4 zimbra_xmbxsearch]$ ls -al
    total 32
    drwxr-xr-x 2 root root 4096 Jul 6 18:13 .
    drwxr-xr-x 11 root root 4096 Jul 6 18:13 ..
    -rw-r--r-- 1 root root 21139 Jul 6 18:13 zimbra_xmbxsearch.jar

    which is the same as all the rest of the .jar files in other directories.
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


  10. #10
    jholder's Avatar
    jholder is offline Former Zimbran
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    Hi-
    Sorry for the delay. It looks like the documentation for Archiving got pulled. We hope to get it back up soon.

    Sorry about that.

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