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  #1 (permalink)  
Old 07-06-2007, 01:14 PM
Partner (VAR/HSP)
 
Posts: 110
Default Archiving not working so hot

Just downloaded 4.5.6 and upgraded. After that I downloaded the Admin Extension and deployed it via the UI and copied the jar to /opt/zimbra/lib/ext/zimbra_xmbxsearch/zimbra_xmbxsearch.jar. Then I restarted Zimbra.

So now I go to enable archiving on a test account and get this:

Quote:
[zimbra@zim4 ~]$ zmprov ca testing@jess-and-pete.com abc123
4a37c866-3247-4f2d-a6a0-d8316331f944
[zimbra@zim4 ~]$ zmarchiveconfig enable testing@jess-and-pete.com
Exception in thread "main" com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:215)
at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:191)
at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:214)
at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:231)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:156)
at com.zimbra.cs.archive.ArchiveSoapProvisioning.enab leArchive(ArchiveSoapProvisioning.java:63)
at com.zimbra.cs.archive.ArchiveUtil.main(ArchiveUtil .java:144)
Any ideas what is going on or where to start looking for a problem?

Thanks,
Peter
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http://www.mxtoolbox.com

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  #2 (permalink)  
Old 07-06-2007, 01:56 PM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

Perhaps I'm missing something here but shouldn't the command be 'zmzimletctl deploy zimbra_xmbxsearch.zip' to deploy the feature?
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Bill
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  #3 (permalink)  
Old 07-06-2007, 02:07 PM
Partner (VAR/HSP)
 
Posts: 110
Default

Quote:
After that I downloaded the Admin Extension and deployed it via the UI
I meant to say I deployed the zip file in the Extension tarball via the UI.

To clarify, the tarball has 2 files in it.
1) the jar file inside lib/ext/zimbra_xmbxsearch which I copied to /opt/zimbra
and
2) a zip file which I pointed the Admin UI Extension deploy tool at

Does this sound right? There was no README in the tarball. Would have been nice though.
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Product Development Engineer
http://www.mxtoolbox.com


Last edited by peter@mxtoolbox.com; 07-06-2007 at 02:11 PM..
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  #4 (permalink)  
Old 07-06-2007, 02:53 PM
Former Zimbran
 
Posts: 5,606
Default

Did you try to take a look at the release notes?

We're working on getting a wiki article up.
http://www.zimbra.com/pdf/Zimbra%20A...se%20Notes.pdf

john
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  #5 (permalink)  
Old 07-06-2007, 03:01 PM
Partner (VAR/HSP)
 
Posts: 110
Default

The best I could find before was the "Zimbra Archiving and Discovery 4.5.4.pdf. It's 4 pages and similar, but not exactly the same as this.

This does have instructions on setting up the Search Tool, but nothing different about turning on archiving for an account. According to both documents,

zmarchiveconfig enable account@domain.com

is all you should have to do. As you can see, that throws SOAP errors for me, even if I say -l to force LDAP provisioning.

Peter
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Product Development Engineer
http://www.mxtoolbox.com

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  #6 (permalink)  
Old 07-06-2007, 03:34 PM
Former Zimbran
 
Posts: 5,606
Default

What are the errors?
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  #7 (permalink)  
Old 07-06-2007, 04:04 PM
Partner (VAR/HSP)
 
Posts: 110
Default

See original post above ^

When I try to enable archiving I get SOAP related errors, even with -l to force LDAP.


Quote:
[zimbra@zim4 ~]$ zmarchiveconfig -l -s zim4.mxtoolbox.com enable testing@jess-and-pete.com
Exception in thread "main" com.zimbra.soap.SoapFaultException: system failure: java.lang.NullPointerException
at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Pro tocol.java:102)
at com.zimbra.soap.SoapTransport.extractBodyElement(S oapTransport.java:215)
at com.zimbra.soap.SoapTransport.parseSoapResponse(So apTransport.java:191)
at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpT ransport.java:214)
at com.zimbra.soap.SoapTransport.invoke(SoapTransport .java:231)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:156)
at com.zimbra.cs.archive.ArchiveSoapProvisioning.enab leArchive(ArchiveSoapProvisioning.java:63)
at com.zimbra.cs.archive.ArchiveUtil.main(ArchiveUtil .java:144)
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  #8 (permalink)  
Old 07-06-2007, 04:07 PM
Former Zimbran
 
Posts: 5,606
Default

Can you check the perms on the jar file?

maybe run zmfixperms?
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  #9 (permalink)  
Old 07-06-2007, 04:20 PM
Partner (VAR/HSP)
 
Posts: 110
Default

The permissions there are

[zimbra@zim4 zimbra_xmbxsearch]$ ls -al
total 32
drwxr-xr-x 2 root root 4096 Jul 6 18:13 .
drwxr-xr-x 11 root root 4096 Jul 6 18:13 ..
-rw-r--r-- 1 root root 21139 Jul 6 18:13 zimbra_xmbxsearch.jar

which is the same as all the rest of the .jar files in other directories.
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Peter LeBlond
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  #10 (permalink)  
Old 07-10-2007, 11:47 AM
Former Zimbran
 
Posts: 5,606
Default

Hi-
Sorry for the delay. It looks like the documentation for Archiving got pulled. We hope to get it back up soon.

Sorry about that.
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