Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Installation

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 06-30-2007, 07:28 PM
Senior Member
 
Posts: 63
Default Incoming, Incoming, Where are thou?

Hi,

I can not get to domain unless I am on the server box. Outgoing is successful but I can not receive mail.

There are no port conflicts. All services are started, I created 2 users and can sign in on the server. I can not sign in from other machines.

domain is dataforceleads.com
dataforceleads.com is in etc/hosts
dig dataforceleads shows answer as 208.67.252.43 correct box.
MX record is mail.dataforceleads. com is resolved to dataforceleads.com
IP, 208.67.252.43 is pointing to dataforceleads.com and mail.dataforceleads.com

I ve tried http://dataforceleads.com
http://mail.dataforceleads.com:7071
http://mail.dataforceleads.com:7071/zimbra/mail
and others.

Any suggestions please?
On Demand Lead Management Solutions — DataForceLEADS
JR
Reply With Quote
  #2 (permalink)  
Old 06-30-2007, 11:29 PM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

If you can't get to the web ui from anything other than the server then you have a) a DNS issue b) possibly incorrect /etc/hosts file c) possibly firewall/SElinux issues d) If you're behind a router then NAT problems. For c & d you possibly need split-DNS.

Try these commands on the server:

Code:
host `hostname`   <-- backticks not single quotes
dig dataforceleads.com any
dataforceleads.com MX
post the results.
__________________
Regards


Bill
Reply With Quote
  #3 (permalink)  
Old 07-01-2007, 12:19 AM
Moderator
 
Posts: 2,207
Default

Quote:
Originally Posted by dataforcecrm View Post
From the outside (internet), your server is only listening on ports 22 (SSH) and 5801/5901 (VNC).
So if Zimbra is currently running, there's definitely something (firewall) blocking ports from the outside : you should have at least ports 25-SMTP, 80-http, 7071-AdminWebUI, 368-LDAP listening...

This won't work : you're using the admin WebUI port (7071, available through https only) with the user WebUI URL schema.
Reply With Quote
  #4 (permalink)  
Old 07-01-2007, 05:18 AM
Senior Member
 
Posts: 63
Default opening ports to listen please How do I

I am researching now. please help if you know.
Reply With Quote
  #5 (permalink)  
Old 07-01-2007, 05:27 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

Quote:
Originally Posted by dataforcecrm View Post
I am researching now. please help if you know.
Search the wiki for 'ports', you should also search the forums for some information on the subject.
__________________
Regards


Bill
Reply With Quote
  #6 (permalink)  
Old 07-01-2007, 06:00 AM
Senior Member
 
Posts: 63
Default here are the suggested command results

I have On Demand Lead Management Solutions — DataForceLEADS web site on the 44 box and I tried to point dataforceleads.com to the 43 which is our mail zim server.

My server info in zim admin says dataforceleads.com I wonder if it should say mail.dataforceleads.com the domain is dataforceleads and the mail server should be mail.dataforceleads.com ' thanks

jromano@mail:~> host 'hostname'
Host hostname not found: 3(NXDOMAIN)
jromano@mail:~>

jromano@mail:~> dig dataforceleads.com any

; <<>> DiG 9.3.2 <<>> dataforceleads.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36724
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 2, ADDITIONAL: 0

;; QUESTION SECTION:
;dataforceleads.com. IN ANY

;; ANSWER SECTION:
dataforceleads.com. 7170 IN MX 0 mail.dataforceleads.com.
dataforceleads.com. 7170 IN SOA ns3.zoneedit.com. soacontact.zoneedit.com. 1177974631 14400 7200 950400 7200
dataforceleads.com. 7170 IN A 208.67.252.43
dataforceleads.com. 7170 IN NS ns3.zoneedit.com.
dataforceleads.com. 7170 IN NS ns7.zoneedit.com.

;; AUTHORITY SECTION:
dataforceleads.com. 7170 IN NS ns7.zoneedit.com.
dataforceleads.com. 7170 IN NS ns3.zoneedit.com.

;; Query time: 9 msec
;; SERVER: 208.67.252.98#53(208.67.252.98)
;; WHEN: Sun Jul 1 07:57:56 2007
;; MSG SIZE rcvd: 193

jromano@mail:~> dataforceleads.com MX
bash: dataforceleads.com: command not found
jromano@mail:~> mail.dataforceleads.com MX
bash: mail.dataforceleads.com: command not found
jromano@mail:~>
Reply With Quote
  #7 (permalink)  
Old 07-01-2007, 06:18 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

Quote:
Originally Posted by dataforcecrm View Post
jromano@mail:~> host 'hostname'
Host hostname not found: 3(NXDOMAIN)
jromano@mail:~>
The /etc/hosts file is incorrect, have a look at the Quick Start Guide for the correct format.
__________________
Regards


Bill
Reply With Quote
  #8 (permalink)  
Old 07-01-2007, 07:44 AM
Senior Member
 
Posts: 63
Default Output of /ect/hosts file

this is hosts file for dataforceleads

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
208.67.252.43 dataforceleads.com mail
208.67.252.43 mail.dataforceleads.com mail
Reply With Quote
  #9 (permalink)  
Old 07-01-2007, 07:51 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

Yes, as I said it's incorrect. You should only have one line that defines your server IP with it's FQDN on there. You should also disable ipv6 on this server. When you'be made the change check it with the host command you used earlier.
__________________
Regards


Bill
Reply With Quote
  #10 (permalink)  
Old 07-01-2007, 08:49 AM
Senior Member
 
Posts: 63
Default How to change /etc/hosts big question

Hi, thank you,

I have done cd /etc vi hosts and deleted the mail.dataforceleads.com and disabled the ip6.
the new hosts
127.0.0.1 localhost

208.67.252.43 dataforceleads.com mail

is this better? I still can not get to site from other machine. I would like to get to zimbra by using http://mail.dataforceleads.com I will uninstall and install to get this right. Can you tell me what the linux box host name and domain name need to be? What to point the mail server to. thanks, JR
PS the other gentlemen said my ports are not listening. I have searched ports yet can not see how to get them to listen it is iptables something right?
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.