Spellcheck failure

[MikeStewart]

Hello,

We upgraded to ver 4.5.5 yesterday evening, all went well except we now seem to have a problem with the spell checker. We are running under FC4.

Error message is:-

A network service error has occurred

msg - system failure: java.lang.NullPointerException
code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver

Any ideas ?

Thanks

Mike

Ooops, posted in wrong area.. could the moderator move it to "Installation" please ?

[MikeStewart]

Is it just me then, nobody else had this problem ?

[djve]

Well I've got a few minutes spare at the moment to say I've only had the logger stop once. I'm doing the evaluation of the rPath appliance of Zimbra and restarting the logger is the only thing that's been needed.

[MikeStewart]

Thanks. How do I restart the logger ?

Mike

[djve]

Err, I use /opt/zimbra/bin/zmloggerctl to stop and restart it.

[MikeStewart]

Thanks Djve, done that now but no difference :-(

[djve]

If the problem is bigger than just the logger you may want to try:
1. zmcontrol to stop and start most of the services, or
2. tomcat restart
as the zimbra account.

While it would be possible to find where the problem is I find 'tomcat restart' a fast solution that reinitializes the application stack.

I've only needed 'tomcat restart' once but if when we go to production with Zimbra I'll probably have it as a cron job once a week.

[MikeStewart]

Thanks again. I tried the tomcat restart but without success.

"tomcat status" shows nothing !

While fiddling around I looked at zmspellctl, which then led me to zmapachectl.... If I'm following the right lines then it would indicate a problem with glib ?

This is what I got >

[root@mail bin]# ./zmspellctl status
cat: /opt/zimbra/log/httpd.pid: No such file or directory
kill: usage: kill [-s sigspec | -n signum | -sigspec] [pid | job]... or kill -l [sigspec]
zmapachectl is not running


[root@mail bin]# ./zmapachectl start
Syntax error on line 232 of /opt/zimbra/conf/httpd.conf:
Cannot load /opt/zimbra/httpd-2.0.54/modules/libphp5.so into server: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.6' not found (required by /opt/zimbra/aspell-0.60.3/lib/libaspell.so.15)

[jholder]

Try switching to the zimbra user
su - zimbra

[djve]

Hehehe. As the esteemed Mr. Holder said: run it as zimbra, not root. My post said to run it as zimbra too.

Running as root may cause problems on start-up as paths and library access may not be correct.