Not able to login to zimbra

[Ninad]

Hello,

I have installed zimbra on rhel4 with all system requirements. However when I run 'zmcontrol status' as the zimbra user I get Cannot determine services - exiting.

Dns is resolving fine.

etc/hosts entry is
127.0.0.1 localhost.localdomain localhost
IPaddress zimbra.ham-it.com zimbra

Any help will be appreciated.

Regards,
Ninad

[phoenix]

Is this system behind a firewall and/or router? If it is you need a local DNS server and slpit-dns set-up.

Please post the output of the following commands:

host `hostname`  <-- backticks not single quotes
dig ham-it.com any
dig ham-it.com mx

[Ninad]

Hello,

Below are the results.

host `hostname`
zimbra.ham-it.com has address 75.126.132.26
-------------------------------------------------------

dig ham-it.com any

; <<>> DiG 9.2.4 <<>> ham-it.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2034
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 0

;; QUESTION SECTION:
;ham-it.com. IN ANY

;; ANSWER SECTION:
ham-it.com. 22619 IN NS ns2.ham-it.com.
ham-it.com. 22619 IN NS ns1.ham-it.com.

;; AUTHORITY SECTION:
ham-it.com. 22619 IN NS ns1.ham-it.com.
ham-it.com. 22619 IN NS ns2.ham-it.com.

;; Query time: 0 msec
;; SERVER: 10.0.80.11#53(10.0.80.11)
;; WHEN: Thu Jun 21 05:53:00 2007
;; MSG SIZE rcvd: 92
------------------------------------------------------------

dig ham-it.com mx

; <<>> DiG 9.2.4 <<>> ham-it.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49390
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;ham-it.com. IN MX

;; AUTHORITY SECTION:
ham-it.com. 3600 IN SOA ns1.ham-it.com. root.server.ham-it.com. 2007062004 86400 7200 3600000 86400

;; Query time: 35 msec
;; SERVER: 10.0.80.11#53(10.0.80.11)
;; WHEN: Thu Jun 21 05:53:17 2007
;; MSG SIZE rcvd: 80

Thanks

[phoenix]

According to the information you've posted your domain does not have any A or MX records, also check this report.

You will have seen an error message about this during the install, you'll also see errors in the install log if you look at that.

You need to fix the DNS for your server before Zimbra will install correctly. Check the forums & wiki for some details on what you need to do.

[Ninad]

Hi,

Thanks for the info

I will sort this out and will get back to you if it still having same issue.