Zimbra Installation Problems (RHEL AS v4)

[tbenoit]

There is no substitute for "hand's on" experience, unfortunately. I don't know of any book that will make you a guru on anything, especially in the timeframe you are looking at.

IMHO, that timeline is foolish and unwise (feel free to quote me to your management ). Rushing into such a major change (and it really is a major change moving from 1 email system to another) only opens you and the company up to further issues and long nights spent debugging "what's broke".

Then you'll be tweaking the SPAM system to work as yoru old one (it'll take quite some time, as I'm learning).

I'd recommend an installation and testing period before cutting the domain over to the new system.

While I don't remember the specific packages, the RHEL install will probably be missing some requirements that you'll need to install using "up2date" (I don't recall if we needed to install anything manually). There were a few packages we needed to install before the ZCS installer would continue.

You'll also want to download and install DCC, RAZOR and some/many of the SARE rules for Spamassassin. It'll help (although we're still training the system as a large amount of SPAM still makes it through, but it may be out settings).

Good luck, but don't rush through it.

[jiekjoke]

Dear all,

I've got problem while installing zimbra, after I download the software I installed at my RHEL 4.0 machine. When the installation got to the zimbra-spell suddenly stop with FAILED error message....
Do someone has a solution for my problem...??
Thanks

[phoenix]

Originally Posted by it-elitehavens

Dear all,

I've got problem while installing zimbra, after I download the software I installed at my RHEL 4.0 machine. When the installation got to the zimbra-spell suddenly stop with FAILED error message....
Do someone has a solution for my problem...??
Thanks

What errors are shown in the install log? The usual reason for this problem is a DNS error. Do you have a correct /etc/hosts file & DNS A & MX records pointing to your Zimbra server? These problems have been covered many times in the forums.

[jiekjoke]

Dear Phoniex,

I already changes the hosts file using recomended that I found at the forums, cause when the first time I start the Installation I've got the error message that I should changes the hosts file first before I can continue the Installation. After that I've got this problem, you can found the process and the error message below...
Thanks

[root@lnxsvr zcs]# ./install.sh
hostname: Unknown host
./util/utilfunc.sh: line 42: [: =: unary operator expected
hostname: Unknown host

Operations logged to /tmp/install.log.5875
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-core...NOT FOUND


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/collab...ve_license_1.0
.html


Press Return to continue

Checking for prerequisites...
NPTL...FOUND
sudo...FOUND sudo-1.6.7p5-30.1
libidn...FOUND libidn-0.5.6-1
curl...FOUND curl-7.12.1-3
fetchmail...FOUND fetchmail-6.2.5-6
gmp...FOUND gmp-4.1.4-3
compat-libstdc++-296...FOUND compat-libstdc++-296-2.96-132
compat-libstdc++-33...FOUND compat-libstdc++-33-3.2.3-47.3
/usr/lib/libstdc++.so.5...FOUND
Checking for required space...

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell


Select the packages to install

Install zimbra-ldap [Y] y

Install zimbra-logger [Y] y

Install zimbra-mta [Y] y

Install zimbra-snmp [Y] y

Install zimbra-store [Y] y

Install zimbra-spell [Y] y

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell

The system will be modified. Continue? [N] y

Removing /opt/zimbra
Installing packages

zimbra-core......zimbra-core-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-ldap......zimbra-ldap-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-logger......zimbra-logger-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-mta......zimbra-mta-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-snmp......zimbra-snmp-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-store......zimbra-store-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-apache......zimbra-apache-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
zimbra-spell......zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...FAILED
###ERROR###

zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm installation failed

Installation cancelled

[jholder]

Please post /tmp/install.log.5875

[jiekjoke]

dear Jholder,

Please kindly find the message below for the file install.log.5875
Thanks for your help and kindness, cause I'm newbie using a Linux as server and OS

Preparing packages for installation...
zimbra-core-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
Loading classes to share ... done.
Rewriting and unlinking classes ... done.
Calculating hash values for String objects .. done.
Calculating fingerprints ... done.
Removing unshareable information ... done.
Moving most read-only objects to shared space at 0x90be0000 ... done.
Moving common symbols to shared space at 0x90f5c4f0 ... done.
Moving remaining symbols to shared space at 0x91088280 ... done.
Moving string char arrays to shared space at 0x91088d10 ... done.
Moving additional symbols to shared space at 0x9110a7b8 ... done.
Read-only space ends at 0x9115eaf8, 5761784 bytes.
Moving read-write objects to shared space at 0x913e0000 ... done.
Moving String objects to shared space at 0x91969c50 ... done.
Read-write space ends at 0x919a9d78, 6069624 bytes.
Updating references to shared objects ... done.

Preparing packages for installation...
zimbra-ldap-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
Preparing packages for installation...
zimbra-logger-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
Preparing packages for installation...
zimbra-mta-4.5.5_GA_838.RHEL4-20070518082442
umount2: No such file or directory
umount: /opt/zimbra/amavisd/tmp: not found
hostname: Unknown host
hostname: Unknown host
chown: cannot access `/opt/zimbra/perdition-1.17': No such file or directory
chown: cannot access `/opt/zimbra/apache-tomcat-*': No such file or directory
Preparing packages for installation...
zimbra-snmp-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
Preparing packages for installation...
zimbra-store-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
Preparing packages for installation...
zimbra-apache-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
Preparing packages for installation...
zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442
hostname: Unknown host
hostname: Unknown host
error: %post(zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442.i386) scriptlet failed, exit status 1
~