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Thread: Zimbra Installation Problems (RHEL AS v4)

  1. #11
    tbenoit is offline Intermediate Member
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    There is no substitute for "hand's on" experience, unfortunately. I don't know of any book that will make you a guru on anything, especially in the timeframe you are looking at.

    IMHO, that timeline is foolish and unwise (feel free to quote me to your management ). Rushing into such a major change (and it really is a major change moving from 1 email system to another) only opens you and the company up to further issues and long nights spent debugging "what's broke".

    Then you'll be tweaking the SPAM system to work as yoru old one (it'll take quite some time, as I'm learning).

    I'd recommend an installation and testing period before cutting the domain over to the new system.

    While I don't remember the specific packages, the RHEL install will probably be missing some requirements that you'll need to install using "up2date" (I don't recall if we needed to install anything manually). There were a few packages we needed to install before the ZCS installer would continue.

    You'll also want to download and install DCC, RAZOR and some/many of the SARE rules for Spamassassin. It'll help (although we're still training the system as a large amount of SPAM still makes it through, but it may be out settings).

    Good luck, but don't rush through it.

  2. #12
    jiekjoke is offline New Member
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    Dear all,

    I've got problem while installing zimbra, after I download the software I installed at my RHEL 4.0 machine. When the installation got to the zimbra-spell suddenly stop with FAILED error message....
    Do someone has a solution for my problem...??
    Thanks

  3. #13
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by it-elitehavens View Post
    Dear all,

    I've got problem while installing zimbra, after I download the software I installed at my RHEL 4.0 machine. When the installation got to the zimbra-spell suddenly stop with FAILED error message....
    Do someone has a solution for my problem...??
    Thanks
    What errors are shown in the install log? The usual reason for this problem is a DNS error. Do you have a correct /etc/hosts file & DNS A & MX records pointing to your Zimbra server? These problems have been covered many times in the forums.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #14
    jiekjoke is offline New Member
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    Dear Phoniex,

    I already changes the hosts file using recomended that I found at the forums, cause when the first time I start the Installation I've got the error message that I should changes the hosts file first before I can continue the Installation. After that I've got this problem, you can found the process and the error message below...
    Thanks

    [root@lnxsvr zcs]# ./install.sh
    hostname: Unknown host
    ./util/utilfunc.sh: line 42: [: =: unary operator expected
    hostname: Unknown host

    Operations logged to /tmp/install.log.5875
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-core...NOT FOUND


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    http://www.zimbra.com/license/collab...ve_license_1.0
    .html


    Press Return to continue

    Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.7p5-30.1
    libidn...FOUND libidn-0.5.6-1
    curl...FOUND curl-7.12.1-3
    fetchmail...FOUND fetchmail-6.2.5-6
    gmp...FOUND gmp-4.1.4-3
    compat-libstdc++-296...FOUND compat-libstdc++-296-2.96-132
    compat-libstdc++-33...FOUND compat-libstdc++-33-3.2.3-47.3
    /usr/lib/libstdc++.so.5...FOUND
    Checking for required space...

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell


    Select the packages to install

    Install zimbra-ldap [Y] y

    Install zimbra-logger [Y] y

    Install zimbra-mta [Y] y

    Install zimbra-snmp [Y] y

    Install zimbra-store [Y] y

    Install zimbra-spell [Y] y

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell

    The system will be modified. Continue? [N] y

    Removing /opt/zimbra
    Installing packages

    zimbra-core......zimbra-core-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-ldap......zimbra-ldap-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-logger......zimbra-logger-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-mta......zimbra-mta-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-snmp......zimbra-snmp-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-store......zimbra-store-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-apache......zimbra-apache-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...done
    zimbra-spell......zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm...FAILED
    ###ERROR###

    zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442.i386.rpm installation failed

    Installation cancelled

  5. #15
    jholder's Avatar
    jholder is offline Former Zimbran
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    Please post /tmp/install.log.5875

  6. #16
    jiekjoke is offline New Member
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    dear Jholder,

    Please kindly find the message below for the file install.log.5875
    Thanks for your help and kindness, cause I'm newbie using a Linux as server and OS

    Preparing packages for installation...
    zimbra-core-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    Loading classes to share ... done.
    Rewriting and unlinking classes ... done.
    Calculating hash values for String objects .. done.
    Calculating fingerprints ... done.
    Removing unshareable information ... done.
    Moving most read-only objects to shared space at 0x90be0000 ... done.
    Moving common symbols to shared space at 0x90f5c4f0 ... done.
    Moving remaining symbols to shared space at 0x91088280 ... done.
    Moving string char arrays to shared space at 0x91088d10 ... done.
    Moving additional symbols to shared space at 0x9110a7b8 ... done.
    Read-only space ends at 0x9115eaf8, 5761784 bytes.
    Moving read-write objects to shared space at 0x913e0000 ... done.
    Moving String objects to shared space at 0x91969c50 ... done.
    Read-write space ends at 0x919a9d78, 6069624 bytes.
    Updating references to shared objects ... done.

    Preparing packages for installation...
    zimbra-ldap-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    Preparing packages for installation...
    zimbra-logger-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    Preparing packages for installation...
    zimbra-mta-4.5.5_GA_838.RHEL4-20070518082442
    umount2: No such file or directory
    umount: /opt/zimbra/amavisd/tmp: not found
    hostname: Unknown host
    hostname: Unknown host
    chown: cannot access `/opt/zimbra/perdition-1.17': No such file or directory
    chown: cannot access `/opt/zimbra/apache-tomcat-*': No such file or directory
    Preparing packages for installation...
    zimbra-snmp-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    Preparing packages for installation...
    zimbra-store-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    Preparing packages for installation...
    zimbra-apache-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    Preparing packages for installation...
    zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442
    hostname: Unknown host
    hostname: Unknown host
    error: %post(zimbra-spell-4.5.5_GA_838.RHEL4-20070518082442.i386) scriptlet failed, exit status 1
    ~

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