Trouble Accessing Zimbra Services

[harrison.lung]

Hello,

I am having some problems with my Zimbra Service:

Upon logging into the admin console (https://localhost:2005/rAA/), I get the following error right away:

"The following error occurred:

/etc/conaryrc:3: when processing includeConfigFile: /etc/conary/config.d/zimbra:1: when processing includeConfigFile: Error reading config file http://updates.zimbra.com/conaryrc: socket timeout"

However, I can hit the "X" out and skip the message and proceed to click on "Zimbra Services" (https://localhost:2005/rAA/zimbraservices/Services) on the left hand menu.

This is when I get the following error and it would not allow me to proceed any further.

"Zimbra Services
java.net.UnknownHostException: ctcomc-ms1001.icshowcase.accenture.com: ctcomc-ms1001.icshowcase.accenture.com at java.net.InetAddress.getLocalHost(InetAddress.java :1308) at com.zimbra.common.localconfig.LC.(LC.java:236) at com.zimbra.common.localconfig.KnownKey.(KnownKey.java:39) at com.zimbra.common.localconfig.LocalConfig.verify(L ocalConfig.java:327) at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:177) at com.zimbra.common.localconfig.LocalConfig.readConf ig(LocalConfig.java:348) at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:353) at com.zimbra.common.localconfig.Main.main(Main.java: 116) Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... error: /etc/conaryrc:3: when processing includeConfigFile: /etc/conary/config.d/zimbra:1: when processing includeConfigFile: Error reading config file http://updates.zimbra.com/conaryrc: socket timeout Release RPL1
java.net.UnknownHostException: ctcomc-ms1001.icshowcase.accenture.com: ctcomc-ms1001.icshowcase.accenture.com
at java.net.InetAddress.getLocalHost(InetAddress.java :1308)
at com.zimbra.common.localconfig.LC.(LC.java:236)
at com.zimbra.common.localconfig.KnownKey.(KnownKey.java:39)
at com.zimbra.common.localconfig.LocalConfig.verify(L ocalConfig.java:327)
at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:177)
at com.zimbra.common.localconfig.LocalConfig.readConf ig(LocalConfig.java:348)
at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:353)
at com.zimbra.common.localconfig.Main.main(Main.java: 116)
Cannot determine services - exiting"

[jholder]

Looks like a problem with DNS.
Can you verify that your server can resolve correctly?