Page 1 of 2 12 LastLast
Results 1 to 10 of 18

Thread: A network service error has occurred (zclient/io)

  1. #1
    telescop is offline Senior Member
    Join Date
    Feb 2007
    Posts
    55
    Rep Power
    8

    Unhappy A network service error has occurred (zclient/io)

    I am getting this error when I attempt to login using the basic client. I have just upgraded from 3.1.3 (by way of 4.0.5) and am currently running:

    Release 4.5.5_GA_838.RHEL4_20070518071230 CentOS4 NETWORK edition

    I have no other issues and, as far as I can tell, no errors in the log associated to this.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,470
    Rep Power
    56

    Default

    What exactly is the error message you see when you expand the error pop-up. Have you got any network problems? Which operating system and browser is the client running on? Have you searche the forums & bugzilla for similar problems?

    I'm sure you now this but Zimbra NE isn't supported on CentOS4.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    telescop is offline Senior Member
    Join Date
    Feb 2007
    Posts
    55
    Rep Power
    8

    Default

    It is not a pop-up. It displays directly above the username and password, the same type of notice you get when you use an incorrect username or password. There is no more information. There are no network problems, I have tried from the same subnet server is on, I have tried on numerous OS and browser combinations. I've searched but found nothing with a solution.
    Last edited by telescop; 06-05-2007 at 07:09 AM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,470
    Rep Power
    56

    Default

    Does it always happen? Have you tried clearing your browser cache and then tried again? Are you saying this happens when you login, if not where/when?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    telescop is offline Senior Member
    Join Date
    Feb 2007
    Posts
    55
    Rep Power
    8

    Default

    I go to the login page and click the link at the bottom to go to the basic client (You are using the advanced client. Click here to switch to the basic client.) I then enter login credentials and click Log In. The error displays above the username and password, same spot it would display "The username or password is incorrect" message. It happens everytime, I have tried from a MAC using Firefox and Safari and from a windows box using IE.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,470
    Rep Power
    56

    Default

    The answer to the question about clearing the browser cache is?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,470
    Rep Power
    56

    Default

    Do you also have any pop-up/ad blockers or mouse gestures that would cause any problems?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    telescop is offline Senior Member
    Join Date
    Feb 2007
    Posts
    55
    Rep Power
    8

    Default

    I have cleared the browser cache and it still does not work. I have also tried on machines that have never accessed the zimbra server before.

  9. #9
    telescop is offline Senior Member
    Join Date
    Feb 2007
    Posts
    55
    Rep Power
    8

    Default

    Quote Originally Posted by phoenix View Post
    Do you also have any pop-up/ad blockers or mouse gestures that would cause any problems?
    I don't believe so. I am able to use the basic client on a different server from all these browsers so I don't believe it is a client issue.

  10. #10
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    20

    Default

    If there is a server-side issue, the it will likely be logged in /opt/zimbra/log/mailbox.log


    Can you take a look at that log to see if there's anything in there?

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 17
    Last Post: 04-19-2008, 09:27 AM
  2. A network service error has occurred.
    By rlustemberg in forum Administrators
    Replies: 1
    Last Post: 11-29-2006, 04:34 PM
  3. Network Service Error with MIME encoded message
    By Glenham in forum Administrators
    Replies: 2
    Last Post: 10-17-2006, 09:37 AM
  4. A network service error has occurred
    By bjared in forum Administrators
    Replies: 4
    Last Post: 10-12-2006, 11:12 AM
  5. Network service error when trying to send email
    By wayne in forum Administrators
    Replies: 4
    Last Post: 09-15-2005, 03:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •