Your server's license has expired - open source version

[sergiumartin]

Hi ,

So , I had installed the network edition version of Zimbra and the license expired (i was out of country for a while ) . I then installed the open source version over the expired network edition one because i didn't want to lose all the accounts and distribution lists i was already having there . (lots of them!) Everything went well (i can connect to the new installed server (send/receive also works), the "license has expired" message dissaperead from the admin console , but i'm getting this message "your server's license has expired" everytime i'm logging into a user's account with the ajax client . (from my browser) .
I would really need to get rid of that message . any suggestions ?

[sergiumartin]

this is really annoying ..i'm pretty sure this is a bug..i already installed two others zimbra servers (one is open source version and one is network edition version) and everything went good..but this thing (message) is driving me crazy..i event tried to overwrite the .jps pages..and still nothing..i would really appreciate some help asap..thanks .

[jholder]

Run the installer again, and then please post your installation log.

[sergiumartin]

you mean , to run the installer over my actual version (open source ) . i tried to run the installer again over my backed up network edition version and i had lots of ldap problems , that didn't happen before .. now i'm in the same state i was yesterday..everything is runnnig well but i'm getting that message everytime a "regular" user logs in to check his emails .

[sergiumartin]

how could i backup only my email accounts and distribution lists ? i'm thinking of making a fresh zimbra open source install and then import the accounts , domains , and distribution lists i'm already having in my current installation.

[sergiumartin]

one more thing..i just run the installer over my current version . everything went ok , except the fact that at the end i have to set the license filename location , like i've installed the network edition not the open soruce one .. i'm still getting that message ...

here is the install.log content :

COMMAND: zmcontrol shutdown
Host suse.computervoice.ro
Stopping mta...Done
Stopping spell...Done
Stopping snmp...Done
Stopping antivirus...Done
Stopping antispam...Done
Stopping imapproxy...Done
Stopping mailbox...Done
Stopping logger...Done
Stopping ldap...Done
Preparing packages for installation...
zimbra-core-4.5.5_GA_838.SuSEES9-20070503173634
zimbra 0:off 1:off 2:off 3:on 4:off 5:on 6:off
mkdir: cannot create directory `/opt/zimbra/ssl': File exists
mkdir: cannot create directory `/opt/zimbra/.ssh': File exists
Loading classes to share ... done.
Rewriting and unlinking classes ... done.
Calculating hash values for String objects .. done.
Calculating fingerprints ... done.
Removing unshareable information ... done.
Moving most read-only objects to shared space at 0x6d9f0000 ... done.
Moving common symbols to shared space at 0x6dd6c4f0 ... done.
Moving remaining symbols to shared space at 0x6de98280 ... done.
Moving string char arrays to shared space at 0x6de98d10 ... done.
Moving additional symbols to shared space at 0x6df1a7b8 ... done.
Read-only space ends at 0x6df6eaf8, 5761784 bytes.
Moving read-write objects to shared space at 0x6e1f0000 ... done.
Moving String objects to shared space at 0x6e779c50 ... done.
Read-write space ends at 0x6e7b9d78, 6069624 bytes.
Updating references to shared objects ... done.

Preparing packages for installation...
zimbra-ldap-4.5.5_GA_838.SuSEES9-20070503173634
Preparing packages for installation...
zimbra-logger-4.5.5_GA_838.SuSEES9-20070503173634
Preparing packages for installation...
zimbra-mta-4.5.5_GA_838.SuSEES9-20070503173634
umount2: Invalid argument
umount: /opt/zimbra/amavisd/tmp: not mounted
Preparing packages for installation...
zimbra-snmp-4.5.5_GA_838.SuSEES9-20070503173634
Preparing packages for installation...
zimbra-store-4.5.5_GA_838.SuSEES9-20070503173634
Preparing packages for installation...
zimbra-apache-4.5.5_GA_838.SuSEES9-20070503173634
Preparing packages for installation...
zimbra-spell-4.5.5_GA_838.SuSEES9-20070503173634

[sergiumartin]

and here is the zmsetup.log content :


*** Running as zimbra user: zmlicense -c
license is expired

[sergiumartin]

can anybody please give me a little help here...i'm kind of running out of time..
any ideas how i could get rid of that message ? it's only appearing when a normal user logs in..in the administrator console the message does not appear and all operations are ok..(connect to server - from outlook- , send / receive , adding new accounts..etc) .
any ideas ?

[brian]

You'll need to manually undeploy the following zimlets with

zmzimletctl undeploy com_zimbra_license
zmzimletctl undeploy com_zimbra_mobilesync
zmzimletctl undeploy com_zimbra_domainadmin
zmzimletctl undeploy com_zimbra_backuprestore

This is bug 14407

[sergiumartin]

brian..thanks for the help...but the message is still there..everytime a user logins into his account , a warning dialog box says "Your server's license has expired" .
I'm on open Suse 9.3 (not on MAC , as in the bug you told me about) and also i'm not getting any other message (in the admin console) except this one . In fact , as i mentioned before , everything is working fine except this thing .(and this is what's driving me crazy )
i'm thinking very seriously of making a fresh install .. is there a way to quickly save all the accounts , domains and distribution lists i'm having now (on a cd/dvd maybe) and then just restore them in the new installed server.. ?