Your server's license has expired - open source version

[phoenix]

Did you retstart tomcat and/or reboot the server?

[sergiumartin]

sure.. with the server running i made the undeploy operartions . then zmcontrol stop , zmcontrol start . log in the admin console (everything ok , like before). tried to view one user's emails and i got the same message right after the "loading" one ends..first thing when the user is logged in his mailbox .

[sergiumartin]

any other suggestions on this one ? if not .. could you tell me , if i backup my ldap data (i'm now on an open suse 9.3 OS ) can i restore it back on a different OS (i will install probably on open SUSE 10.2, cause i'm allready had a successful zimbra instalation on this OS) . also , backing up my ldap data and then restore should include all my actual accounts , domains and distribution lists,right ?

[jholder]

Can you:
cat /dev/null > /opt/zimbra/log/mailbox.log
then undeploy the zimlets?

Then post your mailbox.log
I've also updated the bug to include SuSE.

john

[sergiumartin]

done..here it is the mailbox.log content..it seems that these zimlets were already removed..right?

@2007-06-08 11:24:37,349 INFO [Thread-316] [] zimlet - Uninstalling Zimlet com_zimbra_license fro\
m LDAP.
2007-06-08 11:24:37,352 INFO [Thread-316] [] zimlet - Removing Zimlet com_zimbra_license from COS default
2007-06-08 11:24:37,359 INFO [Thread-316] [] zimlet - error loading zimlet com_zimbra_license
com.zimbra.cs.account.AccountServiceException: no such zimlet: com_zimbra_license
at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ZIMLET(AccountServiceException.java:155)
at com.zimbra.cs.zimlet.ZimletUtil.getZimletConfig(Zi mletUtil.java:176)
at com.zimbra.cs.zimlet.ZimletUtil.deactivateZimlet(Z imletUtil.java:683)
at com.zimbra.cs.zimlet.ZimletUtil.uninstallZimlet(Zi mletUtil.java:617)
at com.zimbra.cs.service.admin.UndeployZimlet$Undeplo yThread.run(UndeployZimlet.java:46)
at java.lang.Thread.run(Thread.java:595)
2007-06-08 11:24:47,512 INFO [Thread-317] [] zimlet - Uninstalling Zimlet com_zimbra_mobilesync from LDAP.
2007-06-08 11:24:47,515 INFO [Thread-317] [] zimlet - Removing Zimlet com_zimbra_mobilesync from COS default
2007-06-08 11:24:47,519 INFO [Thread-317] [] zimlet - error loading zimlet com_zimbra_mobilesync
com.zimbra.cs.account.AccountServiceException: no such zimlet: com_zimbra_mobilesync
at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ZIMLET(AccountServiceException.java:155)
at com.zimbra.cs.zimlet.ZimletUtil.getZimletConfig(Zi mletUtil.java:176)
at com.zimbra.cs.zimlet.ZimletUtil.deactivateZimlet(Z imletUtil.java:683)
at com.zimbra.cs.zimlet.ZimletUtil.uninstallZimlet(Zi mletUtil.java:617)
at com.zimbra.cs.service.admin.UndeployZimlet$Undeplo yThread.run(UndeployZimlet.java:46)
at java.lang.Thread.run(Thread.java:595)
2007-06-08 11:24:56,923 INFO [Thread-318] [] zimlet - Uninstalling Zimlet com_zimbra_domainadmin from LDAP.
2007-06-08 11:24:56,926 INFO [Thread-318] [] zimlet - Removing Zimlet com_zimbra_domainadmin from COS default
2007-06-08 11:24:56,930 INFO [Thread-318] [] zimlet - error loading zimlet com_zimbra_domainadmin
com.zimbra.cs.account.AccountServiceException: no such zimlet: com_zimbra_domainadmin
at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ZIMLET(AccountServiceException.java:155)
at com.zimbra.cs.zimlet.ZimletUtil.getZimletConfig(Zi mletUtil.java:176)
at com.zimbra.cs.zimlet.ZimletUtil.deactivateZimlet(Z imletUtil.java:683)
at com.zimbra.cs.zimlet.ZimletUtil.uninstallZimlet(Zi mletUtil.java:617)
at com.zimbra.cs.service.admin.UndeployZimlet$Undeplo yThread.run(UndeployZimlet.java:46)
at java.lang.Thread.run(Thread.java:595)
2007-06-08 11:25:06,820 INFO [Thread-319] [] zimlet - Uninstalling Zimlet com_zimbra_backuprestore from LDAP.
2007-06-08 11:25:06,823 INFO [Thread-319] [] zimlet - Removing Zimlet com_zimbra_backuprestore from COS default
2007-06-08 11:25:06,827 INFO [Thread-319] [] zimlet - error loading zimlet com_zimbra_backuprestore
com.zimbra.cs.account.AccountServiceException: no such zimlet: com_zimbra_backuprestore
at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ZIMLET(AccountServiceException.java:155)
at com.zimbra.cs.zimlet.ZimletUtil.getZimletConfig(Zi mletUtil.java:176)
at com.zimbra.cs.zimlet.ZimletUtil.deactivateZimlet(Z imletUtil.java:683)
at com.zimbra.cs.zimlet.ZimletUtil.uninstallZimlet(Zi mletUtil.java:617)
at com.zimbra.cs.service.admin.UndeployZimlet$Undeplo yThread.run(UndeployZimlet.java:46)
at java.lang.Thread.run(Thread.java:595)

[sergiumartin]

i uploaded 2 screenshots with the console admin window (everything ok there ) and one with the message the normal user gets at login ..maybe these screeshots will help .
how about the backup/ restore of accounts , domains and distribution list (migrating from open Suse 9.3 to open Suse 10.2) ?

[jholder]

Some ideas we have are to
Deploy the zimlets again, then undeploy them,
and make sure that there isn't a license jar file in /opt/zimbra/lib/ext/zimbra-license

[sergiumartin]

thanks!!! first step was not necessary anymore . i had a jar file in that location..i just moved it and the message disappeared ! i can't believe this is all i should have done ..but i'm so glad it's working good now .