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  #1 (permalink)  
Old 05-25-2007, 05:56 AM
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Default SPAM/HAM not working after disaster recovery

We did a disaster recovery, and the spam/ham does not work now. When users add mail til junk folder, the spam account does not recieve this...

Can some of the set up/generated names of the accounst been messed up? How to check them and if it's right or not?

Running Zimbra ZCS NE on RHEL

Last edited by flums; 05-25-2007 at 09:40 AM..
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  #2 (permalink)  
Old 05-25-2007, 03:50 PM
Former Zimbran
 
Posts: 5,606
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Run this command:
Code:
zmprov gacf | grep -i spamis
It will give you the names of the accounts.
Make sure they exist. If they do, then post your /var/log/zimbra.log
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  #3 (permalink)  
Old 05-25-2007, 04:17 PM
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Both accounts exit with the right names.

I logged into with ssh and moved a message to spam box, this is the output in log:
Code:
May 26 01:08:26 epost su(pam_unix)[3935]: session closed for user zimbra
May 26 01:08:40 epost sshd(pam_unix)[4483]: session opened for user root by root(uid=0)
May 26 01:09:31 epost slapd[3292]: is_entry_objectclass("", "2.5.6.1") no objectClass attribute
but the mail does not end up in the spam inbox....
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  #4 (permalink)  
Old 05-25-2007, 04:21 PM
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ok then,
post your /opt/zimbra/log/mailbox.log
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  #5 (permalink)  
Old 05-25-2007, 04:25 PM
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I checked that too, to see if there was something that u migth wanted, but NOTHING happends in that logfile when i move another one to the spam folder.....
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  #6 (permalink)  
Old 05-25-2007, 04:28 PM
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What version are you using?
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  #7 (permalink)  
Old 05-25-2007, 04:38 PM
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4.5.3_ga-1.12

Zcs Ne
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  #8 (permalink)  
Old 05-25-2007, 04:44 PM
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oh man
Upgrade. We're at 4.5.5
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  #9 (permalink)  
Old 05-25-2007, 05:23 PM
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Done the upgrade, but, nothing in logs, but mails to spam does not go into inbox in the spam training mail account
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  #10 (permalink)  
Old 05-25-2007, 05:26 PM
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Well, when you do the upgrade, it changes the spam account.
So, what exactly makes you think it's not going there?
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