Can't Access to Admin Console

[mmorse]

I assume on your new reinstall your still getting zmcontrol status to list:

antispam Running
antivirus Running
ldap Running
logger Stopped
logmysql.server is not running
zmlogswatchctl is not running
mailbox Stopped
mysql.server is not running
tomcat is not running
mta Stopped
postfix is not running
snmp Running
spell Running

[GameSky]

2007-05-25 18:05:26,490 INFO  [main] [] soap - Servlet SoapServlet starting up
2007-05-25 18:05:26,535 INFO  [main] [] soap - Adding service AccountService to SoapServlet
2007-05-25 18:05:26,826 INFO  [main] [] soap - Adding service MailService to SoapServlet
2007-05-25 18:05:26,940 INFO  [main] [] soap - Adding service IMService to SoapServlet
2007-05-25 18:05:26,948 INFO  [main] [] misc - version=4.5.4_GA_763.FC5 release=20070323134056 builddate=20070323-1341 bui$
2007-05-25 18:05:26,950 INFO  [main] [] misc - LANG environment is set to: en_US.UTF-8
2007-05-25 18:05:26,977 INFO  [main] [] DbPool - Setting mysql connector property: maxActive=10
2007-05-25 18:05:31,217 FATAL [main] [] system - Config initialization failed
com.zimbra.common.service.ServiceException: system failure: getting database connection
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:175)
        at com.zimbra.cs.db.DbPool.getConnection(DbPool.java:288)
        at com.zimbra.cs.util.Config.init(Config.java:70)
        at com.zimbra.cs.util.Config.initConfig(Config.java:97)
        at com.zimbra.cs.util.Config.getString(Config.java:109)
        at com.zimbra.cs.db.Versions.checkDBVersion(Versions.java:85)
        at com.zimbra.cs.db.Versions.checkVersions(Versions.java:81)
        at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:96)
        at com.zimbra.soap.SoapServlet.init(SoapServlet.java:115)
        at javax.servlet.GenericServlet.init(GenericServlet.java:211)
        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
        at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
        at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3915)
        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4176)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
        at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:910)
        at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:873)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1118)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
        at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1020)
        at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1012)
        at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
                                                    [ Read 786 lines ]

Any guidance? And I'm pretty new to linux world too T_T..sorry for the trouble , and thanks in advance!

[GameSky]

I finally figured out what causing the port conflicts..after disabling them, I restart the server and do the clean install of Zimbra.
This time, there are no conflict ports detected, but this error shows up:

Initializing Documents...failed to initialize documents...see logfile for details.

And I still can't access the admin console via the web browser , I thought everything will be running fine after I done the clean install ...

When I run su - zimbra, and use the zmcontrol start command, this is the result:-

Starting logger...Done.
        Starting mailbox...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting snmp...FAILED


        Starting spell...Done.
        Starting mta...Done.

zmcontrol status:-

antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Stopped
                logmysql.server is not running
        mailbox                 Stopped
                mysql.server is not running
                tomcat is not running
        mta                     Running
        snmp                    Running
        spell                   Running

Any clues? I've disabled the firewall and also SELinux before I install zimbra.
Help T_T...

Thanks in advance!

[jholder]

We need the logs:
/opt/zimbra/log/mailbox.log
/opt/zimbra/tomcat/logs/catalina.out

PS- If we miss this thread, PM me or mmorse or any other mod to bring our attention to it.

-jh

[GameSky]

jholder: Thanks, it might be due to different time zones so its ok for me ...I've attached the log files as you asked me to do.

Thanks in advance!

[jholder]

Something's wrong with mysql. . .
Take a look at /opt/zimbra/db/data/(hostname).err

Also, how large is that file?

[GameSky]

jholder: Thanks again for the fast reply..here's my .err file

[jholder]

jholder: Thanks again for the fast reply..here's my .err file

Stick around here for a sec. Let me look into your problem, and investigate.

jh

[jholder]

This has never worked, right. ie you don't have any data in here?

[GameSky]

jholder: Its installed in a new server [which will only serves as local intranet mail server], so no data has been insert yet

Thanks in advance