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Thread: zmclamdctl is not running after upgrade

  1. #11
    vginders is offline Member
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    As I can see, clamav is indeed loading definitions, but does not run, and does not bind. Mail gets deferred, as postfix can't talk to it.
    Disabling AV and reloading Postfix does not trigger mail flow, postfix continues to try to relay to clamav - afaik, this is a postfix issue/feature.

    This is fixed in 4.5.7
    FYI, my issue occurs in 5.0 beta 3
    Serge van Ginderachter
    Ginsys

  2. #12
    jholder's Avatar
    jholder is offline Former Zimbran
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    Quote Originally Posted by vginders View Post
    As I can see, clamav is indeed loading definitions, but does not run, and does not bind. Mail gets deferred, as postfix can't talk to it.
    Disabling AV and reloading Postfix does not trigger mail flow, postfix continues to try to relay to clamav - afaik, this is a postfix issue/feature.


    FYI, my issue occurs in 5.0 beta 3
    Wow, I will add you post to the bug. Have you tried to manually upgrade clamav. . but if it's occurring in 5.0 beta 3, then that may not fix it.

    john

  3. #13
    aNt1X is offline Junior Member
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    Have you seen my post?

    It could fix the watchdog problem.

    [SOLVED] Clamav problem ? What's happening ?

  4. #14
    gherndon is offline Intermediate Member
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    i've had the same issue on mac os 10.4.10 ppc (g4/450 cube with 1.5Gb ram) running 4.5.6 OSS. it's a slow box, but it runs zimbra well for a small domain of < 10 users.

    i modified the interval to 240 sec and my problem went away (180 didn't work for me). this was a serious issue as my system's hd filled to 100% capacity with messages stuck in the /opt/zimbra/clamd/tmp directory, i think it was. i purged the tmp files and turned off av until i read about this solution.

    -geo

  5. #15
    Aleks is offline Active Member
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    I have a problem with ClamAV (all maill gets deffered)
    after upgrade of Zimbra NE from 4.5.5 to 4.5.10

    After a restarting server works fine, but after couple of minutes clamav is not working anymore. With ps aux|grep freshclam I see several procesess
    (after restart I see only one freshclam process; tryed manualy updating clamav, sym. relinking to new compiled version of clamav, relinked to old version of clamav that worked...)
    I think that freshclam is hanging him self up trying to download the newest version of clamav database.

    Ok, the bigget problem is that becuse of this problem all mail get stuck in mail quene (defered).
    I try to stop antivirus, unchecked option in zimbra WebAdmin under Global settings-> AS/AV -> Enable spam checking and antivirus, set Definition update frequency to 0, in zmclamdctl comment out --checks=12 in start procedure and ClamAV still crashes (but run longer).

    Im running out of ideas.

    output of freshclam.log
    Code:
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 12:39:46 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 195.246.234.199)
    Trying host database.clamav.net (212.1.60.18)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 212.1.60.18)
    Trying host database.clamav.net (213.174.32.130)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 213.174.32.130)
    Trying host database.clamav.net (217.160.141.39)...
    ERROR: Can't lock database directory: /opt/zimbra/clamav/db
    --------------------------------------
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 217.160.141.39)
    Trying host database.clamav.net (62.133.206.90)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 62.133.206.90)
    Trying host database.clamav.net (80.239.2.144)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 80.239.2.144)
    ERROR: Can't download main.cvd from database.clamav.net
    Trying again in 5 secs...
    ClamAV update process started at Tue Dec 11 12:42:23 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 212.1.60.18)
    Trying host database.clamav.net (213.174.32.130)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 213.174.32.130)
    Trying host database.clamav.net (217.160.141.39)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 217.160.141.39)
    Trying host database.clamav.net (62.133.206.90)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 62.133.206.90)
    Trying host database.clamav.net (80.239.2.144)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 80.239.2.144)
    Trying host database.clamav.net (82.195.234.148)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 82.195.234.148)
    Trying host database.clamav.net (85.25.252.58)...
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 12:45:51 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 85.25.252.58)
    Trying host database.clamav.net (88.198.17.100)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 88.198.17.100)
    Trying host database.clamav.net (150.214.142.249)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 150.214.142.249)
    Trying host database.clamav.net (193.1.193.64)...
    ERROR: Can't lock database directory: /opt/zimbra/clamav/db
    --------------------------------------
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 193.1.193.64)
    Trying host database.clamav.net (194.47.250.218)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 194.47.250.218)
    Trying host database.clamav.net (194.109.6.74)...
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 12:48:22 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 194.109.6.74)
    Trying host database.clamav.net (195.246.234.199)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 195.246.234.199)
    ERROR: getpatch: Can't download main-45.cdiff from database.clamav.net
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 82.195.234.148)
    Trying host database.clamav.net (85.25.252.58)...
    ERROR: Can't lock database directory: /opt/zimbra/clamav/db
    --------------------------------------
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    nonblock_connect: select() failure 2: errno=4: Interrupted system call
    nonblock_connect: select() failure 1: errno=4: Interrupted system call
    nonblock_connect: select() failure 0: errno=4: Interrupted system call
    Can't connect to port 80 of host database.clamav.net (IP: 85.25.252.58)
    Trying host database.clamav.net (88.198.17.100)...
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    nonblock_connect: select() failure 2: errno=4: Interrupted system call
    nonblock_connect: select() failure 1: errno=4: Interrupted system call
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host database.clamav.net (IP: 88.198.17.100)
    Trying host database.clamav.net (150.214.142.249)...
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    nonblock_connect: select() failure 2: errno=4: Interrupted system call
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 12:50:45 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 129.64.99.170)
    Trying host db.us.clamav.net (199.239.233.95)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 199.239.233.95)
    Trying host db.us.clamav.net (206.154.202.13)...
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    nonblock_connect: select() failure 2: errno=4: Interrupted system call
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 12:51:57 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 206.154.202.13)
    Trying host db.us.clamav.net (206.154.203.213)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 206.154.203.213)
    Trying host db.us.clamav.net (209.59.139.38)...
    ERROR: Can't lock database directory: /opt/zimbra/clamav/db
    --------------------------------------
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 209.59.139.38)
    Trying host db.us.clamav.net (64.142.100.50)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 64.142.100.50)
    Trying host db.us.clamav.net (64.246.44.108)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 64.246.44.108)
    Trying host db.us.clamav.net (65.120.238.5)...
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    nonblock_connect: select() failure 2: errno=4: Interrupted system call
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 12:58:02 2007
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Tue Dec 11 13:01:06 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 199.239.233.95)
    Trying host db.us.clamav.net (206.154.202.13)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 206.154.202.13)
    Trying host db.us.clamav.net (206.154.203.213)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 206.154.203.213)
    Trying host db.us.clamav.net (209.59.139.38)...

  6. #16
    sergiumartin is offline Senior Member
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    aleks, for solving your most urgent problem , get the mails out of deferred queue, go in the zimbra admin console , Servers - Services - uncheck both Antivirus and Antispam services .after a few seconds try zmcontrol status and see if these services are stopped. after this , in a few minutes mails will be sent again..of course this is not the solution to your problem..it is only a temporarly and quick fix...hope it will help you for now ..

  7. #17
    sergiumartin is offline Senior Member
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    aleks ..try this thread too :

    Antivirus is blocking emails in deffered queue

    Running "amavisd debug-sa"
    could resolve your sittuation too . not sure on this one though.

  8. #18
    Aleks is offline Active Member
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    Tnx for quick reply sergiumartin!
    I'll definitely read it.

    I forgot to mentioned that server is behind proxy.
    Today morning I figured out how to configure freshclam proxy.

    I had problems with freshclam.conf setting a proxy. Every time I started zmclamdctl it alway reset my configuration.
    (I figured out that freshclam.conf.in is the right to modify;stupid me...)

    I hope it will not crash anymore and that this was the problem (I'll know after few hours)
    btw I'm writing a simple script which will check every 10min if clamav is running if not, it will kill all processes of freshclam and start it again.

    After setting a proxy, freshclam.log:
    Code:
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Wed Dec 12 07:00:47 2007
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 205.139.192.213)
    Trying host db.us.clamav.net (206.154.203.13)...
    nonblock_connect: select() failure 3: errno=4: Interrupted system call
    nonblock_connect: select() failure 2: errno=4: Interrupted system call
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 206.154.203.13)
    Trying host db.us.clamav.net (209.170.150.7)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 209.170.150.7)
    Trying host db.us.clamav.net (216.24.174.245)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 216.24.174.245)
    Trying host db.us.clamav.net (64.246.134.133)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 64.246.134.133)
    Trying host db.us.clamav.net (65.120.238.2)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 65.120.238.2)
    Trying host db.us.clamav.net (128.121.60.235)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 128.121.60.235)
    Trying host db.us.clamav.net (194.47.250.218)...
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Wed Dec 12 07:04:38 2007
    Connecting via proxy.MY-GOVERNMENT.*
    Downloading main-45.cdiff [100%]
    main.inc updated (version: 45, sigs: 169676, f-level: 21, builder: sven)
    Connecting via proxy.MY-GOVERNMENT.*
    ERROR: getfile: daily-4016.cdiff not found on remote server (IP: 193.2.237.73)
    ERROR: getpatch: Can't download daily-4016.cdiff from db.us.clamav.net
    ERROR: getfile: daily-4016.cdiff not found on remote server (IP: 193.2.237.73)
    ERROR: getpatch: Can't download daily-4016.cdiff from db.us.clamav.net
    ERROR: getfile: daily-4016.cdiff not found on remote server (IP: 193.2.237.73)
    ERROR: getpatch: Can't download daily-4016.cdiff from db.us.clamav.net
    WARNING: Incremental update failed, trying to download daily.cvd
    Downloading daily.cvd [100%]
    daily.cvd updated (version: 5098, sigs: 6020, f-level: 21, builder: ccordes)
    Database updated (175696 signatures) from db.us.clamav.net
    Clamd successfully notified about the update.
    --------------------------------------

  9. #19
    Aleks is offline Active Member
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    After 3 hous still works...

    Code:
    Trying host db.us.clamav.net (128.121.60.235)...
    nonblock_connect: connect timing out (30 secs)
    Can't connect to port 80 of host db.us.clamav.net (IP: 128.121.60.235)
    Trying host db.us.clamav.net (194.47.250.218)...
    --------------------------------------
    freshclam daemon 0.91.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    ClamAV update process started at Wed Dec 12 07:04:38 2007
    Connecting via proxy.MY-GOVERNMENT.*
    Downloading main-45.cdiff [100%]
    main.inc updated (version: 45, sigs: 169676, f-level: 21, builder: sven)
    Connecting via proxy.MY-GOVERNMENT.*
    ERROR: getfile: daily-4016.cdiff not found on remote server (IP: 193.2.237.73)
    ERROR: getpatch: Can't download daily-4016.cdiff from db.us.clamav.net
    ERROR: getfile: daily-4016.cdiff not found on remote server (IP: 193.2.237.73)
    ERROR: getpatch: Can't download daily-4016.cdiff from db.us.clamav.net
    ERROR: getfile: daily-4016.cdiff not found on remote server (IP: 193.2.237.73)
    ERROR: getpatch: Can't download daily-4016.cdiff from db.us.clamav.net
    WARNING: Incremental update failed, trying to download daily.cvd
    Downloading daily.cvd [100%]
    daily.cvd updated (version: 5098, sigs: 6020, f-level: 21, builder: ccordes)
    Database updated (175696 signatures) from db.us.clamav.net
    Clamd successfully notified about the update.
    --------------------------------------
    Received signal: wake up
    ClamAV update process started at Wed Dec 12 09:05:02 2007
    Connecting via proxy.MY-GOVERNMENT.*
    main.inc is up to date (version: 45, sigs: 169676, f-level: 21, builder: sven)
    Connecting via proxy.MY-GOVERNMENT.*
    Downloading daily-5099.cdiff [100%]
    daily.cvd updated (version: 5099, sigs: 6022, f-level: 21, builder: ccordes)
    Database updated (175698 signatures) from db.us.clamav.net
    Clamd successfully notified about the update.
    --------------------------------------
    Last edited by Aleks; 12-12-2007 at 02:55 PM.

  10. #20
    tdi's Avatar
    tdi
    tdi is offline Active Member
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    same here...

    Trying host db.us.clamav.net (64.246.134.133)...
    connect_error: getsockopt(SO_ERROR): fd=5 error=113: No route to host
    Can't connect to port 80 of host db.us.clamav.net (IP: 64.246.134.133)
    Trying host db.us.clamav.net (65.120.238.2)...
    connect_error: getsockopt(SO_ERROR): fd=5 error=113: No route to host
    Can't connect to port 80 of host db.us.clamav.net (IP: 65.120.238.2)
    Trying host db.us.clamav.net (128.121.60.235)...

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