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Thread: New Install - mta won't start (part 1 due to IMG limits)

  1. #1
    omegainstitute is offline Senior Member
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    Default New Install - mta won't start (part 1 due to IMG limits)

    Afternoon folks. I'm gonna be upfront and explain that I'm not a Linux expert or a Zimbra expert.

    I'm trying to get Zimbra Network 4.5.5 to install and run on a new install of Redhat Enterprise Linux ES 4 Update 5. After following the instructions on the install guide, and browsing the forums here for the past couple of days I've tried to look for a solution to my problem but to no avail. Let me first explain what is setup so far.

    • RHEL4U5 Installed with no server processes installed other than DNS (MySQL/Apache/Mail/etc. not installed)
    • I followed the instructions on the Wiki for setting up a SplitDNS server, since our Zimbra server will be behind a firewall.
    • After those were done I installed Zimbra as per the Installation Guide.


    For the SplitDNS, I was able to run the 2 tests provided in the instructions and got:


    With this setup, I am able to see:


    I figured with this good to go, the LDAP portion should be working fine. Now, when I do a zmcontrol status to see what's running I get:


    Ok.. Let's try to start the MTA manually with zmmtactl start. At the end of the screen scrolling I see:


    First problem is that I cannot get the MTA to stay running. It tries to start but stops immediately after the start is issued. Anything else I should check or try?


    Thank you for taking the time to read this,

    Robert

  2. #2
    brian is offline Project Contributor
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    Check /var/log/zimbra.log for errors.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
    omegainstitute is offline Senior Member
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    May 8 18:52:03 zimbra postfix/postqueue[22638]: fatal: Queue report unavailable - mail system is down
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: antispam: Running
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: antivirus: Running
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: ldap: Running
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: logger: Running
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: mailbox: Running
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: mta: Stopped
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: snmp: Running
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: spell: Running

    Last lines from the log.. The error about the Queue appears often in the log.

    Looking around here: fatal: Queue report unavailable - mail system is down

    The thread leads in the direction of proper hosts and the existance of the /opt/zimbra/exec script. exec does not exist after I did the install, and here's my hosts file:

    Code:
    127.0.0.1          localhost.localdomain  localhost
    192.168.147.8   zimbra.no-ip.org zimbra
    The FQDN is there, so what else could be the cause of the problem?

  4. #4
    omegainstitute is offline Senior Member
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    May 8 18:52:03 zimbra postfix/postqueue[22638]: fatal: Queue report unavailable - mail system is down
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: antispam: Running
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: antivirus: Running
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: ldap: Running
    May 8 14:52:04 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: logger: Running
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: mailbox: Running
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: mta: Stopped
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: snmp: Running
    May 8 14:52:05 zimbra zimbramon[22481]: 22481:info: 2007-05-08 14:52:01, STATUS: zimbra.no-ip.org: spell: Running

    Last lines from the log.. The error about the Queue appears often in the log.
    Looking around here: fatal: Queue report unavailable - mail system is down
    The thread leads in the direction of proper hosts and the existance of the /opt/zimbra/exec script. exec does not exist after I did the install, and here's my hosts file:

    Code:
    127.0.0.1          localhost.localdomain  localhost
    192.168.147.8   zimbra.no-ip.org zimbra
    The FQDN is there, so what else could be the cause of the problem?

  5. #5
    omegainstitute is offline Senior Member
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    Ok.. I found the problem.. Even though I told Redhat to NOT install Sendmail, it went ahead and did it anyways... GRRRRR... Stopped that and removed it from loading ever again, and the MTA service is now up and running..

    Thank you for helping out...

    - Rob

  6. #6
    omegainstitute is offline Senior Member
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    < nevermind.. Skip this.. >
    Last edited by omegainstitute; 05-08-2007 at 12:49 PM.

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