Server status data is not available

[paped]

I had the same problem when upgrading from 5.0.1 to 5.0.4 on Ubuntu 7.10, however a simple reboot of the server seems to have fixed it for me.... Could not see anything obvious in the log files and zmcontrol status showed everything including the logger working fine and running.....

[mtanzer]

Same problem here. zmcontrol status reports erverything ok, but Serverstatistcs and Serverstatus are not available - something seemes to die.

I upgraded to
zcs-NETWORK-5.0.10_GA_2638.UBUNTU6.20081003035628 to solve this problem - no success.

[todd_dsm]

I'd like to add my 2 bits as well...

Chasing down some of the suggestions in this forum posting was helpful in seeing what's going on within the OS but I'm no only a little closer to resolution.

To highlight the original error: when logging into the Admin UI, the server status is unavailable. 'zmcontrol status' shows all processes functioning normally.

I don't think this is bug, this appears to be an auth problem ending with PAM. Following Bevan Bennett's suggestion to check on the secure and cron log, I found what may be the root of it. Catting /var/log/secure didn't show anything of note. Catting /var/log/secure showed three errors repeated over and over:

Jun 22 18:18:01 hostname crond[19960]: User not known to the underlying authentication module
Jun 22 18:18:01 hostname crond[19960]: CRON (zimbra) ERROR: failed to open PAM security session: Bad file descriptor
Jun 22 18:18:01 hostname crond[19960]: CRON (zimbra) ERROR: cannot set security context

===
It's been hours later and it's fixed. The fix was posted on the second page here:
samba / posix zimlet home directory creation

The moment my system-auth-ac PAM was right everything started working.

[schklaus]

That hapenned to me, it turned out the mysql logger database was corrupted, re-run the installer (without making changes to your configuration) and it will fix it for you; it's as simple as that =)

[phoenix]

You don't need to run the installer to fix logger db problems, the wiki has detail of troubleshooting steps.

[borngunners]

Originally Posted by phoenix

You don't need to run the installer to fix logger db problems, the wiki has detail of troubleshooting steps.

I am having an issue with my server status logs. The server status log in the Admin GUI seems not to be available, but when I check the status in the console using the zmcontrol status command, everything seems to be working fine. I cand send and receive emails perfectly. I have followed the instructions suggested above, but to no avail.
I have attached a picture of the error.

Thanks

[auslfo]

Originally Posted by borngunners

I am having an issue with my server status logs. The server status log in the Admin GUI seems not to be available, but when I check the status in the console using the zmcontrol status command, everything seems to be working fine. I cand send and receive emails perfectly. I have followed the instructions suggested above, but to no avail.
I have attached a picture of the error.

Thanks

We have the same issue after upgrading from 6.0.1 to 6.0.2 on fedora 7.
Thanks all