Server status data is not available

[Stergil]

The status is now being shown properly, I've done nothing to fix this it seems to have fixed itself

[davidfsmith]

I have the same problem, no server status data.

ZMControl gives:

zmcontrol status
        ldap                    Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running

However the cron is installed for the Zimbra user

Fresh install of 4.5.5 on RHEL 4 64 Bit

[jptech]

the server worked last week.

zmcontrol status:
host (omitted)
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running


I cannot receive email at this point.

why does my zimbra server stop working properly every so often?

[jholder]

Originally Posted by jptech

why does my zimbra server stop working properly every so often?

Does your server just stop functioning, or does the logger just die?

[djeebee]

I am running a fresh install of zcs-NETWORK-4.5.5_GA_838.RHEL4 on CentOS 5 and I have the same problem with the server status even if logger is running:

zmcontrol status
Host [private]
        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running

When I log in with the admin user, I get this message "Server status data is not available. To see the server status, logger service must be installed."

vixie-cron, crontabs, logrotate, anacron and file are installed.

Is it a bug? If not, what am I suppose to check?

Thanks,

Djeebee

[phoenix]

Originally Posted by djeebee

I am running a fresh install of zcs-NETWORK-4.5.5_GA_838.RHEL4 on CentOS 5 and I have the same problem with the server status even if logger is running:

Two problems with this, CentOS is not a supported platform for the Network Edition and RHEL5 (CentOS5) isn't supported for the Network Edition until the next major release.

However, if this is just for testing then you should search the forums for details of how to install Zimbra on CentOS5. FWIW, I have the OSS version running on my system without problems.

[enew]

I have just installed Zimbra 4.4.5 GA on a fresh installation of openSuSe 10.2 server.

Everything is working, except in the admin web page, the server status shows the following text:

"Server status data is not available.  To see the server status, logger service must be installed"

When I do zmcontrol status I get the following:

zimbra@myhost:~> zmcontrol status
Host myhost.selfip.org
        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running
zimbra@myhost:~>

Notes:

1. I have checked, and cron is installed and the zimbra crontab is populated.
2. I originally installed it on a full graphical KDE system and the server status displayed correctly. I reinstalled on a full network console-only version and the status info is missing.

What can I check out next?

Thanks for your help. This is great software.

Regards,

[jptech]

Originally Posted by jholder

Does your server just stop functioning, or does the logger just die?

The loggger just dies

[Bevan Bennett]

What can I check out next?

Try looking in /var/log/cron and /var/log/secure. I had a problem where my PAM configuration was preventing the zimbra user from being able to run cronjobs (resulting in the same state of no logs you are experiencing), but those logfiles helped me resolve the issue.

[jholder]

It's a bug. We think we have it fixed.