We are receiving the The configuration error in Zimbra on RHEL AS 4.0

[Shrinivas]

We are receiving the The configuration error in Zimbra on RHEL AS 4.0

Initializing ldap ...
*** running as Zimbra user: /opt/zimbra/libexec/zmldapinit FAILED (2)

Please help

[phoenix]

You haven't posted much information about the problem. Where there any other errors in the install log? The most likely reason for that problem is incorrect DNS records, have you fixed them? There are lots of posts dealing with fixing DNS problems and installation problems please search and post some of the diagnostic steps you've done.

[Shrinivas]

Actually Zimbra installation goes fine but when the configuration happens it stops at the below error

Initializing ldap ...
*** running as Zimbra user: /opt/zimbra/libexec/zmldapinit FAILED (2)

We have checked with the LDAP configuration and it seems to be fine.

The log file says
Global config attribute retrieved from ldap
zimbraSpamIsSpamAccount=
Global config attribute retrieved from ldap
zimbraSpamINotsSpamAccount=
Global config attribute retrieved from ldap
ZimbraNoteBookAccount=
Global config attribute retrieved from ldap
Saving config in /opt/zimbra/config.5386
Done
Operations logged to /tmp/zmsetup.log.5386
Setting local config values
Setting local config zimbra_server_hostname to post.nwtraders.msft

Please help now at least

[phoenix]

Originally Posted by Shrinivas

Please help now at least

I don't really understand what that's supposed to mean.

It might help if you answered my questions. I asked if your DNS records are correct for your server. Please post some diagnostic information to show they can find your server, what do the dig commands show? Form my tests here your domain doesn't exist.

Is this a clean install, an upgrade or what? The fact that those fields are empty might indicate you've had several attempts at failed upgrades, would that be correct?

[Shrinivas]

I don't really understand what that's supposed to mean.

--> These are the log file entries
--> DNS Records entry - nwtraders.msft

Is this a clean install, an upgrade or what?

--> Its a clean install

Attached the log files which have all the details including DNS entries...
Installation log configuration information :- /opt/zimbra/config.5386 file

Installation error log configuration information : - /tmp/Zmsetup.log.5386

Please advice, thanks

[phoenix]

You check your DNS records by running the 'dig' command,

dig nwtraders.msft any
dig nwtraders.msft mx
cat /etc/hosts
cat /etc/resolv.conf

the other commands diaply your hosts file and your resolv file. This has been covered numerous times in the forums, please search for some troubleshooting tips for this problem. We're all willing to help but you must take some steps to troubleshoot the problem yourself.

[Shrinivas]

Attached the outcome of the commands you suggested, please advice now.

[phoenix]

Your /etc/hosts file is incorrect and you don't have an MX record. Please read the Zimbra Quick Start Guide for requirements for your /etc/hosts file and DNS detup is detailed in the forums and wiki.