Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
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Old 04-15-2007, 04:12 AM
Max Ma Max Ma is offline
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Default Error message in Server status
Please help to solve the problem

I have got a zimbra installed on a FC5 and everything running now just go a error message when I click on console's server status:
Message: system failure: exception during auth {RemoteManager: mail.tigernet.hk->zimbra@mail.tigernet.hk:22}
Error code: service.FAILURE
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver

this also happen to the server that I have installed on the Ubuntu too.
I have check on the zmcontrol status,
everything running, and I have tried to restart the zimbra too but still have the same error message evertime I click on it.
otherparts are Ok no error at all and still running.

And I have try to add additional port of Smtp
in the postfix master.cf
but it does not work.
Can anyone give me some suggestion on the correct way to do it. As most the local ISP have block he 25 port


Can anyone suggest how to deal with this problem.

Many thanks,
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Old 04-15-2007, 05:55 AM
phoenix phoenix is offline
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Default
The error you've posted at the beginning is that you're having a problem with port 22, have you got sshd daemon running or have you changed the port it's running on?

If you want to run Zimbra with an additional port then search the forums & wiki, it's been covered before.
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Bill
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Old 04-15-2007, 06:39 PM
Max Ma Max Ma is offline
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Default regarding the error and additional ports
I did change the ssh port on and sshd running on. But it was before the installation. Any way that can I fix this now?
And also I am having trouble to open the pop and IMAP.
After setting the outlook and outlook express, it keeps asking for password and user login,

I am not sure if these two are linked instant?

many thanks,

max
Last edited by Max Ma : 04-15-2007 at 06:40 PM. Reason: typo
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Old 04-15-2007, 11:56 PM
phoenix phoenix is offline
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The easiest thing to do is put sshd back on port 22, it's no more secure running on another port. If not, search the forums for details of how to change zimbra to connect to another port.
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Old 04-16-2007, 12:52 AM
Max Ma Max Ma is offline
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Default Mail box can not start tomcat is not running
Dear Phoenix,
I have change the port back as you instructed. And then restart the zimbra
and found the mail box is not starting
And the error said the tomcat is not running.

I have try to tomcat start
and then restart the zimbra again ,
the mail box is still stoping for the same reason

And the service is receiving email and only can send out mail before I restarting it.

What a problematic man I am.
Phoenix please help.

many thanks
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Old 04-16-2007, 12:59 AM
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Please post the output of
tail -200 /opt/zimbra/log/mailbox.log

BTW- changing the ssh port wouldn't have caused tomcat to stop working.
You've got something else goin on.
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Old 04-16-2007, 01:20 AM
Max Ma Max Ma is offline
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Default tail log information
Dear Phoenix,

here is the tail log information:

[root@mail ~]# tail -200 /opt/zimbra/log/mailbox.log
2007-04-16 12:31:54,997 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:32:55,006 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:33:55,012 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:34:55,021 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:35:55,027 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:36:55,036 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:37:55,042 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:38:55,051 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 12:39:55,068 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (7ms)
2007-04-16 13:40:20,282 INFO [LmtpServer-23] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 13:40:20,586 INFO [LmtpServer-23] [name=maxma@tigernet.hk;] mailbox - Added message id=317 digest=LVzm+zFHbnAXAa,99JEvPqWHPBk= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 13:40:55,518 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:41:55,527 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:42:00,592 INFO [LmtpServer-23] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 13:42:00,592 INFO [LmtpServer-23] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 13:42:55,537 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:43:55,542 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:44:55,548 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:45:16,654 INFO [LmtpServer-24] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 13:45:16,762 INFO [LmtpServer-24] [name=maxma@tigernet.hk;] mailbox - Added message id=318 digest=czdz8TA5ME7LgkTQCT3GGZRhjO0= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 13:45:53,538 INFO [LmtpServer-24] [name=maxma@tigernet.hk;] mailbox - Added message id=319 digest=YmRGqyKFjzHX2T1bUrx69tOR0M8= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 13:45:55,553 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:46:55,559 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:47:33,544 INFO [LmtpServer-24] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 13:47:33,544 INFO [LmtpServer-24] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 13:47:55,565 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (1ms)
2007-04-16 13:48:55,570 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:49:55,576 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (1ms)
2007-04-16 13:50:55,592 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (11ms)
2007-04-16 13:51:58,351 INFO [LmtpServer-25] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 13:51:58,522 INFO [LmtpServer-25] [name=maxma@tigernet.hk;] mailbox - Added message id=320 digest=3jYmxxew7Q0GbNgUhvftOLETCqg= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 13:52:55,596 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:53:38,533 INFO [LmtpServer-25] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 13:53:38,534 INFO [LmtpServer-25] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 13:53:55,606 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:54:55,611 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:55:55,621 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:56:55,626 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:57:55,636 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:58:05,194 INFO [LmtpServer-26] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 13:58:05,393 INFO [LmtpServer-26] [name=maxma@tigernet.hk;] mailbox - Added message id=321 digest=A3pJX6LMvopkl8WYeCMLIsiHpuQ= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 13:58:55,641 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 13:59:45,403 INFO [LmtpServer-26] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 13:59:45,403 INFO [LmtpServer-26] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 13:59:55,651 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:00:55,660 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:01:51,919 INFO [LmtpServer-27] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 14:01:52,079 INFO [LmtpServer-27] [name=maxma@tigernet.hk;] mailbox - Added message id=322 digest=r4io3TbL1r1cRQySN3UGh1njMQM= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 14:01:55,666 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:02:55,714 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (39ms)
2007-04-16 14:03:32,084 INFO [LmtpServer-27] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 14:03:32,085 INFO [LmtpServer-27] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 14:13:47,893 INFO [LmtpServer-28] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 14:13:49,601 INFO [LmtpServer-28] [name=maxma@tigernet.hk;] mailbox - Added message id=323 digest=JxNOHs2CJLy,i2Ar7JBlxQ2XHEQ= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 14:13:55,760 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:14:55,766 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:15:29,611 INFO [LmtpServer-28] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 14:15:29,611 INFO [LmtpServer-28] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 14:15:55,775 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:16:55,785 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:17:55,794 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:18:55,804 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:19:55,809 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:20:55,819 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:21:55,825 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:22:55,834 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:23:55,847 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (8ms)
2007-04-16 14:33:17,172 INFO [LmtpServer-29] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 14:33:17,299 INFO [LmtpServer-29] [name=maxma@tigernet.hk;] mailbox - Added message id=324 digest=V5yB+OYCUqHDjXqpzr376RUMmS4= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 14:33:55,915 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:34:55,924 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:34:57,308 INFO [LmtpServer-29] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 14:34:57,309 INFO [LmtpServer-29] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 14:35:55,934 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:36:55,943 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:37:55,949 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:38:55,958 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:39:55,964 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:40:55,973 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:41:55,979 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:42:55,988 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:43:56,002 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (8ms)
2007-04-16 14:54:59,816 INFO [LmtpServer-30] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 14:54:59,924 INFO [LmtpServer-30] [name=maxma@tigernet.hk;] mailbox - Added message id=325 digest=oO2e1,fu24B0Xj6cRHVq8Mz8wjo= mailbox=10 rcpt=maxma @tigernet.hk
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Old 04-16-2007, 01:20 AM
Max Ma Max Ma is offline
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Default 2nd part of the tail log information
2007-04-16 14:55:56,088 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:56:39,933 INFO [LmtpServer-30] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 14:56:39,934 INFO [LmtpServer-30] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 14:56:56,098 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:57:56,103 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:58:56,109 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 14:59:56,114 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:00:56,124 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:01:45,522 INFO [LmtpServer-31] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 15:01:47,106 INFO [LmtpServer-31] [name=maxma@tigernet.hk;] mailbox - Added message id=326 digest=negJdci1gB+jTF9mvw+nnm5FjsM= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 15:01:56,133 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:02:56,143 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:03:27,112 INFO [LmtpServer-31] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 15:03:27,112 INFO [LmtpServer-31] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 15:03:56,152 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:04:56,154 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:05:56,174 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (11ms)
2007-04-16 15:12:33,667 INFO [LmtpServer-32] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 15:12:33,835 INFO [LmtpServer-32] [name=maxma@tigernet.hk;] mailbox - Added message id=327 digest=dqUMs2xl2NmCqkHD3BN58QgMT04= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 15:12:56,218 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:13:56,225 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (1ms)
2007-04-16 15:14:13,840 INFO [LmtpServer-32] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 15:14:13,841 INFO [LmtpServer-32] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 15:14:56,229 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:15:56,235 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:16:56,244 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:17:56,250 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:18:56,259 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:19:56,269 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:20:56,274 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:21:56,284 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:22:56,374 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (85ms)
2007-04-16 15:23:13,872 INFO [LmtpServer-33] [] LmtpHandler - [61.244.243.60] c onnected
2007-04-16 15:23:14,291 INFO [LmtpServer-33] [name=maxma@tigernet.hk;] mailbox - Added message id=328 digest=pMwHqrigdLmfZGeGujlt6Uv4nXw= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 15:23:32,390 INFO [LmtpServer-33] [name=maxma@tigernet.hk;] mailbox - Added message id=330 digest=Ix8KCzNejyoDQ0ZXnIwosMlhme0= mailbox=10 rcpt=maxma @tigernet.hk
2007-04-16 15:23:56,295 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:24:56,300 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:25:12,397 INFO [LmtpServer-33] [] LmtpHandler - [61.244.243.60] q uit from client
2007-04-16 15:25:12,397 INFO [LmtpServer-33] [] ProtocolHandler - Handler exiti ng normally
2007-04-16 15:25:49,339 INFO [http-7071-Processor46] [] ZimbraSoapContext - req uested session no longer exists: 29
2007-04-16 15:25:56,306 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:26:45,121 INFO [http-7071-Processor29] [ua=ZimbraWebClient - IE6 (Win);ip=218.189.187.230;name=admin@tigernet.hk;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: scan server=mail.tigernet.hk queue=d eferred
at com.zimbra.common.service.ServiceException.ALREADY _IN_PROGRESS(Servic eException.java:234)
at com.zimbra.cs.rmgmt.RemoteMailQueue.startScan(Remo teMailQueue.java:25 9)
at com.zimbra.cs.rmgmt.RemoteMailQueue.getRemoteMailQ ueue(RemoteMailQueu e.java:78)
at com.zimbra.cs.service.admin.GetMailQueue.handle(Ge tMailQueue.java:75)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:270)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:168)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:90)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(Appl icationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationF ilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperV alve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextV alve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.j ava:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.j ava:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineVal ve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java: 541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.jav a:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java :869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.p rocessConnection(Http11BaseProtocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpo int.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFol lowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadP ool.java:684)
at java.lang.Thread.run(Thread.java:595)
2007-04-16 15:26:52,915 ERROR [{RemoteManager: mail.tigernet.hk->zimbra@mail.tig ernet.hk:22}-zmqstat corrupt] [] rmgmt - error scanning com.zimbra.cs.rmgmt.Remo teMailQueue$QueueHandler@3b4f0e: /opt/zimbra/postfix-2.2.9/sbin/postconf: /usr/l ib/mysql/libmysqlclient.so.15: no version information available (required by /op t/zimbra/postfix-2.2.9/sbin/postconf)
/opt/zimbra/postfix-2.2.9/sbin/postconf: /usr/lib/mysql/libmysqlclient.so.15: no version information available (required by /opt/zimbra/postfix-2.2.9/sbin/postc onf)

2007-04-16 15:26:56,106 ERROR [{RemoteManager: mail.tigernet.hk->zimbra@mail.tig ernet.hk:22}-zmqstat incoming] [] rmgmt - error scanning com.zimbra.cs.rmgmt.Rem oteMailQueue$QueueHandler@c0267a: /opt/zimbra/postfix-2.2.9/sbin/postconf: /usr/ lib/mysql/libmysqlclient.so.15: no version information available (required by /o pt/zimbra/postfix-2.2.9/sbin/postconf)
/opt/zimbra/postfix-2.2.9/sbin/postconf: /usr/lib/mysql/libmysqlclient.so.15: no version information available (required by /opt/zimbra/postfix-2.2.9/sbin/postc onf)

2007-04-16 15:26:56,311 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:27:56,317 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:28:56,327 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:29:51,429 INFO [SIGTERM handler] [] StatsImageServlet - Servlet S tatsImageServlet shutting down
2007-04-16 15:29:53,856 INFO [SIGTERM handler] [] soap - Servlet AdminServlet s hutting down
2007-04-16 15:29:53,868 INFO [SIGTERM handler] [] TcpServer/7025 - LmtpServer i nitiating shutdown
2007-04-16 15:29:53,868 INFO [LmtpServer] [] TcpServer/7025 - finished accept l oop
2007-04-16 15:29:53,936 INFO [SIGTERM handler] [] TcpServer/7025 - LmtpServer s hutting down idle thread pool
2007-04-16 15:29:53,936 INFO [SIGTERM handler] [] TcpServer/110 - Pop3Server in itiating shutdown
2007-04-16 15:29:53,936 INFO [SIGTERM handler] [] TcpServer/110 - Pop3Server sh utting down idle thread pool
2007-04-16 15:29:53,961 INFO [Pop3Server] [] TcpServer/110 - finished accept lo op
2007-04-16 15:29:54,005 INFO [SIGTERM handler] [] TcpServer/995 - Pop3Server in itiating shutdown
2007-04-16 15:29:54,005 INFO [SIGTERM handler] [] TcpServer/995 - Pop3Server sh utting down idle thread pool
2007-04-16 15:29:54,005 INFO [SIGTERM handler] [] TcpServer/143 - ImapServer in itiating shutdown
2007-04-16 15:29:54,006 INFO [SIGTERM handler] [] TcpServer/143 - ImapServer sh utting down idle thread pool
2007-04-16 15:29:54,006 INFO [SIGTERM handler] [] TcpServer/993 - ImapSSLServer initiating shutdown
2007-04-16 15:29:54,006 INFO [SIGTERM handler] [] TcpServer/993 - ImapSSLServer shutting down idle thread pool
2007-04-16 15:29:54,023 INFO [ImapServer] [] TcpServer/143 - finished accept lo op
2007-04-16 15:29:54,051 INFO [Pop3Server] [] TcpServer/995 - finished accept lo op
2007-04-16 15:29:54,112 INFO [ImapSSLServer] [] TcpServer/993 - finished accept loop
2007-04-16 15:29:54,590 INFO [NOTIFY-7035-Server] [] misc - spurious wakeup [1] [no attachment] interest=ACCEPT ready= key=5f1ae9 poolSize=0 queueSize=0
2007-04-16 15:29:54,590 INFO [NOTIFY-7035-Server] [] misc - shutting down threa d pool
2007-04-16 15:29:54,590 INFO [NOTIFY-7035-Server] [] misc - waiting for thread pool to shutdown
2007-04-16 15:29:54,590 INFO [NOTIFY-7035-Server] [] misc - done waiting for th read pool to shutdown
2007-04-16 15:29:54,590 INFO [NOTIFY-7035-Server] [] misc - closing all selecti on keys
2007-04-16 15:29:54,623 INFO [NOTIFY-7035-Server] [] misc - closed selector
2007-04-16 15:29:54,623 INFO [NOTIFY-7035-Server] [] misc - ended server loop
2007-04-16 15:29:54,662 INFO [SIGTERM handler] [] session - shutdown: clearing SessionCache
2007-04-16 15:29:54,672 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
2007-04-16 15:29:54,672 INFO [IndexWritersSweeper] [] MailboxIndex - IndexWrite rsSweeper thread exiting
2007-04-16 15:29:54,672 INFO [SIGTERM handler] [] MailboxIndex - Flushing all o pen index writers
2007-04-16 15:29:55,866 INFO [SIGTERM handler] [] RedoLogManager - Logged: 396 items, 7.937ms/item
2007-04-16 15:29:55,866 INFO [IncomingDirectorySweeper] [] FileBlobStore - Inco mingDirectorySweeper thread exiting
2007-04-16 15:29:55,877 INFO [SIGTERM handler] [] extensions - Destroying exten sions
2007-04-16 15:29:56,224 INFO [SIGTERM handler] [] extensions - Destroyed extens ion clamscanner: com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExten sionClassLoader@19a0feb
2007-04-16 15:29:56,281 INFO [SIGTERM handler] [] ContentServlet - Servlet Cont entServlet shutting down
2007-04-16 15:29:56,282 INFO [SIGTERM handler] [] PublicICalServlet - Servlet P ublicICalServlet shutting down
2007-04-16 15:29:58,552 INFO [SIGTERM handler] [] soap - Servlet SoapServlet sh utting down
2007-04-16 15:29:58,552 INFO [SIGTERM handler] [] account - Servlet PreAuthServ let shutting down
2007-04-16 15:29:58,553 INFO [SIGTERM handler] [] mailbox - Servlet UserServlet shutting down
2007-04-16 15:29:58,561 INFO [SIGTERM handler] [] FileUploadServlet - Servlet F ileUploadServlet shutting down
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  #9 (permalink)  
Old 04-17-2007, 12:15 AM
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jholder jholder is offline
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Default
Stop zimbra
Make sure it's stopped by running a
ps auxx | grep zimbra
Kill anything left over

Run a
./install.sh -s

with the VERSION YOU HAVE NOW, from the install zcs directory.
I cannot stress this enough. If you havn't upgraded, don't do it now.

Not sure what's goin on, but looks like you've got some problems.

Let's see if that fixes things.
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  #10 (permalink)  
Old 04-18-2007, 04:15 AM
Max Ma Max Ma is offline
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Default problem need to reinstall it again
Dear Phoenix.
after some work on the problem, still could not solve it. So I decided to do a clean installation now.
Now the server is running but have some troublem with the SMTP
there is error could not send mail out when use outlook express or outlook;
Relay access denied and server error 554 with error code 0x800CCC79

How can it be fixed?
many thanks,
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