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  #1 (permalink)  
Old 04-01-2007, 07:43 AM
Junior Member
 
Posts: 5
Default Installation failure on Ubuntu 6.1.0

I am trying to install zimbra 4.5.4 on Ubuntu 6.1.0 but I have a problem at step 1.3 Apply Static IP Addr and Hostname (steps are from the install procedures).

The posted failure is:

ERROR: Installation can not proceeed. Please fix your /etc/hosts file
to contain:



Where is the ip address of the host,
is the FULLY QUALIFIED host name, and
is the (optional) hostname-only portion

I have a static IP 71.158.190.150 which goes to my 2wire.gateway router. I have a dhcp lan who's IP addresses are:
gateway - 172.16.0.1
subnet mask - 255.255.0.0
address - 172.16.1.38 (the ubuntu box where I want Zimbra to run)

My network file changes are as follows:
/etc/network/interfaces
auto eth0
iface eth0 inet static
address 172.16.1.38
netmask 255.255.0.0
gateway 172.16.0.1

/etc/hosts
127.0.1.1 obaMasiUb2 localhost.localdomain localhost
172.16.1.38 kumasi.net kumasi

My MX record info is:

kumasi.net. IN MX 25 mail.kumasi.net.
mail.kumasi.net. IN A 71.158.190.150
kumasi.net. IN A 71.158.190.150
www.kumasi.net. IN A 71.158.190.150
kumasi.net. 86400 IN NS ns26a.sbc-webhosting.com.
kumasi.net. 86400 IN NS ns26b.sbc-webhosting.com.
www.kumasi.net. 86400 IN MX 50 mail-fwd.sbc-webhosting.com.
webmail.kumasi.net. 86400 IN A

Can someone help me please?

Thanks!
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  #2 (permalink)  
Old 04-01-2007, 08:35 AM
Moderator
 
Posts: 2,207
Default

AFAIK, you should avoid this in your host file : "172.16.1.38 kumasi.net kumasi".

Put a FQDN (computer.domain.tld) not the domain.tld tweak.
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  #3 (permalink)  
Old 04-01-2007, 09:30 AM
Junior Member
 
Posts: 5
Default Installation failure on Ubuntu 6.1.0

I changed my computer name to ub2server1, then changed the hosts file to

172.16.1.38 ub2server1.kumasi.net mail

rebooted and tried the install again.

I still get the same error message as posted previous. So, can you explain futher what the entry in the /etc/hosts should be?


Thanks!
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  #4 (permalink)  
Old 04-01-2007, 11:06 AM
Former Zimbran
 
Posts: 5,606
Default

Do a search for that, and I'm sure you'll find your answer.

Or
cat /etc/hosts

And we'll tell you if it's right
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  #5 (permalink)  
Old 04-01-2007, 11:23 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

This
Code:
172.16.1.38 ub2server1.kumasi.net mail
should read as this
Code:
172.16.1.38 ub2server1.kumasi.net ub2server1
. It's documented in the Zimbra Quick Start Guide.
__________________
Regards


Bill
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  #6 (permalink)  
Old 04-01-2007, 03:07 PM
Junior Member
 
Posts: 5
Default Installation failure on Ubuntu 6.1.0

OK, still getting same error. Here is what cat shows:

cat /etc/hosts
127.0.1.1 ub2server1 localhost.localdomain localhost
172.16.1.38 ub2server1.kumasi.net ub2server1
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  #7 (permalink)  
Old 04-01-2007, 03:26 PM
Moderator
 
Posts: 2,207
Default

Try :
127.0.1.1 localhost.localdomain localhost
172.16.1.38 ub2server1.kumasi.net ub2server1
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  #8 (permalink)  
Old 04-01-2007, 08:32 PM
Junior Member
 
Posts: 5
Default Installation failure on Ubuntu 6.1.0

Thanks that got me further but now I get this error message:

DNS ERROR - none of the MX records for kumasi.net
resolve to this host

Here's the terminal info:

Installing packages

zimbra-core......zimbra-core_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-ldap......zimbra-ldap_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-logger......zimbra-logger_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-mta......zimbra-mta_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-snmp......zimbra-snmp_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-store......zimbra-store_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-apache......zimbra-apache_4.5.4_GA_763.UBUNTU6_i386.deb...done
zimbra-spell......zimbra-spell_4.5.4_GA_763.UBUNTU6_i386.deb...done
Operations logged to /tmp/zmsetup.log.13034
Setting defaults...No results returned for A lookup of ub2server1.kumasi.net
Checked nameservers:
172.16.0.1


DNS ERROR resolving ub2server1.kumasi.net
It is suggested that the hostname be resolveable via DNS
Change hostname [Yes] yes
Please enter the logical hostname for this host [ub2server1.kumasi.net] kumasi.net
MX: mail.kumasi.net (71.158.190.150)

Interface: 172.16.1.38
Interface: 127.0.0.1
71.158.190.150
71.158.190.150


DNS ERROR - none of the MX records for kumasi.net
resolve to this host
Change domain name? [Yes] no

The MX record is kumasi.net but mail.kumasi.net also will work for static ip 71.158.190.150 but the dhcp address of the zimbra server is 172.16.1.38.

I will leave the install pending until I find out what to do...
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  #9 (permalink)  
Old 04-01-2007, 11:39 PM
Moderator
 
Posts: 2,207
Default

Error speaks for itself : your hosts file is now correct but your DNS does not know about your server. You should add your server in your DNS.

Actually, it's just a "warning", you can proceed on with the setup.
But you won't receive any mail 8)
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  #10 (permalink)  
Old 04-02-2007, 08:04 AM
Junior Member
 
Posts: 5
Default Installation failure on Ubuntu 6.1.0

I am not sure what you mean. My DNS server is the ns26a.sbc-webhosting.com, ns26b.sbc-webhosting.com servers provided by my ISP (see below). If I understand you then DNS only knows of 71.158.190.150 so how does zimbra know that internal lan address 172.16.1.38 should use the static ip 71.158.190.150 assigned to my lan router???

I guess I don't understand some basic principle, can you explain???

kumasi.net. IN MX 25 mail.kumasi.net.
mail.kumasi.net. IN A 71.158.190.150
smtp.kumasi.net. IN A 71.158.190.150
kumasi.net. IN A 71.158.190.150
kumasi.net. IN A 71.158.190.150
www.kumasi.net. IN A 71.158.190.150

kumasi.net. 86400 IN NS ns26a.sbc-webhosting.com.

kumasi.net. 86400 IN NS ns26b.sbc-webhosting.com.

www.kumasi.net. 86400 IN MX 50 mail-fwd.sbc-webhosting.com.

webmail.kumasi.net. 86400 IN A
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