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Thread: Installation failure on Ubuntu 6.1.0

  1. #1
    eusdart is offline Junior Member
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    Default Installation failure on Ubuntu 6.1.0

    I am trying to install zimbra 4.5.4 on Ubuntu 6.1.0 but I have a problem at step 1.3 Apply Static IP Addr and Hostname (steps are from the install procedures).

    The posted failure is:

    ERROR: Installation can not proceeed. Please fix your /etc/hosts file
    to contain:



    Where is the ip address of the host,
    is the FULLY QUALIFIED host name, and
    is the (optional) hostname-only portion

    I have a static IP 71.158.190.150 which goes to my 2wire.gateway router. I have a dhcp lan who's IP addresses are:
    gateway - 172.16.0.1
    subnet mask - 255.255.0.0
    address - 172.16.1.38 (the ubuntu box where I want Zimbra to run)

    My network file changes are as follows:
    /etc/network/interfaces
    auto eth0
    iface eth0 inet static
    address 172.16.1.38
    netmask 255.255.0.0
    gateway 172.16.0.1

    /etc/hosts
    127.0.1.1 obaMasiUb2 localhost.localdomain localhost
    172.16.1.38 kumasi.net kumasi

    My MX record info is:

    kumasi.net. IN MX 25 mail.kumasi.net.
    mail.kumasi.net. IN A 71.158.190.150
    kumasi.net. IN A 71.158.190.150
    www.kumasi.net. IN A 71.158.190.150
    kumasi.net. 86400 IN NS ns26a.sbc-webhosting.com.
    kumasi.net. 86400 IN NS ns26b.sbc-webhosting.com.
    www.kumasi.net. 86400 IN MX 50 mail-fwd.sbc-webhosting.com.
    webmail.kumasi.net. 86400 IN A

    Can someone help me please?

    Thanks!

  2. #2
    Klug's Avatar
    Klug is offline Moderator
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    Default

    AFAIK, you should avoid this in your host file : "172.16.1.38 kumasi.net kumasi".

    Put a FQDN (computer.domain.tld) not the domain.tld tweak.

  3. #3
    eusdart is offline Junior Member
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    Default Installation failure on Ubuntu 6.1.0

    I changed my computer name to ub2server1, then changed the hosts file to

    172.16.1.38 ub2server1.kumasi.net mail

    rebooted and tried the install again.

    I still get the same error message as posted previous. So, can you explain futher what the entry in the /etc/hosts should be?


    Thanks!

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default

    Do a search for that, and I'm sure you'll find your answer.

    Or
    cat /etc/hosts

    And we'll tell you if it's right

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    This
    Code:
    172.16.1.38 ub2server1.kumasi.net mail
    should read as this
    Code:
    172.16.1.38 ub2server1.kumasi.net ub2server1
    . It's documented in the Zimbra Quick Start Guide.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    eusdart is offline Junior Member
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    Default Installation failure on Ubuntu 6.1.0

    OK, still getting same error. Here is what cat shows:

    cat /etc/hosts
    127.0.1.1 ub2server1 localhost.localdomain localhost
    172.16.1.38 ub2server1.kumasi.net ub2server1

  7. #7
    Klug's Avatar
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    Default

    Try :
    127.0.1.1 localhost.localdomain localhost
    172.16.1.38 ub2server1.kumasi.net ub2server1

  8. #8
    eusdart is offline Junior Member
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    Default Installation failure on Ubuntu 6.1.0

    Thanks that got me further but now I get this error message:

    DNS ERROR - none of the MX records for kumasi.net
    resolve to this host

    Here's the terminal info:

    Installing packages

    zimbra-core......zimbra-core_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-ldap......zimbra-ldap_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-logger......zimbra-logger_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-mta......zimbra-mta_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-snmp......zimbra-snmp_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-store......zimbra-store_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-apache......zimbra-apache_4.5.4_GA_763.UBUNTU6_i386.deb...done
    zimbra-spell......zimbra-spell_4.5.4_GA_763.UBUNTU6_i386.deb...done
    Operations logged to /tmp/zmsetup.log.13034
    Setting defaults...No results returned for A lookup of ub2server1.kumasi.net
    Checked nameservers:
    172.16.0.1


    DNS ERROR resolving ub2server1.kumasi.net
    It is suggested that the hostname be resolveable via DNS
    Change hostname [Yes] yes
    Please enter the logical hostname for this host [ub2server1.kumasi.net] kumasi.net
    MX: mail.kumasi.net (71.158.190.150)

    Interface: 172.16.1.38
    Interface: 127.0.0.1
    71.158.190.150
    71.158.190.150


    DNS ERROR - none of the MX records for kumasi.net
    resolve to this host
    Change domain name? [Yes] no

    The MX record is kumasi.net but mail.kumasi.net also will work for static ip 71.158.190.150 but the dhcp address of the zimbra server is 172.16.1.38.

    I will leave the install pending until I find out what to do...

  9. #9
    Klug's Avatar
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    Error speaks for itself : your hosts file is now correct but your DNS does not know about your server. You should add your server in your DNS.

    Actually, it's just a "warning", you can proceed on with the setup.
    But you won't receive any mail 8)

  10. #10
    eusdart is offline Junior Member
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    Default Installation failure on Ubuntu 6.1.0

    I am not sure what you mean. My DNS server is the ns26a.sbc-webhosting.com, ns26b.sbc-webhosting.com servers provided by my ISP (see below). If I understand you then DNS only knows of 71.158.190.150 so how does zimbra know that internal lan address 172.16.1.38 should use the static ip 71.158.190.150 assigned to my lan router???

    I guess I don't understand some basic principle, can you explain???

    kumasi.net. IN MX 25 mail.kumasi.net.
    mail.kumasi.net. IN A 71.158.190.150
    smtp.kumasi.net. IN A 71.158.190.150
    kumasi.net. IN A 71.158.190.150
    kumasi.net. IN A 71.158.190.150
    www.kumasi.net. IN A 71.158.190.150

    kumasi.net. 86400 IN NS ns26a.sbc-webhosting.com.

    kumasi.net. 86400 IN NS ns26b.sbc-webhosting.com.

    www.kumasi.net. 86400 IN MX 50 mail-fwd.sbc-webhosting.com.

    webmail.kumasi.net. 86400 IN A

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